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#2064844 - 04/15/13 08:10 AM Help: b and c keys on Yamaha Arius digital piano cancel out
fjg Offline
Junior Member

Registered: 04/13/13
Posts: 2
We purchased a Yamaha Arius YDP-140 in 2010. In the last two weeks the adjacent B and C keys have begun to cancel each other out when playing one or the other in rapid successsion (trill) - or - when holding one key down, it causes the other not to sound at all. This problem occurs in all sets of b and C in all octaves.

Also, the piano is in excellent condition. I opened the top and found very little dust and saw no broken keys or other obvious problems. It is played approximately 1 to 1.5 hrs per day for 4 or 5 days per week for classical training only. And the piano is positioned securely in a living room away from foot traffic, away from radiators or vents, and receives no physical abuse or wear and tear otherwise.

I'd like to know if this is a typical problem or learn of any solutions for identifying or solving a frustrating issue for so new an instrument.

Thanks for your input.

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#2064846 - 04/15/13 08:15 AM Re: Help: b and c keys on Yamaha Arius digital piano cancel out [Re: fjg]
findingnemo2010 Offline
1000 Post Club Member

Registered: 12/17/09
Posts: 1588
I have had the 141 for about a year now and haven't had any problems. Call Yamaha consumer support maybe?
_________________________
music to me is kind of like putting together pieces of a puzzle
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#2064973 - 04/15/13 12:57 PM Re: Help: b and c keys on Yamaha Arius digital piano cancel out [Re: fjg]
Derulux Offline
5000 Post Club Member

Registered: 06/06/05
Posts: 5446
Loc: Philadelphia
This is an electric keyboard, right? Since you checked out all the physical parts, I would guess it is a computer problem--something in the circuitry is no longer functioning properly.

If customer service can't help you, and the warranty's up, it might be time for a new one.
_________________________
Every day we are afforded a new chance. The problem with life is not that you run out of chances. In the end, what you run out of are days.

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#2065125 - 04/15/13 06:42 PM Re: Help: b and c keys on Yamaha Arius digital piano cancel out [Re: fjg]
spanishbuddha Offline
2000 Post Club Member

Registered: 11/08/09
Posts: 2618
Loc: UK
Sounds like a problem with the keyboard scan circuit. You could check connectors between the keys and circuit boards, but likely not a DIY job. Call Yamaha support.

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#2065168 - 04/15/13 08:35 PM Re: Help: b and c keys on Yamaha Arius digital piano cancel out [Re: fjg]
Scott Hamlin Offline
500 Post Club Member

Registered: 08/11/12
Posts: 663
I reponded in the digial forum as well, but
what the heck...

Could be a bad or dirty contact strip
beneath the keys. Dr. time....
_________________________
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