I have a brand new Kawai RX2 grand. Some of the bass notes produce a "ping" type high ringing as well as the fundamental. The fundamental tone is there, but is spoiled by this ringing. Can voicing fix this problem? I heard it in the showroom and assumed it was a voicing issue.

I have other postings about this in the forums and don't want to overdo my questions and I will get a good tech out and let the piano settle as has been suggested. (It is not a damper issue as the ringing happens at the attack with dampers OFF the string)

I am simply and interested amateur tuner and pianist who is extremely interested in why pianos do such things.

Thanks!

Then why do you start five threads (count 'em, and that's only on the tech forum!) in short order, all about the same piano and similar/related issues?

Take some of the good advice you have received, relax, work with your techncian and dealer, relax, stop worrying and don't forget to stop obsessing. Oh yes, did I mention relax?

It will all be fine. You have chosen a brand whose company is known for taking excellent care of their clients.

Best of luck.

This sure looks like an example of a sort of client that (fortunately) I've only seen once or twice in 35+ years; The Obsessor! When I saw the book by Pique, "Grand Obsession", I nearly had a coronary. Who needs that?

I appreciate clients who take an interest in their pianos. I help some owners do some light work on their own pianos, but the rare client who wants absolute perfection in an instrument made of wood and steel strings gets politely, but firmly, shunted off to another tech. Life is too short!

Good advice from Jurgen. Amen on your comments David. Life is indeed too short to make it worthwile to deal with the obsessors. People wanting silk purses from sow's ears are a rare breed, I have found, but when I do enounter them, I politely refer them to someone else. I am seldom appreciated for doing that...hehe

oohhh........... didn't mean to offend. Sorry. I though it best to have seperate threads, so I would receive relevant answers to each question, which is actually a different issue. I often get lost in these forums and I am new to this.

I have just paid out a fortune ( to me) for my piano , and want it to be as good as it CAN be, and that does not mean I want it to be as "good" as a Steinway or Bosendorfer,(and they are not perfect either) as I will never be able to afford one anyway!

I am interested in what tuners and techs actually DO to make pianos better. I am aware of the huge lack of prep that goes into new instruments, either at the factory or in the dealers showroom. It is not fair for us innocent customers who place our trust and hard earned money (and retirement funds!) with these dealers and salespeople to buy pianos of dubious quality and preparation.

I am also trying my best to learn how to navigate around this forum too. Half the time I get lost and cant find a post....

But time and experience will help me learn.

Please have patience with me...and thanks for your comments, but please dont tell me EVER again to "let the piano settle!". This won't make the ringing in the bass go away! lol

Cheerios my friends and thanks greatly!

Thanks - I have taken the advice and I wait for my tech to come, but interested as to WHY my piano is doing what it is doing from a technician's point of view. I have been interested in pianos since I was 12 years old.
I'm new to these forums, and often get a bit lost.

I won't relax or play the piano properly until I either get this one fixed or buy another one. If I have to spend more - God help me!

That's interesting, I am perfectly happy working with my more "obsessive" customers.

They're the ones that tend to have the nicer pianos, which I enjoy working most on. They care about the sound, and are grateful for my skills, and the attention I give them. I tend to get to know them better than the ones who just have me in/out.

I am just careful to set up the proper expectations with them about how far they are willing to go, what I believe I will be able to provide, and for what cost.

piano mike, the real answers to your questions can be addressed by your tech.

Without being in the room it's very hard to give you any useful information. It sounds like a good voicing session or two would fix the sharp attack sounds, but pianos can present some unexpected surprises. From this distance, I'd say soften up those hammers, but it would be best to listen to the guy who has ears and eye-balls on the piano. He'll trump all of us!