My piano was sounding bad and I am considering selling it and wanted a manufacturer's technician's opinion.
If your previous technician of so many years is any good, he will have as much knowledge and probably more honesty than the dealer technician might have and should be fully capable of giving you an honest unbiased opinion on the value of your piano. We work on all makes and models. A prime example of this is a church that I have serviced for 35 years. I recently had given them an estimate on 2 of their pianos. They contacted the dealership. The dealership technician came over and told them that a 45 year old Everett studio was worthless. (One of the pianos I gave an estimate on.) Never mind the fact that I replaced hammers and bass wires on it less than 20 years ago, regulated, voiced it and all that, and that the piano really sounds very nice but needs more regulation and hammer filing after that amount of years and it is NOT worthless! They did this in the hopes of selling them a piano rather than fixing their existing piano which is very dishonest and very deceiving of the technician who's best interest was not that of the client but, that of the dealership.
Then, they told the church they could do the work for less. When I inquired further, stating that I have standards and will not cut corners or anything out of my estimate as what I quoted does in fact, need doing, the person at the church then told me that, the other tuner told them, that he could do it for less by "cutting corners and not doing all of the work that I had quoted them."
Fortunately, the church contacted me again and I straightened them out on the matter.