Ryan,

I am glad we cleared the air.

Locally, the humidity can get very high during the summers, especially when we have a week or so of rainy days. It's also not unusual to find pianos in damp basements where the children can practice without disturbing the rest of the family and vice versa. I have actually had string break at the becket, at the nut, and even at the bridge, while lowering the tension with the intention of then raising it. I've had them break on pianos the were already 1/2-step or more flat while lowering the tension. Of course, this kind of experience is rare. But, it has happened to me. And, the folks who will neglect a piano for long periods of time tend to be the least understanding when their neglect contributes to a problem.

I completely agree with you that playing the piano is healthy for the action. For one thing, I believe it helps keep the center pins polished and stops them from becoming pitted and then having too much friction on the felt bushings, causing problems. But for that, I use a different argument ( )... I use the "Would you just park your car in the garage for ten years without even starting it once, and then expect it to run flawlessly on the first turn of the key?" argument. This encourages them to keep playing the piano.

Thanks Scott. Those are good advertising ideas for almost any business. I completely agree about the Yellow Pages. I used to advertise my store in the Yellow Pages in the 90's, and it was a good medium. Now, however, almost no one uses the Yellow Pages, but their prices remain high. Waste of money.

Your website is simple and to the point. Very nice. I don't care for cluttered websites.

I hadn't thought about leaving a pen with the name and number of your business. That's a great idea. It's funny because I have given them away before as advertising, but it didn't even occur to me in connection with piano tuning. I know a local guy that does a great job with those and has high quality products. (As a matter of fact, I always hoard his pens when I get them, lol.)

Sorry I didn't acknowledge your post earlier, but I was gone for most of the weekend and Monday.

I carry several different contact reminders which I leave up to the customer to choose from. Plain simple business cards get easily lost so I will carry the magnetic ones that can go on their fridge if they choose. A postcard type contact can be left in the piano bench or undr the lid of uprights. The pens I get from Vistaprint, if you wait long enough they regularly give you deals on them or the shipping. Magnetic signs for the car get changed out every year. The old ones can get stapled to a wood telephone pole at busy intersections to provide a bit more service for you.

I did a charity/freebie tuning for an old age home a relative of mine lives in. In exchange for the tuning, they put a free ad in their newsletter and let me leave a business card holder full of cards on top of the piano in the foyer.

Excellent suggestions!