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#2043490 - 03/05/13 05:35 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: Rickster]
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Full Member
Registered: 11/03/12
Posts: 293
Loc: Illinois
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Having been a member here for several years now, I've seen this topic come up several times. It can get heated, and tempers can flair (or is it flare? ).
I think both heh heh 
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Ragdoll
Sisyphus studied piano too!
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#2043504 - 03/05/13 06:11 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: hoola]
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Full Member
Registered: 01/12/13
Posts: 32
Loc: Japan
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Kawai RX-2 Kawai PN390 digital
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#2043538 - 03/05/13 07:21 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: PianistInJapan]
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2000 Post Club Member
Registered: 01/20/09
Posts: 2750
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That it is not available on a pocket pc, Android, or iOS platform is a deal breaker. Totally impractical for a field technician, IMO.
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B.Mus. Piano Performance 2009 M.Mus. Piano Performance & Literature 2011 PTG Associate Member
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#2043545 - 03/05/13 07:37 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: beethoven986]
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Full Member
Registered: 01/12/13
Posts: 32
Loc: Japan
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That it is not available on a pocket pc, Android, or iOS platform is a deal breaker. Totally impractical for a field technician, IMO. That may be, but I was wondering about the technical aspect. Their claim is that every type of piano needs a slightly different tuning due to differences in harmonics, and in order to make the tuning closest to optimal for a piano, they first measure the harmonics, before calculating the optimal tuning. This measurement is conducted only once and stored in a file, after which it is the base for all subsequent tunings. They claim that this measurement phase is what distinguishes their software from others on the market. I am a total novice, so it is hard to judge for me, but it does make sense. At the very least I got to realize that tuning a piano is actually a very complicated process. Any tuners here who could comment on this software vs. what is already available?
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Kawai RX-2 Kawai PN390 digital
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#2043548 - 03/05/13 07:42 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: PianistInJapan]
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1000 Post Club Member
Registered: 02/09/11
Posts: 1003
Loc: Suffolk, England
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Try searching here for Dirk, it's been discussed before.
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Ian Russell Schiedmayer & Soehne, 1925 Model 14, 55" upright Ibach, 1922 49" upright (project piano)
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#2043553 - 03/05/13 07:53 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: hoola]
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7000 Post Club Member
Registered: 03/25/06
Posts: 7092
Loc: Georgia, USA
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The Dirk software sounds a lot like TuneLabPro; even the graphics are similar. I doubt if I will every tune pianos for pay, but if I did, I'd want the best tools on the market. Good techs use the best tools! And, I wish I had the time to hang out with Sally Phillips at Columbus State University and watch her tune and critique those Steinways!!  Rick
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Piano enthusiast and amateur musician: "Treat others the way you would like to be treated". Yamaha C7. YouTube Channel
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#2043630 - 03/05/13 10:34 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: hoola]
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500 Post Club Member
Registered: 02/01/09
Posts: 963
Loc: PA
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I have a slightly different take on this... The best tuner is the one that meets your specific needs. Sometimes "adequate" can be best, when you consider the big picture... price, availability, personality, etc. (and not just regarding piano tuners  ) I think the best strategy is to define exactly what your needs are. Then, look for a tuner-tech that can meet those specific needs. IMO 
Edited by daniokeeper (03/05/13 11:02 PM) Edit Reason: Too verbose... Over-argued my point
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#2043706 - 03/06/13 01:37 AM
Re: What differences between top-notch tuner and average tuner?`
[Re: hoola]
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Full Member
Registered: 12/09/12
Posts: 463
Loc: Seattle, WA USA
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ED FOOTE, Thanks for quoting me. I did not mean for my post to be seen as contrary of yours. I was only trying to add my observations of how some machine tuners work and how the public reacts. The public sometimes does not react logically to tuning problems they encounter when assessing between machine and aural tuners. Your skills and protocols are of the highest professionalism, your clients are fortunate to have you.
The two issues I addressed regarding pitch drift and un-centered stretch curves are ignored by the marketers of tuning instruments when they tutor their customers. Pianists notice these things though in the conditions I listed and often blame the machine! The same problems can be produced by aural tuning alone yet pianists are likely to be more forgiving. Go figure how prejudices twist things!
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In a seemingly infinite universe-infinite human creativity is-seemingly possible
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#2043733 - 03/06/13 02:40 AM
Re: What differences between top-notch tuner and average tuner?`
[Re: hoola]
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Yikes! 10000 Post Club Member
Registered: 06/07/03
Posts: 18689
Loc: Oakland
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Another difference is that a top-notch tech will know which problems are due to the tuning and which are due to other causes. Machines do not know the difference.
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Semipro Tech
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#2043742 - 03/06/13 03:01 AM
Re: What differences between top-notch tuner and average tuner?`
[Re: Rickster]
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1000 Post Club Member
Registered: 02/09/11
Posts: 1003
Loc: Suffolk, England
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The Dirk software sounds a lot like TuneLabPro; even the graphics are similar. When you look behind the screens I think you will find they differ. Dirk's tuner works as PianistinJapan says whereas the TuneLab Pro 4.0 manual describes inharmonicity curves and selecting 6:3 or 4:2 etc. during a tuning. You can also use Dirk's tuner to assess the tuning of a piano. Play all the notes, compute the optimum, compare actual to optimum. This may be of more interest to owners than technicians.
Edited by Withindale (03/06/13 04:52 AM) Edit Reason: Added assessment
_________________________
Ian Russell Schiedmayer & Soehne, 1925 Model 14, 55" upright Ibach, 1922 49" upright (project piano)
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#2044571 - 03/07/13 03:47 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: hoola]
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Full Member
Registered: 07/07/08
Posts: 140
Loc: LA, USA
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I had my piano tuned yesterday.
On the keys with 3 strings, I saw that tuner only used machine to tune the first string (the left one), then he used his ear to tune the middle and the right string using the left string as reference.
I asked him why he did not use machine to tune all 3 strings of the same key. He said that it's better to do 1st with machine, 2 others with ears. I don't fully understand his explanations (he's from Europe and has accents, and English is not my mother language)
Is his way is a good one?
Thanks.
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#2044594 - 03/07/13 04:04 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: hoola]
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7000 Post Club Member
Registered: 03/25/06
Posts: 7092
Loc: Georgia, USA
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I had my piano tuned yesterday.
On the keys with 3 strings, I saw that tuner only used machine to tune the first string (the left one), then he used his ear to tune the middle and the right string using the left string as reference.
I asked him why he did not use machine to tune all 3 strings of the same key. He said that it's better to do 1st with machine, 2 others with ears. I don't fully understand his explanations (he's from Europe and has accents, and English is not my mother language)
Is his way is a good one?
Thanks. No, it must not be a good technique... that is how I do it.  Rick
_________________________
Piano enthusiast and amateur musician: "Treat others the way you would like to be treated". Yamaha C7. YouTube Channel
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#2044622 - 03/07/13 04:22 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: Rickster]
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Full Member
Registered: 07/07/08
Posts: 140
Loc: LA, USA
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I appreciate your sense of humour :), but I appreciate more if I can have more explanations, because it seems that it will be out-of-tune if he tuned all 3 strings of the same key with machine.
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#2044641 - 03/07/13 04:57 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: hoola]
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2000 Post Club Member
Registered: 05/15/12
Posts: 2337
Loc: Rochester MN
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hoola,
What the tuner did was a very good technique and used by lots of tuners. The machine is used to set the pitch, but the ear is more accurate for matching. There is much that a tuner listens to other than just the basic pitch. It takes a long time to develop that level of hearing.
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Marty in Minnesota
It's much easier to bash a Steinway than it is to play one.
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#2044651 - 03/07/13 05:08 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: hoola]
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1000 Post Club Member
Registered: 02/09/11
Posts: 1003
Loc: Suffolk, England
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_________________________
Ian Russell Schiedmayer & Soehne, 1925 Model 14, 55" upright Ibach, 1922 49" upright (project piano)
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#2044660 - 03/07/13 05:25 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: Withindale]
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Full Member
Registered: 02/20/13
Posts: 304
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The first post in the above thread speaks about string coupling and the possibility of making adjustments to the temperament when tuning the 2nd/3rd string(s) of a unison. It is interesting to note that two very low notes on a pipe organ separated by a semitone, when played simultaneously, will often phase sync into a single pitch. It appears to be random, however, which pitch will result. The synced pitch will be either the lower or the upper note, not an intermediate pitch. Does this random pitch shift in string coupling occur in piano unisons. If so, how can one be sure that the temperament adjustment being made will be reproducible?
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#2044666 - 03/07/13 05:31 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: Withindale]
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Full Member
Registered: 07/07/08
Posts: 140
Loc: LA, USA
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Thank you for the intimidating thread, it's like La Mecca of unison, and makes me sweat  . Note: However, my thank you is sincere.
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#2044714 - 03/07/13 07:00 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: Withindale]
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Full Member
Registered: 02/20/13
Posts: 304
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The Dirk software sounds a lot like TuneLabPro; even the graphics are similar. When you look behind the screens I think you will find they differ. Dirk's tuner works as PianistinJapan says whereas the TuneLab Pro 4.0 manual describes inharmonicity curves and selecting 6:3 or 4:2 etc. during a tuning. You can also use Dirk's tuner to assess the tuning of a piano. Play all the notes, compute the optimum, compare actual to optimum. This may be of more interest to owners than technicians. I use Dirk's Piano Tuner. I am a pianist, not a technician. I only tune one piano. the software is truly amazing. I would highly recommend it for private use. You still need to learn how to set pins and tune unisons, but the calculated stretch is amazingly beautiful.
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#2044721 - 03/07/13 07:14 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: Minnesota Marty]
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1000 Post Club Member
Registered: 07/21/12
Posts: 1065
Loc: England.
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If a tuner creates flawless unisons, the moment he walks out of te door, is the moment they deteriorate. Not nice, but acceptable I guess.
As one who has tuned his own piano (Just one, might I add0 It is fun. Yes! You can achieve flawless unisons. Yes! You can achieve flawless octaves, beat perfect. And the top notes? OMG!! Stretch tuning. I did that. The piano sounded Good, to me and `er, who played Chopin (I was stuck on Beethoven (easy play)). . . . Until I played it! . . .but it was worth it. Wonderful memories of 30 years ago . . .
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I rather like being pushed, filed, stamped, indexed, briefed, debriefed,or numbered
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#2044724 - 03/07/13 07:30 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: peterws]
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Full Member
Registered: 10/15/07
Posts: 135
Loc: Forte Farm, Lexington, KY
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[quote=peterws]If a tuner creates flawless unisons, the moment he walks out of te door, is the moment they deteriorate. Not nice, but acceptable I guess.
That is the point of stabilizing the pin. The tuning won't move as soon as the tuner walks out the door.
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Sally Phillips Piano Technician One can always find something to improve. 2 Steinway Os, Steinway B & C, C. Bechstein A Phillips Piano Tech
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#2044819 - 03/07/13 10:25 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: hoola]
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Full Member
Registered: 12/09/12
Posts: 463
Loc: Seattle, WA USA
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I have seen situations in several markets where a Tech with a prestigious account does not provide the same level of service to customers of lesser musical professional status. Say for instance they service pianos for the resident professional orchestra part time and gain private clients who expect them to provide artist level services for them. For these clients they do a lower standard work and charge a premium price-then if the client complains they claim the same standard was applied to their piano that the touring pro's get-and the pro's are happy!
Conversely I have seen techs who haven't had a chance to have a top position who consistently turn out well serviced, voiced and stably tuned pianos for the "average" user.
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In a seemingly infinite universe-infinite human creativity is-seemingly possible
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#2044820 - 03/07/13 10:27 PM
Re: What differences between top-notch tuner and average tuner?`
[Re: S. Phillips]
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500 Post Club Member
Registered: 05/03/03
Posts: 674
Loc: Tennessee
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[quote=peterws]If a tuner creates flawless unisons, the moment he walks out of te door, is the moment they deteriorate. Not nice, but acceptable I guess.
That is the point of stabilizing the pin. The tuning won't move as soon as the tuner walks out the door. Yeah, what she said. There is a point in the unison where the differences of the three strings is small enough so that the resulting note doesn't "move" which is often the only goal that circumstances warrant. There is often another point where the note blooms, signaling some mysterious alignment, that, though fragile, beckons with ineffable musical qualities. It is more than just a quiet unison, it is synergy made manifest. Obviously, a pair of strings' behavior can be easily plotted, they approach unison and then depart and there is only one point of maximum agreement. This isn't the case with three strings, which offer the possibility of phases of phases. The three relate to one another in a wide variety of ways, leaving me to wonder if perhaps there is room for a fractal perspective on what the simple combinations of three frequencies is capable of producing. By now, my best unisons come from a mindless approach. I don't think about the note, I don't think about my car, I don't think about getting old or needing a shoelace, or anything else. I just try to follow David Anderson's guidance to accept that I am a good tuner, and if I get totally in the moment with a piano, I will get a good tuning. So, I get a cleaner, more consistent result if I stop thinking about what I am hearing and instead, pay attention to what it feels like. Regards,
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