Welcome to the Piano World Piano Forums
Over 2 million posts about pianos, digital pianos, and all types of keyboard instruments
Join the World's Largest Community of Piano Lovers (it's free)
It's Fun to Play the Piano ... Please Pass It On!

Gifts and supplies for the musician

SEARCH
the Forums & Piano World

This custom search works much better than the built in one and allows searching older posts.
(ad) Pianoteq
(ad) Pearl River
Pearl River Pianos
(ad) P B Guide
Acoustic & Digital Piano Guide
(ad) Lindeblad Piano
Lindeblad Piano Restoration
Who's Online
151 registered (Alexander Borro, Amir, anotherscott, ando, Almaviva, 43 invisible), 1633 Guests and 10 Spiders online.
Key: Admin, Global Mod, Mod
(ad) Estonia Piano
Estonia Pianos
Quick Links to Useful Piano & Music Resources
Our Classified Ads
Find Piano Professionals-

*Piano Dealers - Piano Stores
*Piano Tuners
*Piano Teachers
*Piano Movers
*Piano Restorations
*Piano Manufacturers
*Organs

Quick Links:
*Advertise On Piano World
*Free Piano Newsletter
*Online Piano Recitals
*Piano Recitals Index
*Piano & Music Accessories
*Music School Listings
* Buying a Piano
*Buying A Acoustic Piano
*Buying a Digital Piano
*Pianos for Sale
*Sell Your Piano
*How Old is My Piano?
*Piano Books
*Piano Art, Pictures, & Posters
*Directory/Site Map
*Contest
*Links
*Virtual Piano
*Music Word Search
*Piano Screen Saver
*Piano Videos
*Virtual Piano Chords
Topic Options
#2012746 - 01/11/13 12:01 PM Anyone Ever Order a Digital PIano from Kraft Music?
newbert Online   content
Full Member

Registered: 01/02/13
Posts: 423
Loc: Upstate New York, USA
I'm almost ready to purchase a Digital Piano (Yamaha DGX640) and see that my local dealer can't match the prices online. (He doesn't seem to know too much about some of his inventory either and can't really provided effective support). So, I'm considering purchasing from Kraft Music. I'm wondering whether anyone has ordered a DP from them? If so, how was the shopping experience? I see that they get excellent reviews at ResellerRatings.com, but that doesn't always mean much.

Also, How is their after-sale support? Will they help with difficulties encountered in learning the various functions of the DP or it's UI?

Thanks!
_________________________
Bert


Top
(ads) Sweetwater / Roland
Yamaha Keyboards for Performance and Composition

Click Here


#2012750 - 01/11/13 12:07 PM Re: Anyone Ever Order a Digital PIano from Kraft Music? [Re: newbert]
D7K Offline
Full Member

Registered: 11/25/12
Posts: 95
I ordered my p105 from them (they had a great price right before Christmas on the kit I wanted) and I'd give them five stars. I buy lots of stuff online and would rate them at the top. I did a few weeks of research, went into to a few stores (where the service was just plain "I don't care". I sent some emails to Kraft with the same questions and got really good replies.

While not my most expensive online purchase (I buy a lot of camera gear), I was really looking to use Amazon Prime, but the reviews for Kraft and my experience with them by email made me choose them for the purchase. I'd certainly choose them again and was told I could call or email with any questions.
_________________________
Jeff
Casio PX-5S Pro - my new adventure
Yamaha p105 - gone but not forgotten

Top
#2012816 - 01/11/13 01:38 PM Re: Anyone Ever Order a Digital PIano from Kraft Music? [Re: newbert]
boyonahill Offline
Full Member

Registered: 12/27/12
Posts: 90
Loc: Europe
Originally Posted By: newbert
I'm almost ready to purchase a Digital Piano (Yamaha DGX640) and see that my local dealer can't match the prices online. (He doesn't seem to know too much about some of his inventory either and can't really provided effective support). So, I'm considering purchasing from Kraft Music. I'm wondering whether anyone has ordered a DP from them? If so, how was the shopping experience? I see that they get excellent reviews at ResellerRatings.com, but that doesn't always mean much.

Also, How is their after-sale support? Will they help with difficulties encountered in learning the various functions of the DP or it's UI?

Thanks!


Bert, I usually think like you regarding price - mostly when I buy computer hardware etc..

But since I got quite a good experience in my local shop where I could test different digital pianos etc I will probably buy from them even if they are circa 70 EUR more expensive than online sellers. Why, well if I don't support them they might disappear, and finding the right instrument is easily worth 5% or whatnot of the transaction price.

Another reason to purchase a digital piano locally is in case of warranty repair, I'll just drive down to the shop, instead of paying for expensive (and potentially for the piano dangerous) shipping.


If Kraft gives extensive after purchase support, other than say warranty repairs, I must say I'm impressed, since low prices should mean less money and time for those things.
_________________________
Current: Casio SA-46 + looking for a nice electronic piano
Sold: Yamaha M5J Walnut
Playing ability: Absolute Beginner(s)

Top
#2012860 - 01/11/13 02:25 PM Re: Anyone Ever Order a Digital PIano from Kraft Music? [Re: newbert]
Kbeaumont Offline
Full Member

Registered: 03/26/10
Posts: 310
Loc: Virginia, USA
I don't know about Kraft but Sweetwater.com has awesome support. They have a 2 year warranty on top of the manufacturers. Anything goes wrong they replace it and have never charged me shipping. I had a Roland Juno-D synth become a brick after installing Rolands updated firmware according to their instructions. Rowland would not cover it, Sweetwater sent me a new board and a shipping label to send the bad one back. All free of charge!

They call it the Sweetwater Difference

I have never been sorry buying from them.


Edited by Kbeaumont (01/11/13 02:27 PM)
_________________________
A long long time ago, I can still remember
How that music used to make me smile....

Top

Moderator:  Piano World 
(ad) Yamaha CP4 Rebate
Yamaha CP4 Rebate
Shop our Store for Music Lovers!
PianoSupplies.com is Piano World's Online Store
Please visit our store today.
Composer Statuettes
(ads) PD - WNG - MH
PianoDisc
(ad 125) Sweetwater - Digital Keyboards & Other Gear
Digital Pianos at Sweetwater
Ad (Seiler/Knabe)
Seiler Pianos
(125ad) Dampp Chaser
Dampp Chaser Piano Life Saver
New Topics - Multiple Forums
a take on piano (again) new to the forum
by Spinel
05/27/15 11:43 AM
Should a child begin his lessons on a digital piano?
by viettube22
05/27/15 11:26 AM
Can someone tell me if the piano will fit?
by Catcatcat
05/27/15 09:24 AM
Follow-up on the Ukrainian satirist's Toronto concerts
by wr
05/27/15 09:22 AM
Pentatonics, side slipping, planing, modal and so "fourth"
by KlinkKlonk
05/27/15 08:14 AM
What's Hot!!
New Forum for Selling Your Products or Services
--------------------
Historic Piano Documents
--------------------
Posting Pictures on the Forums
-------------------
Forums Rules & Help
-------------------
ADVERTISE
on Piano World

The world's most popular piano web site.
-------------------
PIANO BOOKS
Forum Stats
79,439 Registered Members
44 Forums
164,374 Topics
2,411,084 Posts

Most users ever online: 15,252 @ 03/21/10 11:39 PM
Sheet Music Plus (125)
Sheet Music Plus Featured Sale

Visit our online store for gifts for music lovers

 
Help keep the forums up and running with a donation, any amount is appreciated!
Or by becoming a Subscribing member! Thank-you.
Donate   Subscribe
 
Our Piano Related Classified Ads
|
Dealers | Tuners | Lessons | Movers | Restorations | Pianos For Sale | Sell Your Piano |

Advertise on Piano World
| Subscribe | Piano World | PianoSupplies.com | Advertise on Piano World | Donate | Link to Us | Classifieds |
| |Contact | Privacy | Legal | About Us | Site Map | Free Newsletter | Press Room |


copyright 1997 - 2015 Piano World ® all rights reserved
No part of this site may be reproduced without prior written permission