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#1584821 - 12/27/10 07:26 AM KAWAI MP10 Arrived! Couple of issues... (!)
curt88 Offline
Full Member

Registered: 02/20/08
Posts: 346
From another thread...

Got it today and I have three words to describe it...
OH

MY

GAWD.

So many things are right on this piano but there are a few things that I don't like and one defect.

One is the straight shiny SILVER plug they use on the pedal. Why not a black right angle plug?

Two is the power cord - while they did use a right angle plug on this, they angled it outward so it forces the cord to extend beyond the right edge of the unit. And the power switch is to the left of the power connector so I can see why they had to angle it to the right but why not put the switch on the end and angle the power cord inward, toward the center of the unit?

Now to the defect...
The C5 and D5 keys are tipped away from each other making their tops and spacing uneven with the surrounding keys. This is very noticeable visually and I can really feel it when I play. Dammit! The Studiologic NUMA board that I returned had this exact same problem. I seem to be jinxed.

Upon closer inpsection I can see this unevenness at EVERY C-D key location. Just running my eyes down the front edge of the keys I can visually tell where each C-D is. This looks like some kind of manufacturing issue to me now. Like the key sub-assemblies are built from D to C and then brought together in the board.

I ordered this from Sweetwater so I can just send it back for a replacement although quantities appear to be limited. I'm curious if anyone else is noticing this on their MP10/RM3 actions?

Curt

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#1584826 - 12/27/10 07:54 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: curt88]
offnote Offline
Full Member

Registered: 12/10/10
Posts: 258
Loc: Banned
that's why I didn't buy Kawai yet...quality assurance problems...

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#1584836 - 12/27/10 08:34 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: curt88]
mucci Offline
1000 Post Club Member

Registered: 01/29/10
Posts: 1070
Loc: Munich, Germany
Offnote, I thought DPs suck...
_________________________
<~ don't test forever - play and enjoy! ~>

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#1584848 - 12/27/10 09:09 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: curt88]
CyberGene Offline
500 Post Club Member

Registered: 04/04/07
Posts: 702
Loc: Sofia, Bulgaria
Reading topics like this, it seems I am really lucky with my CA63 which happened to be in a perfect condition - no squeaking keys, no hiss from the amp, perfectly equal gaps between the keys. Kawai should really make something in regards to their quality control though.

Two days ago I bought a Yamaha KX8 MIDI controller which uses the Yamaha GHS keyboard (the same as in P95). I know it's very unfair comparison since it's the entry-level action of Yamaha but it just reassured me how great the wooden RM3 action is. The difference is night and day. To be honest to GHS, it is not that bad though, it's very light in touch and in weight and is thus perfect for gigging with a laptop and used with Rhodes sound which is what I bought it for.
_________________________
http://www.myspace.com/evgenykumanov
Current DP: Kawai ES7
Previous DP-s: Kawai MP6, Kawai CA63, Roland RD-700SX, Roland FP-5, Yamaha P90, Korg SP-200, Casio CDP-100

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#1584855 - 12/27/10 09:23 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: CyberGene]
curt88 Offline
Full Member

Registered: 02/20/08
Posts: 346
Originally Posted By: CyberGene
It just reassured me how great the wooden RM3 action is. The difference is night and day.

Agreed. This action is the best I've played on a DP. This is the only thing that has me considering sending it back for a replacement. Otherwise, I'd just send it back.

I sent pictures along to Kawai America and I'm now awaiting their response.

Curt

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#1585018 - 12/27/10 01:59 PM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: curt88]
10fingers Offline
Full Member

Registered: 11/14/09
Posts: 298
Loc: CA
Originally Posted By: curt88
I sent pictures along to Kawai America and I'm now awaiting their response.

Curt

Curt, would you mind posting a picture here?

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#1585212 - 12/27/10 06:13 PM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: 10fingers]
curt88 Offline
Full Member

Registered: 02/20/08
Posts: 346
I contacted Kawai America and after discussing that my closest service technician is about 3 hours away, I receive an email from Sweetwater that said they had just heard from Kawai about my key problem and are sending me a replacement MP10 this week along with a prepaid label to ship the defective one back.

Thank you Mark at Kawai and Eryk at Sweetwater! YOU RULE.

I should now remove the "couple of issues" from the title of this thread!

Curt

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#1585283 - 12/27/10 08:06 PM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: curt88]
Possum SP280Krome Offline
500 Post Club Member

Registered: 08/23/10
Posts: 589
-Thats good to hear. A friend of mine only orders from Sweetwater.
I was pleased that my piano came okay from GC/MF-
_________________________
Roland Juno Gi
Casio PX-130
Korg Krome 61
Korg SP280

Rokit KRK 6 monitors
MXL V67G microphone

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#1585536 - 12/28/10 06:05 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: curt88]
JFP Online   content
1000 Post Club Member

Registered: 07/19/10
Posts: 1317
Loc: The Netherlands
Quote:" I should now remove the "couple of issues" from the title of this thread!"

You should better wait for your replacement Kawai and see if the 'problems' are gone and not a problem of the whole batch of MP10's. You never know...

Keep us posted,

J

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#1585574 - 12/28/10 07:57 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: 10fingers]
curt88 Offline
Full Member

Registered: 02/20/08
Posts: 346
Originally Posted By: 10fingers

Curt, would you mind posting a picture here?

Sure! Here's a photo of the worst example...


And here's an audio snippet of a work in progress using the Concert Grand #1 with a slight tweak and some Hall reverb applied (12MB WAV file). Don't mistake my clodhopper fingers for deficiencies in velocity layers! This is just me recording a song idea!!

Curt

Edit: linking to a photo is now working.. smile


Edited by curt88 (12/29/10 12:18 PM)

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#1585610 - 12/28/10 08:56 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: curt88]
EssBrace Offline
2000 Post Club Member

Registered: 12/01/09
Posts: 2322
Loc: Suffolk, United Kingdom
I like your composition...sounds very nice. In some MP10/CA93 demos I've heard there is something odd (to me) about the attack of the note, like there is insufficient hammer noise or whatever - but your piece sounds very nice - I would be happy with it. It's quite bright isn't it? But I think in some way this impression is heightened by a very sterile sounding reverb...all these onboard reverbs seem to be the same...too clinical and cold...I bet a decent outboard reverb would warm that up no end and make the soundscape much more real sounding.

I'm impressed...I need to try the MP10.

Cheers,

Steve
_________________________
Yamaha CP1

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#1585635 - 12/28/10 09:37 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: curt88]
Kawai James Offline
8000 Post Club Member

Registered: 09/06/07
Posts: 8382
Loc: Hamamatsu, Japan
curt88, how about a temporary image host such as ImageShack?

James
x
_________________________
Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.

"Richard, none of us could forget you have a CLP-990." - EssBrace, 2014

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#1585800 - 12/28/10 02:03 PM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: curt88]
bluebilly Offline
Full Member

Registered: 03/19/10
Posts: 418
Loc: England
Originally Posted By: curt88
Originally Posted By: 10fingers

Curt, would you mind posting a picture here?

Sure! Here's a photo of the worst example...


And here's an audio snippet of a work in progress using the Concert Grand #1 with a slight tweak and some Hall reverb applied (12MB WAV file). Don't mistake my clodhopper fingers for deficiencies in velocity layers! This is just me recording a song idea!!

Curt


Edit: linking to a photo doesn't appear to be working.. frown

Here's the page with instructions for uploading photos.
-

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#1585853 - 12/28/10 03:31 PM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: curt88]
10fingers Offline
Full Member

Registered: 11/14/09
Posts: 298
Loc: CA
Hi Curt,

I enjoyed your composition very much. I also look forward to the photo, if you are able to upload it,

Jonathan

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#1586275 - 12/29/10 08:00 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: bluebilly]
curt88 Offline
Full Member

Registered: 02/20/08
Posts: 346
Originally Posted By: bluebilly
Here's the page with instructions for uploading photos.

That appears to be a link for uploading files to accompany an advert for selling your piano, not to include a photo in a message.

James, I don't really want to set up an account with an online image host just to post one picture. I was trying to link to the image on my website like the audio file example I posted. I don't get why an image won't work the same way. Kooky forum software, I bet.

Curt


Edited by curt88 (12/29/10 08:01 AM)

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#1586328 - 12/29/10 10:11 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: curt88]
mwrenchd Offline
Junior Member

Registered: 12/22/10
Posts: 6
Curt - when I try to view the image directly on your website (not through the forum), using the URL you posted I get a 404- not found error.

Here is the URL I tried (w/o spaces): www . curtallen . com/photos/mp10_keys.jpg

Is that correct? Can you view it directly in your web browser?

Thanks.

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#1586329 - 12/29/10 10:16 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: mwrenchd]
kurtie Offline
Full Member

Registered: 07/06/10
Posts: 195
Hi,

Try this:

http://www.curtallen.com/photos/mp10_keys.JPG

It is a usual mistake. Windows is case insensitive, but any web server on a Unix server it is not.

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#1586348 - 12/29/10 10:47 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: kurtie]
hannibal2 Offline
Full Member

Registered: 10/25/10
Posts: 100
Loc: Budapest, Hungary, EU
WHOA!

I didn't know that Marianna Trench is supposed to be part of a usual 88key piano layout.

This is suprising considering the fact that any Kawai I tried before were of very high quality instruments.

I wonder if this issue applies to the whole production-line of MP8/10s or just to a limited S/N range.
_________________________
Yamaha CP33, Roland XP10, Fatar SL610

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#1586368 - 12/29/10 11:21 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: hannibal2]
mwrenchd Offline
Junior Member

Registered: 12/22/10
Posts: 6

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#1586475 - 12/29/10 01:48 PM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: curt88]
EssBrace Offline
2000 Post Club Member

Registered: 12/01/09
Posts: 2322
Loc: Suffolk, United Kingdom
I've seen a lot worse than that...check out a Korg...all the ones I've seen have horrifically uneven gaps, like the key assemblies are made in little clusters then bolted together, with a big gap between each sub-assembly. Not a good look at all. The Kawai must surely be an easy fix?

Steve
_________________________
Yamaha CP1

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#1586538 - 12/29/10 03:12 PM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: mwrenchd]
mucci Offline
1000 Post Club Member

Registered: 01/29/10
Posts: 1070
Loc: Munich, Germany
Oh, come on... This is absolutely normal! All the keys have some side clearance, so you can move them slightly to the left or the right. That's also true for my CA63, but no key is touching another key, everything in this respect is smooth. You should be able to play absolutely perfect with such a keyboard. I've also seen this on may acoustic pianos too. Try to move with your hand with gentle force from the left to the right over the whole keyboard (or from the right to the left), after that the key spaces should look much more regular.
_________________________
<~ don't test forever - play and enjoy! ~>

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#1586760 - 12/29/10 08:25 PM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: mucci]
curt88 Offline
Full Member

Registered: 02/20/08
Posts: 346
It's more than side-to-side spacing - the keys themselves are tipped. And it is NOT absolutely normal. My Kurzweil didn't have this problem, my Roland didn't have this problem... and my new Kawai won't have this problem! smile

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#1586761 - 12/29/10 08:27 PM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: EssBrace]
curt88 Offline
Full Member

Registered: 02/20/08
Posts: 346
Originally Posted By: EssBrace
The Kawai must surely be an easy fix?

Steve

It probably is an easy adjustment but with no technician even CLOSE to me, Kawai/Sweetwater offered to replace the piano free of charge and who would refuse that?

Curt

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#1586989 - 12/30/10 05:22 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: curt88]
JFP Online   content
1000 Post Club Member

Registered: 07/19/10
Posts: 1317
Loc: The Netherlands
It's hard for me to judge from the angled picture how bad it is, but considering you buy the MP10 especially for it's high-end keybed I can imagine that you don't want it to resemble the same flaws that inferior piano-models have. Too bad they don't have a technician nearby that can perform the (minor?) adjustments on your unit; now it takes more time, is more hassle and more expensive to resolve the problem (replacing the whole unit of 33kg).

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#1586990 - 12/30/10 05:22 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: curt88]
EssBrace Offline
2000 Post Club Member

Registered: 12/01/09
Posts: 2322
Loc: Suffolk, United Kingdom
Oh I totally agree. Good service you've had there.
_________________________
Yamaha CP1

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#1587071 - 12/30/10 08:26 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: JFP]
curt88 Offline
Full Member

Registered: 02/20/08
Posts: 346
Originally Posted By: JFP
It's hard for me to judge from the angled picture how bad it is, but considering you buy the MP10 especially for it's high-end keybed I can imagine that you don't want it to resemble the same flaws that inferior piano-models have.

You are absolutely correct. The keybed is THE REASON I selected this piano and I want it to be perfect (as it turns out, the internal piano sounds are also very, very good). It's actually worse than the picture shows. My finger catches on that ridge and because it's tipped it depresses at a different angle than the other keys. I can feel it in my finger muscle... very distracting.

Originally Posted By: JFP
Too bad they don't have a technician nearby that can perform the (minor?) adjustments on your unit; now it takes more time, is more hassle and more expensive to resolve the problem (replacing the whole unit of 33kg).

But I still get to play THIS one until the new one arrives and it isn't costing me a penny extra! I've spent the last day or so dialing in my perfect Concert Grand preset and saved it to the USB drive for immediate transfer into the new piano when it gets here. I've also been learning the ins and outs of the recorder and MIDI-to-audio tools. It isn't wasted time at all. I just have to stay out of that particular octave when I'm playing right now!

Curt

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#1587072 - 12/30/10 08:28 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: EssBrace]
curt88 Offline
Full Member

Registered: 02/20/08
Posts: 346
Originally Posted By: EssBrace
Oh I totally agree. Good service you've had there.

But the engineer in me is DYING to pop this thing open and take a look at that key mechanism!!!

Curt

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#1587079 - 12/30/10 08:42 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: curt88]
ivoryeyes Offline
Full Member

Registered: 10/31/10
Posts: 102
Originally Posted By: curt88
Originally Posted By: EssBrace
Oh I totally agree. Good service you've had there.

But the engineer in me is DYING to pop this thing open and take a look at that key mechanism!!!

Curt


Talking about being inquistivie with these types of electronic instruments , I am currently building my own electronic drum set. The set I wanted to purchase would have been about $ 800 because I wanted drum heads that were mesh construction to give a more realsitic acoustic feel/bounce. I only wanted to spend about $300 so I took the brains out of a tabletop drum kit I had, which had great drum sounds, but terrible rubber drum pads , and I desoldered all the rubber pad connections from the circuit board, then purchased goodwoods mesh drum heads { 4 of them for $120} and resoldered those connections to the circuit board and put all the circuit boards in a thick carboard christmas box and glued them in so they wont move, and then I have to put all the pieces on my aluminum drum rack today. I am also gonna put a set of 4 ohm / 3 way 120 watt stereo speakers onto the drum rack


Edited by ivoryeyes (12/30/10 08:44 AM)

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#1587107 - 12/30/10 09:30 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: curt88]
JFP Online   content
1000 Post Club Member

Registered: 07/19/10
Posts: 1317
Loc: The Netherlands
Curt, keep us informed when the new unit arrives and if it has , or has not similar problems. Would be interesting to find out if these problems are exemplary or perhaps a flaw of the first batch of instruments. I guess it's only your unit , or a perhaps few units (see similar RM3 key un-eveness in another thread).

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#1587118 - 12/30/10 10:16 AM Re: KAWAI MP10 Arrived! Couple of issues... (!) [Re: JFP]
curt88 Offline
Full Member

Registered: 02/20/08
Posts: 346
I shall!

Can you link me to that other thread please?


Edited by curt88 (12/30/10 10:18 AM)

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