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zzzxxx #1877232 04/11/12 01:33 AM
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Originally Posted by zzzxxx

However over the last two weeks this guy has done nothing but phone me and leave messages telling me the piano needs tuning again, he only tuned it 2 months ago, I've told him it is too soon, I've always had it tuned every 6 months, but he still rings me urging me to book him in. He actually came to my house yesterday saying he'd come to book me in for a tune! I have to say I don't like be pestered like this. So judging by most peoples replies it would seem that I was ripped off and the guy sees me as an easy buck, time to find another tuner.


Well, pianos in professional settings usually need to be tuned monthly, if not weekly or daily. However, pestering you and coming to your house like that is very unprofessional, and kind of shady.

beethoven986 #1877248 04/11/12 02:23 AM
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Well I would have just rang this guy when the 6 month time came, but his constant begging to tune my piano rather put me off and got me thinking about his charges last time.

Out of interest I did some research today and the price of $150-$200 seems to be the going rate for a basic tune in my area

zzzxxx #1877254 04/11/12 02:54 AM
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Originally Posted by zzzxxx
Well I would have just rang this guy when the 6 month time came, but his constant begging to tune my piano rather put me off and got me thinking about his charges last time.


Can't say I blame you. I've experienced similar pestering from other industries and didn't much care for it!

Originally Posted by zzzxxx
Out of interest I did some research today and the price of $150-$200 seems to be the going rate for a basic tune in my area


Huh. Maybe I should move!

zzzxxx #1877258 04/11/12 03:18 AM
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Hey there zzzxxx,

Here's the link for accredited piano tuners in the APPTA for Western Australia:

http://www.aptta.org.au/branches/west-australia.aspx

If the tuner you've had some issues with is in this list, I'd suggest contacting the committee and letting them know - this tuner may well be acting in breach of the code of conduct for tuners. I've never heard of a difference being made cost-wise in favour of an upright over a grand piano for a regular tuning. I trust this situation works out for you.

Ian


A.Mus, B.Mus, Dip.Mus.Ed
Pianist - Teacher - Tuner
zzzxxx #1877261 04/11/12 03:34 AM
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Originally Posted by zzzxxx
This guy certainly could do his job but after his pestering and apparent over charging, I will not have him again and will not recommend him to my students, so he has missed out on the regular tuning of at least 40 pianos, also the tuning of the 9 pianos we have at school that I am responsible for.
So the guy has missed out on a lot of work.Shame


I personally think it's a good thing for people to learn from their mistakes. (At least to give them an opportunity to learn.) If I were in this situation, I would actually tell this tuner exactly what you've written above: that he's lost out on a lot of potential work because of his pushy attitude. If you don't tell him, you don't even give him a chance to improve.

I'm a strong believer in customer feedback - BOTH positive and negative. But that's just me.

Either way, I hope you find a good tuner at a decent price.


Autodidact interested in piano technology.
1970 44" Ibach, daily music maker.
1977 "Ortega" 8' + 8' harpsichord (Rainer Schütze, Heidelberg)
zzzxxx #1877285 04/11/12 05:09 AM
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Its normal practice here to charge higher for grand, near double the price of an upright. Tuners here like charge according to customer's wealth. What a shameful.


Working on:\

J.S.Bach Prelude in C Min: No. 2 from Six Preludes fur Anfanger auf dem
Am Abend No. 2 from Stimmungsbilder, Op. 88
60s Swing No. 1 from Swinging Rhythms
Weiyan #1877294 04/11/12 05:57 AM
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Whether grand or vertical, I charged the same. Of the two, the one that typically took longer to tune was the very fine quality grand. These instruments produce so much more: there is more to hear and consequently more to reconcile or to bring into agreement or harmony; make compatible or consistent. I cannot speak to ETDs in this regard, but aurally, these instruments take more time to tune. Still, the fee was the same. The bottom line is unaffected, however, due to the many average pianos that (for whatever reason) took less time to tune.


Bob W.
Piano Technician (Retired since 2006)
Conway, Arkansas
www.pianotechno.blogspot.com
zzzxxx #1877320 04/11/12 07:44 AM
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There was a time that I charged more for grands, and even more for larger grands. My rationale was that there were more strings to tune.

Now I do a more of a "redistribution" sort of thing. One price for a tuning regardless of the piano, including [u]one[/i] pitch raise and minor action/pedal adjustments. Well, I have given 3/4 piano owners a break... Oh, and DC supplies are free and servicing if I am doing a tuning. I am dropping off some pads and solution at a church tomorrow. They insisted on paying so I told them they could mail me $5.


Jeff Deutschle
Part-Time Tuner
Who taught the first chicken how to peck?
zzzxxx #1877466 04/11/12 12:12 PM
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grands are usually easier and more comfortable to tune. Charging more for tuning a grand makes no sense. I'm glad you are finding another tuner.


Ryan Sowers,
Pianova Piano Service
Olympia, WA
www.pianova.net
zzzxxx #1877518 04/11/12 01:14 PM
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Originally Posted by zzzxxx
I thought it strange at the time,but also thought, fair enough, it costs more to tune a grand, what do I know? and forgot about it.

However over the last two weeks this guy has done nothing but phone me and leave messages telling me the piano needs tuning again, he only tuned it 2 months ago, I've told him it is too soon, I've always had it tuned every 6 months, but he still rings me urging me to book him in. He actually came to my house yesterday saying he'd come to book me in for a tune! I have to say I don't like be pestered like this. So judging by most peoples replies it would seem that I was ripped off and the guy sees me as an easy buck, time to find another tuner.


Wow. This guy is a rip off artist.
It was possibly questionable before but it is obvious now that he sees you as gullible and an easy mark and is trying to extract more cash out of you needlessly.

I suggest that you tell him that you will not be using him again because he overcharged you and that there is no reason for him to be harassing you this way.

And then find somebody else.

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