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#1603895 - 01/23/11 03:21 PM How to remove scratch from steinway piano key cover (ebony)
aldrew Offline
Junior Member

Registered: 01/10/11
Posts: 2
Hi, I am writing to get your suggestions on how to fixed the light scratches on my Steinway S piano (satin ebony) color. We had our friend (who is a professional pianist) over last night. He played about 6 songs. Then this morning we realized this morning that there were a lot of scratches on the cover. We tried to finger rob them off, with no success. The we applied cory's polish liquid, still no success. Should we call a professional technician? Any advises will be greatly appreciate.

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#1603946 - 01/23/11 04:24 PM Re: How to remove scratch from steinway piano key cover (ebony) [Re: aldrew]
KB7 Offline
Full Member

Registered: 10/22/10
Posts: 52
Loc: Banned Permanently
Hello aldrew,and welcome to the form! If they are only surface scratches,I would suggest a cleaner wax (such as turtle wax used for cars), or mild polishing compound buffed into the surface. You may also try 3M Imperial Hand Glaze. It's used for bringing out the shine in automobiles but you could try it on your piano. It's to gentle for it to harm the finish. You said that the scratches were on the piano key cover (the fallboard).If you do decide to lightly sand it,use 1,600 or 2,000 grit sand paper. This is the absolute finest and they use it to buff fine jewelry,so I'm sure it won't damage the pianos finish! You can find 1,600-2,000 grit sandpaper at Ace hardware,Pep Boys or any automotive parts center in the paint aisle

Edited by KB7 (01/23/11 04:28 PM)

#1603947 - 01/23/11 04:27 PM Re: How to remove scratch from steinway piano key cover (ebony) [Re: aldrew]
BDB Online   content
Yikes! 10000 Post Club Member

Registered: 06/07/03
Posts: 23208
Loc: Oakland
I suggest that you learn to live with it. Fallboards get scratches. That is the nature of the instrument.
Semipro Tech

#1603958 - 01/23/11 04:39 PM Re: How to remove scratch from steinway piano key cover (ebony) [Re: aldrew]
aldrew Offline
Junior Member

Registered: 01/10/11
Posts: 2
Thank you all for your suggestions and recommendations. I understand the scratches on the fallboard is nature. However, it is just not visually pleasing, especially with the Steinway and Sons insignia. Can we purchase fallboard cover any where? Thank you again for your help!

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#1603968 - 01/23/11 04:47 PM Re: How to remove scratch from steinway piano key cover (ebony) [Re: aldrew]
pianoloverus Online   content
Yikes! 10000 Post Club Member

Registered: 05/29/01
Posts: 20789
Loc: New York City
Unless you're very fussy(not necessarily a bad thing), I would wait for the piano to collect more scratches on the fallboard or elsewhere and then hire a touch up person. Removing the fallboard scratches probably takes less than 1/2 hour or even 15 minutes, but you'll probably have to pay a minimum fee for around an hour's worth of their services. It's possible your tech can do this adequately during a tuning visit and not charge so much, but I would not recommend a regular tech if the entire piano was being gone over for scratch removal. Having watched touch up people work, I think there is great skill and experience involved as in other apsects of piano work.

If cost is not a problem, then I would call the store where you purchased the piano and ask them for the name of their touch up artist. No need to replace the fallboard.

It is very hard to keep all scratches off the fallboard, but I think that, unless they are very superficial, they can only be buffed out a few times before the fallboard would have to be refinished. I would make sure your fingernails are always cut closely or you will soon find more scratches on the fallboard...some are really inevitable no matter what you do.

Edited by pianoloverus (01/23/11 04:57 PM)

#1604274 - 01/24/11 12:13 AM Re: How to remove scratch from steinway piano key cover (ebony) [Re: aldrew]
beethoven986 Offline
3000 Post Club Member

Registered: 01/20/09
Posts: 3484
If it really bothers you, I'd call a technician who specializes in this stuff. You don't want to screw up the Steinway & Sons logo. It's fragile. Yes, there are name board protectors... just google for it.
B.Mus. Piano Performance 2009
M.Mus. Piano Performance & Literature 2011
PTG Associate Member
Certified Dampp-Chaser installer

#1605118 - 01/25/11 06:43 AM Re: How to remove scratch from steinway piano key cover (ebony) [Re: aldrew]
pianobroker Offline
4000 Post Club Member

Registered: 05/14/07
Posts: 4309
Loc: North Hollywood CA.
The piano is a hand rubbed SATIN finish therefore 0000 steel wool with water in the direction of the stridations. DO NOT use 3M Imperial hand glaze on a hand rubbed ebony satin lacquer finish. When the glaze dries it turns white which CAN NOT be easily removed from a black piano.HEED MY WARNING.

When you rub the fallboard out...be aware of the amount of material of the finish. A stock Steinway ebony satin finish does not have a clear coat. We always shoot clear over black and rub out the clear on a newly refinished piano. It is the way it should be done. wink
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#1605641 - 01/25/11 10:16 PM Re: How to remove scratch from steinway piano key cover (ebony) [Re: aldrew]
FrankJoseph Offline
Full Member

Registered: 01/17/09
Posts: 66
Loc: Redding, CA
I'd recommend a professional to do the job. I had a man work on my fallboard for 90 minutes from Sacramento, CA area and he used fine sandpaper and a specialized liquid. He knew exactly what he was doing. I didn't want to take any chances. I then placed a plastic fallboard shield which allows the logo to show through, but does not (in my opinion) detract from the beauty of the piano. I got a box of 6 for around $25.00 from a piano supply house. It almost makes the satin finish look glossy. It attaches with a band and string and does not damage the piano or leave a mark. I think there have been other discussion threads featuring "fallboard shields". I have very short nails but I caught myself hitting the fallboard, so now I only hit the plastic shield. Frank


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