Welcome to the Piano World Piano Forums
Over 2 million posts about pianos, digital pianos, and all types of keyboard instruments
Join the World's Largest Community of Piano Lovers (it's free)
It's Fun to Play the Piano ... Please Pass It On!

Gifts and supplies for the musician

the Forums & Piano World

This custom search works much better than the built in one and allows searching older posts.
(ad) Yamaha CP4 Rebate
Yamaha CP4 Rebate
(ad) Pianoteq
(ad) Pearl River
Pearl River Pianos
(ad) P B Guide
Acoustic & Digital Piano Guide
(ad) Lindeblad Piano
Lindeblad Piano Restoration
Who's Online
100 registered (Aceituna, Amir, 36251, Alux, Al LaPorte, Abby Pianoman, 28 invisible), 1285 Guests and 11 Spiders online.
Key: Admin, Global Mod, Mod
(ad) Estonia Piano
Estonia Pianos
Quick Links to Useful Piano & Music Resources
Our Classified Ads
Find Piano Professionals-

*Piano Dealers - Piano Stores
*Piano Tuners
*Piano Teachers
*Piano Movers
*Piano Restorations
*Piano Manufacturers

Quick Links:
*Advertise On Piano World
*Free Piano Newsletter
*Online Piano Recitals
*Piano Recitals Index
*Piano & Music Accessories
*Music School Listings
* Buying a Piano
*Buying A Acoustic Piano
*Buying a Digital Piano
*Pianos for Sale
*Sell Your Piano
*How Old is My Piano?
*Piano Books
*Piano Art, Pictures, & Posters
*Directory/Site Map
*Virtual Piano
*Music Word Search
*Piano Screen Saver
*Piano Videos
*Virtual Piano Chords
Topic Options
#1998523 - 12/12/12 06:09 PM Is this true?
pianoloverus Offline
Yikes! 10000 Post Club Member

Registered: 05/29/01
Posts: 19945
Loc: New York City
Although I am one of the most prolific posters at PW this is my first post on the Digital Pianos forum!

I know almost nothing about digitals, and I am curious about the claim of a tech that was posted on the Piano Forum.

"If you believe that is a false negative then it would be best to have a conversation with the companies that produce the digitals. New models come out every few months or years, the producers claim the older models are now obsolete and parts become suddenly unavailable."

Do you think this is "true"? An exaggeration?

Do parts typically need replacement on digitals? How often and how soon on average?

Can one purchase any kind of hardware insurance for a digital if parts need replacement?

Does the truth of the statement depend on the quality and price of the digital? I find it hard to believe that if one purchases a reasonably expensive digital for more than say two thousand dollars and it needs a replacement part in the first five years(or more)the company just says there are no parts available. If the digital was 5K-10K I find it even harder to believe.

Edited by pianoloverus (12/12/12 06:16 PM)

(ads) Sweetwater / Roland
The Right Mic Makes all the Difference. Piano Mics at Sweetwater

Click Here

#1998528 - 12/12/12 06:19 PM Re: Is this true? [Re: pianoloverus]
gvfarns Offline
3000 Post Club Member

Registered: 04/16/07
Posts: 3493
Loc: Pennsylvania
Models come out every so often, but for the most part they use the same parts (at least, the moving ones). For example, it appears that Yamaha's GH/GHE/GH3 actions have not changed in eons--well, at least a decade. There aren't that many parts that need replacing (a broken key, perhaps, here and there). You can certainly get replacements for several years if you need it, though that is pretty rare.

The bigger issue is that as technology moves forward, people don't make the choice to replace parts. For the most part we just replace the piano if it has been enough years because the replacments out there are significantly better than what we had. Digital piano technology has been stabilizing in the last decade or so (in my perception), so this may not be as true going forward.

Edited by gvfarns (12/12/12 06:28 PM)

#1998529 - 12/12/12 06:22 PM Re: Is this true? [Re: pianoloverus]
mitzysman Offline
Full Member

Registered: 10/27/10
Posts: 290
i think that is an exaggeration - at least from my dealings with Roland and Yamaha - i had a 25 year old Roland that I could still get keys for. My yamaha had a new keybed put in when 10 years old.

electronics are probably another issue - but they usually don't have that issue from my experience.
Yamaha P-250 | Galaxy II Pianos | Galaxy Vintage D | The GIANT

#1998533 - 12/12/12 06:32 PM Re: Is this true? [Re: pianoloverus]
spanishbuddha Offline
2000 Post Club Member

Registered: 11/08/09
Posts: 2569
Loc: UK
It's true that new models are usually available at least yearly, but often for a different target audience or market opening, with modest improvements in technology. Model ranges may be typically available for 2 to 4 years before being replaced by new versions.

My previous two digitals had warranties for 3 years and 2 years, but I replaced them both before the warranty ran out. Both of them had a manufacturer life cycle of about 2.5 years and they became yesterdays models and no longer sold!

I replaced them anyway, and I suspect many do because the cheaper ones are IMHO regarded as technology rather than instruments, and the chase is often for the latest.

Similarly I would imagine the quoted cost of repairing a digital that was, say $1000 new, five years ago, would be greater than its current resale value.

Whether there is a deliberate withdrawal of parts by manufactures I could not say. There is in the UK a third party business doing repairs, the most common being the keyboard action. The success of this business of course depends on the manufactures supplying parts.

You do hear of the better high end instruments being kept by owners for much longer. 10 years or more. Still a minuscule compared to many pianos!

Edited by spanishbuddha (12/12/12 06:35 PM)

#1998549 - 12/12/12 07:04 PM Re: Is this true? [Re: pianoloverus]
pianoxcape Offline
Full Member

Registered: 01/29/08
Posts: 72
Loc: Cape Cod
This is an exaggeration. New models don't come out nearly as often -- at least not for the companies I've worked with. Also, I believe there's a law somewhere that holds manufacturers accountable to provide replacement parts for a minimum period of time (3 years?) from manufacture.

That said, sometimes the original equipment manufacturer (for example a LCD-display manufacturer) changes their design, and the digital piano manufacturer must update their parts build. I think most companies try to use similar parts for cost efficiencies - but it's not always possible.

Any case, I hope this helps!

Kind regards,
- Gary Girouard
Consultant for Viscount ("Physis" Physical-model piano; http://www.physispiano.com)
Pianist/Composer of "The Naked Piano" series (Free Music Samples http://www.garygirouardmusic.com)
Teacher, Entrepreneur...Parent

#1998558 - 12/12/12 07:36 PM Re: Is this true? [Re: pianoloverus]
MacMacMac Offline
4000 Post Club Member

Registered: 09/24/09
Posts: 4031
Loc: North Carolina
Key replacement may be among the commonest of repairs. There are You Tube videos demonstrating the process. The Yamaha service manuals show the same part numbers for the keys today as were used in the late 90s. And they're not expensive, just a few dollars each. And, it seems, they're easy to replace. It take more effort to open up the piano than it does to do the actual key replacement.

The electronics run at low-power and seems to last a long time. It's not clear how long Yamaha makes replacement parts available. I've not yet had to go down that path.

Not much changes over time.

#1998616 - 12/12/12 10:03 PM Re: Is this true? [Re: pianoloverus]
BeccaBb Offline
500 Post Club Member

Registered: 12/09/11
Posts: 905
Loc: Thunder Bay, On Canada
There is a thread in the Piano forum that prompted this question. I've stayed out of it but thought you all might want to read and giggle: Digital advice
Began: 01-12-11

Floundering and Lost
Roland RD300NX

#1998660 - 12/12/12 11:22 PM Re: Is this true? [Re: pianoloverus]
PianoWorksATL Offline
2000 Post Club Member

Registered: 09/19/09
Posts: 2855
Loc: Atlanta, GA
In the US, console digitals from all major brands carry 3 year or 5 year warranties. Parts are covered for the duration and the labor coverage varies.

If a very old instrument fails, the cost of the labor to repair will often exceed the value of the instrument regardless of the status of parts. In that case, what's the point?

The digital repair shops around Atlanta stay backed up for weeks with minor repair items, either warranty or user error. In addition to polling this forum, a quick call to your local repair shops would be the best way to see how long from production before manufacturers start to phase out replacement parts.

Even though we don't service digitals, we certainly get a few drop-in customers and hopeful phone calls. Nearly all are for a damaged or lost power cable, not for a defective or broken part.
Sam Bennett
PianoWorks - Atlanta Piano Dealer
Bösendorfer, Estonia, Seiler, Grotrian, Weber & Hailun
Pre-Owned: Yamaha, Kawai, Steinway & other fine pianos
Full Restoration Shop

#1998791 - 12/13/12 07:35 AM Re: Is this true? [Re: BeccaBb]
EssBrace Offline
2000 Post Club Member

Registered: 12/01/09
Posts: 2461
Loc: Suffolk, United Kingdom
Originally Posted By: BeccaBb
There is a thread in the Piano forum that prompted this question. I've stayed out of it but thought you all might want to read and giggle: Digital advice

Wow. The OP in that thread was simply lied to in the most disgraceful fashion by a salesman.
Yamaha CP1

#1998880 - 12/13/12 11:19 AM Re: Is this true? [Re: PianoWorksATL]
pianoloverus Offline
Yikes! 10000 Post Club Member

Registered: 05/29/01
Posts: 19945
Loc: New York City
Originally Posted By: PianoWorksATL
If a very old instrument fails, the cost of the labor to repair will often exceed the value of the instrument regardless of the status of parts. In that case, what's the point?
If by value you mean the cost of a similar digital purchased new there would be no point. If you mean value of the digital if one wanted to sell it there could easily be a point if this was still less expensive than buying a new instrument. It would also depend on how much improvement had been made in digitals since one bought the one that needs new parts.


Moderator:  Piano World 
Shop our Store for Music Lovers!
PianoSupplies.com is Piano World's Online Store
Please visit our store today.
circle of 5ths coaster
(ad 125) Sweetwater - Digital Keyboards & Other Gear
Digital Pianos at Sweetwater
(ad) Hal Leonard Teacher VIP
Hal Leonard Teacher VIP Your Source for Piano Music
Ad (Seiler/Knabe)
Seiler Pianos
(125ad) Dampp Chaser
Dampp Chaser Piano Life Saver
New Topics - Multiple Forums
Easy pieces in B major for begginers
by Aceituna
Today at 06:10 AM
Should I apply for bachelor or master degree?
by tobevirtuoso
Today at 06:09 AM
a special recording of a 1940 N.Y. Steinway D
by Michael Sayers
Today at 04:45 AM
Giggle time
by Jytte
Today at 03:45 AM
Memorizing After Learning Process Or...
by Batuhan
Today at 03:09 AM
What's Hot!!
Trade Regrets: Gary Trafton - Piano Rep
Historic Piano Documents
Posting Pictures on the Forums
Forums Rules & Help
on Piano World

The world's most popular piano web site.
Forum Stats
78,715 Registered Members
43 Forums
162,872 Topics
2,390,574 Posts

Most users ever online: 15,252 @ 03/21/10 11:39 PM
Sheet Music Plus (125)
Sheet Music Plus Featured Sale

Visit our online store for gifts for music lovers

Help keep the forums up and running with a donation, any amount is appreciated!
Or by becoming a Subscribing member! Thank-you.
Donate   Subscribe
Our Piano Related Classified Ads
Dealers | Tuners | Lessons | Movers | Restorations | Pianos For Sale | Sell Your Piano |

Advertise on Piano World
| Subscribe | Piano World | PianoSupplies.com | Advertise on Piano World | Donate | Link to Us | Classifieds |
| |Contact | Privacy | Legal | About Us | Site Map | Free Newsletter | Press Room |

copyright 1997 - 2015 Piano World ® all rights reserved
No part of this site may be reproduced without prior written permission