|
Welcome to the Piano World Piano Forums Over 3 million posts about pianos, digital pianos, and all types of keyboard instruments. Over 100,000 members from around the world.
Join the World's Largest Community of Piano Lovers
(it's free)
It's Fun to Play the Piano ... Please Pass It On!
|
|
64 members (BWV846, Animisha, benkeys, Anglagard44, brdwyguy, amc252, Bellyman, 15 invisible),
2,289
guests, and
406
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
Joined: Apr 2009
Posts: 1,654
1000 Post Club Member
|
OP
1000 Post Club Member
Joined: Apr 2009
Posts: 1,654 |
How do you handle your waiting list/wait list? Some questions:
1. As a teacher, when you contact someone on your wait list to notify them about an opening, do you give them 24 hours to get back to you, or 12, or..."I have to know right now if you want the lesson time"....? if you are leaving a voice mail message, or emailing.
2. Teachers, do you stay in contact with folks on your wait lists? example: you call them every couple of months to say "no openings yet, do you still want to be on my wait list", that sort of thing?
students/families: what do you think is a good procedure?
Thanks.
Last edited by Barb860; 03/12/13 09:50 PM.
Piano Teacher
|
|
|
|
Joined: Jan 2012
Posts: 2,436
2000 Post Club Member
|
2000 Post Club Member
Joined: Jan 2012
Posts: 2,436 |
I think you need to give people a couple of days to get back to you, and ideally you would let them know the situation a couple weeks or more ahead of time, when you first learn a student is leaving your studio and freeing up a slot. . Students don't normally leave a piano studio from one day to the next - especially if you have a withdrawal policy - so there should be some time for you to manoeuver.
But this is an enviable problem, Barb!
|
|
|
|
Joined: May 2011
Posts: 1,090
1000 Post Club Member
|
1000 Post Club Member
Joined: May 2011
Posts: 1,090 |
1. I think I would email all the people in waiting list at once and first come first serve. Whoever get back to me first get the slot.
2. I only including them into my monthly newsletter so that they know what is going on in my studio. No, I do not send another email to say that hey, I still not having opening.
|
|
|
|
Joined: May 2007
Posts: 6,305
6000 Post Club Member
|
6000 Post Club Member
Joined: May 2007
Posts: 6,305 |
1. I think I would email all the people in waiting list at once and first come first serve. Whoever get back to me first get the slot. I wouldn't call that a "waiting list" you have, then. I'd call it a waiting group, as no-one has priority. I don't know about you, but in my ordinary life there are times when I'm unable to answer an email straight away, and it's not because of any lack of interest. If I was on top of a waiting list I'd find it a bit unfair if someone else got the spot simply because I was working when the email came in, and couldn't answer for a couple of hours.
Du holde Kunst...
|
|
|
|
Joined: Oct 2008
Posts: 5,218
5000 Post Club Member
|
5000 Post Club Member
Joined: Oct 2008
Posts: 5,218 |
It's a good tool, anyway, to get them on board with the idea, in your studio policy, of giving proper notice. It helps an orderly and seemly transfer process for all parties. With a 30-day-notice, there should be adequate time for notifications, replies, interviews, and scheduling the new students.
Frankly, I'm not so sure about using the Filene's Basement Wedding Dress Sale method for filling studio vacancies. And even there, teams plan ahead. I would hate to see that place the night when the doors close after the event. Is that the kind of studio you want?
"...2. Teachers, do you stay in contact with folks on your wait lists? example: you call them every couple of months to say "no openings yet, do you still want to be on my wait list", that sort of thing?..."
I would think a note, sent out quarterly with the statements, thanking them for their interest in your studio and asking them to let you know if they still wish to be on the list, or are now studying elsewhere. That is civil, and a reminder that you haven't forgotten about them. You could even invite them to recitals.
Clef
|
|
|
|
Joined: Dec 2011
Posts: 450
Full Member
|
Full Member
Joined: Dec 2011
Posts: 450 |
Do set a limit on how long you're willing to hold a spot for them. I would call one at a time; if the first one doesn't want it, I'll move onto the next name.
A newsletter would be a good idea (esp if they check their emails often). Don't be too frank about it and say "Sorry, no opening for you yet", but thank them for their patience, etc.
Sometimes they've found another teacher already, so do give them a deadline to get back to you.
|
|
|
|
Joined: Apr 2009
Posts: 1,654
1000 Post Club Member
|
OP
1000 Post Club Member
Joined: Apr 2009
Posts: 1,654 |
Yes, setting a time limit to commit about an opening is necessary and that's what I would like suggestions on. As I call folks on the wait list, they say things like, "Judy has basketball at that time, let me see if it can be changed and get back to you, but this program doesn't end for another 2 months...." that sort of thing.
Last edited by Barb860; 03/15/13 01:52 PM.
Piano Teacher
|
|
|
|
Joined: Aug 2005
Posts: 18,356
Yikes! 10000 Post Club Member
|
Yikes! 10000 Post Club Member
Joined: Aug 2005
Posts: 18,356 |
Three days sounds reasonable to me (but I would suggest trying to contact the family multiple ways-- email, phone message, etc.). One day or 12 hours does not seem fair.
|
|
|
Forums43
Topics223,403
Posts3,349,419
Members111,636
|
Most Online15,252 Mar 21st, 2010
|
|
|
|
|
|