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#1307285 - 11/17/09 03:30 PM Contacting Roland?
Vid_w Offline
Full Member

Registered: 09/24/09
Posts: 188
Loc: Slovenia
Well, today, I was trying to contact Roland about a thing that confused me a little on their Austrian site, and after a long search I was left with nothing but a contact form for the UK population.
Is there an email adress, which I could use to contact them?
I'm from Slovenia, which doesn't have it's own Roland page, so is there like an international tech support?

Thanks!

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#1307308 - 11/17/09 04:17 PM Re: Contacting Roland? [Re: Vid_w]
dannac Offline
500 Post Club Member

Registered: 10/04/07
Posts: 601
Loc: USA

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#1307748 - 11/18/09 11:56 AM Re: Contacting Roland? [Re: dannac]
Vid_w Offline
Full Member

Registered: 09/24/09
Posts: 188
Loc: Slovenia
Yes, I've seen that, but as I said, my country is not listed there, and there is also no email adress for any if the countries...
The confusion is, that on the US site, roland HP 201 EMP and ERW are said to have a PHA keyboard and only the MH version the PHA II. But on the austrian site, the HP 201 ERW and EMP are supposed to have the PHA II action and there isn't a MH version.
I just find this very confusing, and it's bugging me a lot, becouse it's one of the deciding factors of whether to go with the HP 201 or not.

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#1307853 - 11/18/09 03:07 PM Re: Contacting Roland? [Re: Vid_w]
crusadar Offline
500 Post Club Member

Registered: 05/30/07
Posts: 670
Loc: Middle England
-
Hi Vid w, it seems to me that Roland in Hungary deal with other Eastern European countries.

HUNGARY
Roland East Europe Ltd.
Warehouse Area 'DEPO' Pf.83
H-2046 Torokbalint,
HUNGARY
Tel: (23) 511011
www.intermusica.hu

ROLAND UK WEBSITE

If I were you I'd email ROLAND UK and ask who you have to contact for support in Slovenia.

Also, you could put your questions to Thomanns in Germany, they're pretty knowledgable and helpful.

In addition, if you can't get support before you buy a product it doesn't instil confidence for the future, both Casio and Kawai have representatives who contribute to these forums...so no problems there....just a thought.

You could always snail-mail Roland in Hungary..??
-
-


Edited by crusadar (11/18/09 03:28 PM)

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