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#1998079 - 12/11/12 10:00 PM RN real.com & Real Player - unauthorized charges
pv88 Offline
2000 Post Club Member

Registered: 08/31/10
Posts: 2625
Question:

When purchasing online games, or, downloading software from real.com, has anyone else been seeing unauthorized charges on their accounts and credit cards?

Just had to report a charge of $1.00 (yes, only one dollar) from "RN real.com" as it appeared as a pending amount. Had to put a stop on the card as the bank is going to be sending a new one. Another hassle, but it has to be done.

I no longer trust real.com for anything, as I am now in the process of removing all traces of "Real Player" from my computer, as I can use either "iTunes" or "QuickTime" player instead, on a Mac.

This is not the first time I have seen unauthorized charges.

Has anyone else encountered this?

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#1998090 - 12/11/12 10:45 PM Re: RN real.com & Real Player - unauthorized charges [Re: pv88]
voxpops Offline
3000 Post Club Member

Registered: 03/20/07
Posts: 3042
Loc: Oregon
I haven't used Real Player in years as it used to try to take over my computer. The free Real Alternative was just as useful for the same file types.
_________________________
Occasional author and inveterate ivory tickler:
http://www.amazon.com/author/richardspanswick

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#1998093 - 12/11/12 10:51 PM Re: RN real.com & Real Player - unauthorized charges [Re: pv88]
Kawai James Offline
9000 Post Club Member

Registered: 09/06/07
Posts: 9018
Loc: Hamamatsu, Japan
Years ago I used Real's software for creating streaming video of my university projects. I don't think I've touched it since.

VLC Player for me.

James
x
_________________________
Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.

"Richard, none of us could forget you have a CLP-990." - EssBrace, 2014

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#1998108 - 12/11/12 11:24 PM Re: RN real.com & Real Player - unauthorized charges [Re: voxpops]
pv88 Offline
2000 Post Club Member

Registered: 08/31/10
Posts: 2625
Originally Posted By: voxpops
I haven't used Real Player in years as it used to try to take over my computer. The free Real Alternative was just as useful for the same file types.


This appears to be true... "as it used to try to take over my computer."

Have just spent the last half hour or so going through system files to manually delete most of the Real Player files that I could find. And, there may be more.

I don't recommend using them if you have other options.

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#1998190 - 12/12/12 04:43 AM Re: RN real.com & Real Player - unauthorized charges [Re: Kawai James]
spanishbuddha Online   content
2000 Post Club Member

Registered: 11/08/09
Posts: 2333
Loc: UK
Originally Posted By: Kawai James


VLC Player for me.


+1

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#1998320 - 12/12/12 11:53 AM Re: RN real.com & Real Player - unauthorized charges [Re: Kawai James]
KLSinCT Offline
Full Member

Registered: 02/07/12
Posts: 148
Loc: Stonington, CT USA
Originally Posted By: Kawai James
Years ago I used Real's software for creating streaming video of my university projects. I don't think I've touched it since.

VLC Player for me.

James
x


+1!

K.
_________________________
Kevin L. Spindler
Early Keyboard Instruments
Stonington, CT
Harpsichords & Clavichords
Custom Instruments Built to Order
Rebuilding, Repair & Restoration
http://www.facebook.com/kevin.spindler.129

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