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Max Online: 15252 @ 03/21/10 11:39 PM
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#1345744 - 01/10/10 02:00 PM
Factory Restock
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Full Member
Registered: 01/19/09
Posts: 62
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I simply must upgrade from my non-weighted keyboard, as just about everyone here can agree. I was all ready to save up the $600ish for a new Yamaha P-85. This would mean holding off several weeks to get the finances all jolly (grad student here -- I'm not exactly rolling in it). Then I notice that Musician's Friend is expecting to get in some factory restock of the P-85, which they're selling for $429. At that price, I can order it when they get it in, at the end of this month. What a bargain. So does anyone have any tales of horror or, better yet, tales of joy with regard to factory restocks (particularly, if it matters, from Musician's Friend)? I'm not really going to care if the body is scuffed or if there's a scratch or two, but I always feel leery about ordering used goods unseen...
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#1345774 - 01/10/10 02:31 PM
Re: Factory Restock
[Re: meep]
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1000 Post Club Member
Registered: 07/19/05
Posts: 1109
Loc: Canada
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B Stock is usually OK, but make sure you get some sort of warranty - even if only for 30 days.
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#1346192 - 01/10/10 09:22 PM
Re: Factory Restock
[Re: Melodialworks Music]
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Full Member
Registered: 01/19/09
Posts: 62
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Musician's Friend standard 45-day satisfaction guarantee etc. etc. includes their restock as well, so I would be able to return it if there were a problem. 45-Day 100% Satisfaction Guarantee
If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 45 days from the shipping date. That's the best guarantee in the music industry. Also, this text suggests that some portion of Yamaha's original warranty still may apply, though it's sort of vague about it: Factory Restock products may have scratches, dents, signs of use, or other forms of cosmetic damage that do not affect playability or performance. They may also have worn or non-original packaging.
Factory Restocks may have been returned to the factory by customers or retailers, or they may have failed to pass quality standards during the manufacturing process. In either case, they are repaired and packaged at the factory for resale at a reduced price. Standards of quality vary from one manufacturer to the next.
Factory Restock Guarantees Factory Restocks are guaranteed by the manufacturer to function or play perfectly and are covered by the manufacturer's warranty, but in some cases Factory Restock warranties are shorter in duration than new products. Factory Restocks are eligible for extended warranty Gold Coverage and are also covered by Musician's Friend's 100% Satisfaction Guarantee. Order risk-free and take up to 45 days to check out the gear before deciding to keep it. But 45 days should be plenty of time for me to mess around with it and for my (far more knowledgeable) fiancée to give it the all clear.
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#1346582 - 01/11/10 10:08 AM
Re: Factory Restock
[Re: meep]
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4000 Post Club Member
Registered: 04/24/05
Posts: 4521
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First, if you're a struggling grad student, I would recommend staying with your unweighted keyboard. It is not uncommon for people to take several yrs. of classical lessons on a 61-key unweighted portable, with no real problem. They can adjust to the acoustic piano in their teacher's studio with little trouble. Note that the piano J. S. Bach used was a clunky 49-key one, with nothing like the grand piano voice that you find on even the least expensive 61-key portables today. With 61 keys you can play all of Bach and most if not all of Mozart, more music than you could play in ten lifetimes.
Second, 61-key portables are ideal for college students. They are very light and convenient and can be plopped down anywhere and played: on a table, the bed, the floor. They are just plain fun to use, which is probably why you're so enthusiastic about piano right now. Were you to get an 88-key weighted digital, you'd then have to sit down in one place, on a bench, and play, and you'll have to work to get the weighted keys moving under your fingers, which can quickly turn piano into an unfun activity. And 88-key digitals take up a surprising amount of floor space, almost the same as an acoustic upright piano, since all 88-key keyboards have the same dimensions. You're going to need an area of about 5' x 2' to permanently put the 88-key digital, because it would be impractical to store it away after each use.
Third, you can get big savings on factory restocks. However, with a return, you are not guaranteed to get the original factory owner's manual, since the person who returned the piano might have kept the manual. I consider the owner's manual something absolutely essential to have. I would not accept a printed-out manual, or the store saying to go to some website and print it out yourself.
Edited by Gyro (01/11/10 10:13 AM)
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#1346608 - 01/11/10 10:49 AM
Re: Factory Restock
[Re: Gyro]
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7000 Post Club Member
Registered: 04/06/07
Posts: 7496
Loc: Boynton Beach, FL
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Gyro, you have no idea the frustration playing on an unweighted keyboard gives a student when playing on an actual piano in the lesson or anywhere else, for that matter. Organists routinely practice on a piano for this very reason: to keep their chops up. Most of my students who start out on a keyboard with unweighted keys start to get frustrated after 2 months. Only those who can deal with this constant frustration last longer with it, and most of them last longer only because they have to for financial reasons, not because it's OK and they want to.
What Bach played on was nothing like what pianos today are like, and so unless a person can expect to find a period instrument wherever they play, it is useless to even talk about it. If someone is unaccustomed to modern day piano action, then they will always struggle when playing on one, period.
Plus the OP didn't ask your opinion on whether or not to upgrade, but if the restock was OK.
meep:
I've purchased things from Musician's Friend before (though no restock) and have had very good results. One recommendation I have is that when you open your package, be careful to keep it in tact and hold onto it until you know for sure everything is in working order. That way it is easy to send back. When I bought my FP-7 (new) from B&H, the box was almost completely ruined and unusable. The piano was in good shape, but there is a buzzing from a loose screw or something inside whenever I hit the G4, and I was not allowed to exchange it with B&H since I didn't have the original box!
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#1346666 - 01/11/10 12:03 PM
Re: Factory Restock
[Re: meep]
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3000 Post Club Member
Registered: 12/28/08
Posts: 3768
Loc: Redondo Beach, California
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.. What a bargain. So does anyone have any tales of horror or, better yet, tales of joy with regard to factory restocks.. Read the warranty. Some restock come with full warranty and others with 30 days. Depends on the reseller.
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#1346707 - 01/11/10 12:31 PM
Re: Factory Restock
[Re: ChrisA]
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Full Member
Registered: 06/24/07
Posts: 258
Loc: Trent Woods, NC
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B-stock and "factory restock" are common to most companies - although different resellers and companies will have different warranties on them. Kurzweil themself (for instance) warranties new stock items for one year, B-stock for 90 days. Should not really be a problem - since most electronic items either fail quite quickly or last for quite a while.
The most common cause of an item being factory restock is that there was some sort of failure - when it was originally sold, there was some problem that resulted in it being returned through the distribution chain. This could have been an appearance defect, some function or functions that did not work as they should, or even that the first buyer did not understand something about the device and returned it under the very open return policies the MF and other larger online sellers have.
What happens at that point depends on the company. Generally (and in Yamaha's case, unless they have changed policy), the instrument is not returned to the original factory, but is repaired somehwere by an authorized service center. Most large etailers such as MF maintain their own service centers. My firm was an authorized Yamaha service center for a number of years, when I focused on the musical trade as opposed to the computer trade.
My 76key PC3 is a B-stock item, that I purchased from Sweetwater. I could not tell that the unit was not new when I received it (and I had a PC3X that I did purchase new to compare it with). As they mention, there may be some physical blemishes, or there may not.
OTOH, some of the less scrupleous companies will palm off as B-stock items that have been badly abused, usually as demos in their stores. As long as you have right of return, your maximum loss is the shipping cost.
_________________________
Jim Cason Promised LAN Computing, Inc. Howard C171 Grand, Kurzweil PC3X, PC3, PC361, PC2X, PC2. JBL 10&15 EONG2s, EV SxA100+s QSC K10s, HP & ThinkPad DAWs, eMu 1820M & 1616M. Epi Les Paul & LP 5str Bass, Trace amp-cabinets. Formerly in electronic keyboard repair trade - semi-retired
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#1346747 - 01/11/10 01:12 PM
Re: Factory Restock
[Re: Morodiene]
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Full Member
Registered: 01/19/09
Posts: 62
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What Bach played on was nothing like what pianos today are like, and so unless a person can expect to find a period instrument wherever they play, it is useless to even talk about it. If someone is unaccustomed to modern day piano action, then they will always struggle when playing on one, period. Yeah. And you know what? Bach and other luminaries could probably practice with a 49 row of black and white rocks on the ground and still do brilliant work. But for my part, I find that practicing on my unweighted (Yamaha 61-key) keyboard gives me nearly zero help with dynamic control on a real piano. And faster passages? Or trills? Hahahaha. I might as well practice on my QWERTY keyboard. Anyway, back on topic: One recommendation I have is that when you open your package, be careful to keep it in tact and hold onto it until you know for sure everything is in working order. That way it is easy to send back. Thanks for the tip. As long as you have right of return, your maximum loss is the shipping cost. That's how I'm thinking about it, and from what folks have said here (and Googling around a bit) it sounds like it's worth the risk.
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#1350823 - 01/15/10 11:49 PM
Re: Factory Restock
[Re: Nikalette]
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Full Member
Registered: 01/19/09
Posts: 62
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Turns out that they aren't "expecting in 17 days" even though the website still claims that they are... the Yamaha P85 restock at Musician's Friend (still just $429) shipped as soon as I sorted out some foolishness with my billing. It arrived today via UPS and... hey, it looks great to me. I'm not really seeing any defects. All the buttons and voices seem to work, no problems with the keys, nothing. I'm feeling like the restock was definitely, definitely the way to go. (Now Yamaha's PKBZ1 Z-stand, on the other hand, is not pulling its weight. Doesn't really seem to fit the P85 very well, and it's downright wobbly. Looks like I'll have to upgrade to the unduly expensive L85. Bah.)
Edited by meep (01/15/10 11:49 PM)
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