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#1398987 - 03/18/10 10:43 PM clicking sound on the low register -- Kawai RX3
cinstance Offline
Full Member

Registered: 08/12/09
Posts: 88
Our one month old Kawai RX-3 just developed a clicking sound problem on the lower keys. A very cloud and clear click sound will produced after each key is released. The sound feels like a contact sound by wood parts. The sound is very annoying. I am going to call the dealer tomorrow, but just wondering if somebody with the knowledge can shed some light of the possible cause for this.


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#1399001 - 03/18/10 11:06 PM Re: clicking sound on the low register -- Kawai RX3 [Re: cinstance]
Dale Fox Online   content
500 Post Club Member

Registered: 10/17/04
Posts: 874
Loc: Nor California Sacramento area
I'm not sure if your piano has an adjustable hammer rebound rail, but if so the stop nut is loose. Very simple fix. Or there is a foriegn object in the action cavity.
_________________________
Dale Fox
Registered Piano Technician
Remanufacturing/Rebuilding

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#1399014 - 03/18/10 11:23 PM Re: clicking sound on the low register -- Kawai RX3 [Re: Dale Fox]
cinstance Offline
Full Member

Registered: 08/12/09
Posts: 88
Thank you so much Dale. Glad to hear that it probably is just a minor and easy to fix problem.

I know little about piano since this is the first acoustic piano I bought, so I do not know if it has an adjustable hammer rebound rail. The video in the link below was posted to demonstrate the click sound:
http://video.yahoo.com/watch/7178491/18699485

I wonder if I could fix the problem myself without waiting several days for a technician to come. I saw the technician inspecting a piano last time when I was shopping for a piano, and have figured out how to take the action out smile.

Thanks again...

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#1399032 - 03/19/10 12:20 AM Re: clicking sound on the low register -- Kawai RX3 [Re: cinstance]
Nick Mauel Offline
500 Post Club Member

Registered: 12/05/08
Posts: 676
Loc: Venice and Naples, FL
That's something very easy and simple to fix. If you can do so, try removing the fallboard and you may find the cause of that noise right behind it.
_________________________
Nick's Piano Showroom
Naples, Fort Myers, & Sarasota, FL
New Estonia, Mason & Hamlin, Brodmann & Hailun
941-485-1820
www.nickspiano.com

Concert Piano Technician, Dealer, and Pianist

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#1399033 - 03/19/10 12:21 AM Re: clicking sound on the low register -- Kawai RX3 [Re: cinstance]
Dave Stahl Offline
1000 Post Club Member

Registered: 05/06/07
Posts: 1590
The RX-3 does have a stop rail, and the nuts can work loose. You can actually get to some of them from between the strings with a flashlight and a standard screwdriver with a long, thin shaft.

If you look inside between the strings, near the hammer heads, you'll see the hammer shanks resting just above a green felt strip. That strip has 5 nuts holding it firmly in place. They can loosen up over time and are easily tightened.

But my recommendation is that you wait for the technician and schedule your free tuning at the same time.
_________________________
Promote Harmony in the Universe...Tune your piano!

Dave Stahl, RPT
Piano Technician's Guild
San Jose, CA
http://www.youtube.com/watch?v=JAniw3m7L2I
http://dstahlpiano.net

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#1399036 - 03/19/10 12:34 AM Re: clicking sound on the low register -- Kawai RX3 [Re: Dave Stahl]
BDB Online   content
Yikes! 10000 Post Club Member

Registered: 06/07/03
Posts: 15846
Loc: Oakland
It could even be a pencil.
_________________________
Semipro Tech

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#1399055 - 03/19/10 01:17 AM Re: clicking sound on the low register -- Kawai RX3 [Re: cinstance]
Dale Fox Online   content
500 Post Club Member

Registered: 10/17/04
Posts: 874
Loc: Nor California Sacramento area
Originally Posted By: cinstance
Thank you so much Dale. Glad to hear that it probably is just a minor and easy to fix problem.

I know little about piano since this is the first acoustic piano I bought, so I do not know if it has an adjustable hammer rebound rail. The video in the link below was posted to demonstrate the click sound:
http://video.yahoo.com/watch/7178491/18699485

I wonder if I could fix the problem myself without waiting several days for a technician to come. I saw the technician inspecting a piano last time when I was shopping for a piano, and have figured out how to take the action out smile.

Thanks again...


Yes you might be able to, BUT,,,,,you may also break a couple of hammer shanks in the process. Among techs we always say that there are those who have broken hammer shanks when pulling grand actions.... and those that will break some one day.
_________________________
Dale Fox
Registered Piano Technician
Remanufacturing/Rebuilding

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#1399065 - 03/19/10 01:47 AM Re: clicking sound on the low register -- Kawai RX3 [Re: Dale Fox]
Beckerman Offline
Junior Member

Registered: 01/09/07
Posts: 11
Loc: West Central Missouri
I had the same click in the higher part of the piano and it was like the gentlemen said---a loose nut holding the hammer rest rail. Nice that it probably is an easy fix!
_________________________
Beckerman, unregistered tuner, piano teacher

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#1399106 - 03/19/10 07:53 AM Re: clicking sound on the low register -- Kawai RX3 [Re: Beckerman]
Jerry Groot RPT Offline
5000 Post Club Member

Registered: 11/07/07
Posts: 5524
Loc: Grand Rapids Michigan
Pencil?
_________________________
Jerry Groot RPT
Piano Technicians Guild
Grand Rapids, Michigan
www.grootpiano.com

We love to play BF2.

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#1399130 - 03/19/10 08:30 AM Re: clicking sound on the low register -- Kawai RX3 [Re: Jerry Groot RPT]
cinstance Offline
Full Member

Registered: 08/12/09
Posts: 88
Thanks all the the help. The fall board on the Kawai is easy to lift, and there is no pencil found on the action. I will call the dealer to send a technician here. I think it must be the rebound rail as people pointed out. I will report back.

(update)Following Dave Stahl's instruction, I found out it is the loosen stop rail. I can see the stop rail rocking after a key is hit. I fixed it using a screw driver in less than 2 minutes smile. Thanks a lot, Dave.

This forum rocks!

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#1399154 - 03/19/10 09:18 AM Re: clicking sound on the low register -- Kawai RX3 [Re: cinstance]
Dave Stahl Offline
1000 Post Club Member

Registered: 05/06/07
Posts: 1590
Cinstance,

That will be $125.00 please.... thumb

Funny how a small noise like that can be a real irritant. Glad you were able to make it go away!
_________________________
Promote Harmony in the Universe...Tune your piano!

Dave Stahl, RPT
Piano Technician's Guild
San Jose, CA
http://www.youtube.com/watch?v=JAniw3m7L2I
http://dstahlpiano.net

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#1399872 - 03/20/10 09:55 AM Re: clicking sound on the low register -- Kawai RX3 [Re: Dave Stahl]
Jerry Groot RPT Offline
5000 Post Club Member

Registered: 11/07/07
Posts: 5524
Loc: Grand Rapids Michigan
Yeah, the same $125 that Dave just lost in a parking lot. grin Now you'll be even Dave!
_________________________
Jerry Groot RPT
Piano Technicians Guild
Grand Rapids, Michigan
www.grootpiano.com

We love to play BF2.

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