Welcome to the Piano World Piano Forums
Over 2 million posts about pianos, digital pianos, and all types of keyboard instruments
Join the World's Largest Community of Piano Lovers (it's free)
It's Fun to Play the Piano ... Please Pass It On!

Gifts and supplies for the musician

SEARCH
the Forums & Piano World

Trying Something New with Search
(ad)
Pearl River
Pearl River Pianos
(ad) Pianoteq
(ad) Lindeblad Piano
Lindeblad Piano Restoration
(ad) P B Guide
Acoustic & Digital Piano Guide
Who's Online
79 registered (AndrewJCW, Anne'sson, 36251, accordeur, 25 invisible), 1378 Guests and 12 Spiders online.
Key: Admin, Global Mod, Mod
(ad) Estonia Piano
Estonia Pianos
Quick Links to Useful Piano & Music Resources
Our Classified Ads
Find Piano Professionals-

*Piano Dealers - Piano Stores
*Piano Tuners
*Piano Teachers
*Piano Movers
*Piano Restorations
*Piano Manufacturers
*Organs

Quick Links:
*Advertise On Piano World
*Free Piano Newsletter
*Online Piano Recitals
*Piano Recitals Index
*Piano & Music Accessories
*Live Piano Venues
*Music School Listings
* Buying a Piano
*Buying A Acoustic Piano
*Buying a Digital Piano
*Pianos for Sale
*Sell Your Piano
*How Old is My Piano?
*Piano Books
*Piano Art, Pictures, & Posters
*Directory/Site Map
*Contest
*Links
*Virtual Piano
*Music Word Search
*Piano Screen Saver
*Piano Videos
*Virtual Piano Chords
Topic Options
#2072304 - 04/27/13 05:26 PM How to Charge for Cancellation-full price or half price?
P.M. Offline
Full Member

Registered: 11/27/11
Posts: 21
Not sure what to do on this one, just had a student cancel because they forgot to cancel and were outside playing, etc. I told them I would charge, did not say how much yet. Do I charge half or all of the lesson?

Top
(ad)
Piano & Music Accessories
piano accessories music gifts tuning and moving equipment
#2072307 - 04/27/13 05:31 PM Re: How to Charge for Cancellation-full price or half price? [Re: P.M.]
Polyphonist Offline
8000 Post Club Member

Registered: 03/03/13
Posts: 8841
Loc: New York City
Full price.
_________________________
Regards,

Polyphonist

Top
#2072324 - 04/27/13 06:08 PM Re: How to Charge for Cancellation-full price or half price? [Re: P.M.]
pianopaws Offline
Full Member

Registered: 03/18/13
Posts: 71
Loc: North Carolina, USA
Do you have a studio policy sheet that addresses issues such as this? If not, it might be a good idea.
_________________________
M.M., Piano performance and pedagogy
Member, MTNA and NCMTA

Top
#2072362 - 04/27/13 07:00 PM Re: How to Charge for Cancellation-full price or half price? [Re: P.M.]
Minniemay Offline
1000 Post Club Member

Registered: 06/07/09
Posts: 1702
Loc: CA
Full price. Not your fault they forgot.
_________________________
B.A., Piano, Piano Pegagogy, Music Ed.
M.M., Piano

Top
#2072400 - 04/27/13 08:12 PM Re: How to Charge for Cancellation-full price or half price? [Re: P.M.]
Bluoh Offline
Full Member

Registered: 12/20/11
Posts: 421
Loc: Canada
To prevent this from happening again in the future, a studio policy sheet would be useful. (I think most teachers here would suggest full price.)

Personally, I think it depends on the student/parent; if it's their first time missing their lesson, and they've been with me for a long time, then sometimes I let it slide and just charge less. I do have a studio policy written out but there are exceptions to everything in my book (although I make sure that very few people know about the exceptions).

Top
#2072401 - 04/27/13 08:14 PM Re: How to Charge for Cancellation-full price or half price? [Re: Minniemay]
Barb860 Offline
1000 Post Club Member

Registered: 04/11/09
Posts: 1649
Loc: northern California
Originally Posted By: Minniemay
Full price. Not your fault they forgot.


Absolutely! Recently I had a parent of two students call me 2 hours after lessons her kids were scheduled for. They forgot to come to the lessons. Mom asked if I would "credit her for the no-shows". No.
_________________________
Piano Teacher

Top
#2072470 - 04/27/13 10:24 PM Re: How to Charge for Cancellation-full price or half price? [Re: P.M.]
Morodiene Online   content
Yikes! 10000 Post Club Member

Registered: 04/06/07
Posts: 13749
Loc: Boynton Beach, FL
If this is the first time, you may have a serious talk with them and state that your policy is to charge them for no-shows. However, you can let it slide, but in the future you will have to charge them for the time you were there ready to teach.

If this is not the first time, then charge them for the full lesson.
_________________________
private piano/voice teacher FT



Top
#2072524 - 04/27/13 11:44 PM Re: How to Charge for Cancellation-full price or half price? [Re: P.M.]
Peter K. Mose Offline
1000 Post Club Member

Registered: 01/06/12
Posts: 1805
Loc: Toronto, Ontario
"They forgot to cancel and were outside playing" suggests other problems you will have to consider, either now or in the bigger picture of your teaching studio. It suggests you are dealing with students who are not committed to learning the piano, don't take you seriously, and feel they can miss lessons at the drop of a hat.

You can charge half for a missed lesson, you can charge two-thirds, you can charge full fare, you can charge double or triple. You can do whatever you wish. Most of us charge full fare, but if you have no explicit studio policy in place to back you up, you might lose a student over this.

You could simply offer to make up the lesson, if you want to be a nice guy this first time.

Top
#2074452 - 04/30/13 06:57 PM Re: How to Charge for Cancellation-full price or half price? [Re: P.M.]
Bluoh Offline
Full Member

Registered: 12/20/11
Posts: 421
Loc: Canada
Exactly, you have to consider that you might lose a student over this if you don't have a written policy to back you up.

Top
#2074463 - 04/30/13 07:20 PM Re: How to Charge for Cancellation-full price or half price? [Re: P.M.]
Stanny Offline
1000 Post Club Member

Registered: 11/08/06
Posts: 1461
With a policy, you should consider collecting for the month up front, then if they no-show, you have already been paid. For some reason, it's harder for people to pay for the missed lesson after the fact.
_________________________
~Stanny~

Independent Music Teacher
Certified Piano Teacher, American College of Musicians
Member: MTNA, NGPT, ASMTA, NAMTA

Top
#2074489 - 04/30/13 08:16 PM Re: How to Charge for Cancellation-full price or half price? [Re: Stanny]
Bluoh Offline
Full Member

Registered: 12/20/11
Posts: 421
Loc: Canada
Originally Posted By: Stanny
With a policy, you should consider collecting for the month up front, then if they no-show, you have already been paid. For some reason, it's harder for people to pay for the missed lesson after the fact.

It's probably because they know that they're paying full price for a lesson they didn't take. If it's in the policy then it's justified, but it's still hard because we're hard-wired to think that we get something in return when we pay for something. It gets to be like a fine, which none of us like paying for anyways.

Top
#2074600 - 04/30/13 11:30 PM Re: How to Charge for Cancellation-full price or half price? [Re: Bluoh]
AaronD Offline
Junior Member

Registered: 04/28/13
Posts: 10
Loc: New Jersey
Up front monthly is a good way to do it if you're pretty solid on a make-up policy or just have none at all. My problem is that some parents always push for make-ups when they miss, and too often, I'm too nice frown. I fit them in when I can, but inevitably, can't fit them all in, then parents end up thinking I owe them or like Bluoh said, I'm fining them...I need to be more strict/clear with that.
_________________________
BM Piano/Church music ministries
Piano Teacher

Top

Moderator:  Ken Knapp 
What's Hot!!
Mason & Hamlin Piano Factory Tour - July 14, 2016!
Be sure to sign up now!
--------------------
Posting Pictures on the Forums
-------------------
Forums Rules & Help
-------------------
ADVERTISE
on Piano World

-------------------
Piano Classified Ads
Piano Acc. & Gift Items in
Piano World's Online Store
In PianoSupplies.com ,(a division of Piano World) our online store for piano and music gifts and accessories, party goods, tuning equipment, piano moving equipment, benches, lamps Caster Cups and more.


Free Shipping on Jansen Artist Piano Benches
(ad)
Pianist Magazine
Pianist Magazine - Helping you become a better player
(125ad) Dampp Chaser
Dampp Chaser Piano Life Saver
(ads)
PD - WNG - MH
Mason & Hamlin Piano Factory Tours
New Topics - Multiple Forums
Science of touch
by Weiyan
06/30/16 08:31 PM
What are the definitions of 'double" and "triple" octaves?
by Chris Leslie
06/30/16 05:50 PM
Yamaha NU1 vs Mason & Hamlin actions
by ivorytux
06/30/16 05:16 PM
Name of song
by Tango
06/30/16 04:36 PM
Can This Be Done?
by newbert
06/30/16 04:02 PM
Forum Stats
84,158 Registered Members
44 Forums
173,670 Topics
2,537,678 Posts

Most users ever online: 15,252 @ 03/21/10 11:39 PM
Sheet Music Plus (125)
Sheet Music Plus Featured Sale

Visit our online store for gifts for music lovers

 
Help keep the forums up and running with a donation, any amount is appreciated!
Or by becoming a Subscribing member! Thank-you.
Donate   Subscribe
 
Our Piano Related Classified Ads
|
Dealers | Tuners | Lessons | Movers | Restorations | Pianos For Sale | Sell Your Piano |

Advertise on Piano World
| Subscribe | Piano World | PianoSupplies.com | Advertise on Piano World | Donate | Link to Us | Classifieds |
| |Contact | Privacy | Legal | About Us | Site Map | Free Newsletter | Press Room |


copyright 1997 - 2016 Piano World ® all rights reserved
No part of this site may be reproduced without prior written permission