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#2092023 - 05/30/13 10:17 AM Kawai K-6 piano has "gee gee" sound on some of the keys
hkginger Offline
Full Member

Registered: 08/15/11
Posts: 44
The Kawai K-6 was purchased brand new on December last year in New Jersey. We have been hearing more echo sound since March. We have it tuned 3 weeks ago. Now the past few days, some of the keys have "gee gee" sound when pressed down. Not all the keys, some of them. One G note is very obvious. Anyone has any idea with this? It happens that this few days are humid. Company said they will send a tech out.

Any feedback is appreciated.
Barbara

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#2092030 - 05/30/13 10:28 AM Re: Kawai K-6 piano has "gee gee" sound on some of the keys [Re: hkginger]
Zeno Wood Offline
500 Post Club Member

Registered: 11/20/07
Posts: 504
Loc: Brooklyn, NY
Is there an "eff eff" sound when you play F?
_________________________
Zeno Wood, Piano Technician
Brooklyn College

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#2092042 - 05/30/13 10:44 AM Re: Kawai K-6 piano has "gee gee" sound on some of the keys [Re: Zeno Wood]
hkginger Offline
Full Member

Registered: 08/15/11
Posts: 44
Sound more like 'tee'. She said F at the lower octave and the one G also has the sound of "tee". Not eff eff.

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#2092044 - 05/30/13 10:47 AM Re: Kawai K-6 piano has "gee gee" sound on some of the keys [Re: hkginger]
Zeno Wood Offline
500 Post Club Member

Registered: 11/20/07
Posts: 504
Loc: Brooklyn, NY
Maybe like a metallic click? The company technician should be able to figure it out. Good luck.
_________________________
Zeno Wood, Piano Technician
Brooklyn College

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#2092048 - 05/30/13 10:51 AM Re: Kawai K-6 piano has "gee gee" sound on some of the keys [Re: Zeno Wood]
hkginger Offline
Full Member

Registered: 08/15/11
Posts: 44
thanks.

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#2092076 - 05/30/13 11:28 AM Re: Kawai K-6 piano has "gee gee" sound on some of the keys [Re: hkginger]
EGH6 Offline
Junior Member

Registered: 10/28/04
Posts: 3
Loc: Montreal - Canada
stop scaring me, im waiting for my brand new K-6 to arrive :P

hopefully it turns out well hehehe

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#2092080 - 05/30/13 11:34 AM Re: Kawai K-6 piano has "gee gee" sound on some of the keys [Re: hkginger]
BDB Online   content
Yikes! 10000 Post Club Member

Registered: 06/07/03
Posts: 24318
Loc: Oakland
Maybe the piano is telling you to play the horses!

Is the sound coming from the action, rather than the strings? If so, it is probably something that just requires minor lubrication.
_________________________
Semipro Tech

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#2092166 - 05/30/13 01:26 PM Re: Kawai K-6 piano has "gee gee" sound on some of the keys [Re: BDB]
hkginger Offline
Full Member

Registered: 08/15/11
Posts: 44
My daughter said it is more like BUZZ sound on that one G note!!! We start hearing this only since few days ago. I hope it is coming out from action. The store is sending out just the tuner to see if it can be fixed next Tue instead of a very high qualified technician as the first step. Can humidity be the reason? NJ is raining more this past one week.

One more thing, we notice our wood floor where the piano sit on is not completely flat. As the result, one caster is NOT firmly touched the floor while the other three casters are. Will that cause issue too?

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#2092169 - 05/30/13 01:27 PM Re: Kawai K-6 piano has "gee gee" sound on some of the keys [Re: hkginger]
Jean Claude Offline
500 Post Club Member

Registered: 09/18/11
Posts: 640
Loc: France
Please be very careful when you play the F as if it should play 'ff' or even 'fff' you may get a headache or even hearing loss.


Edited by Jean Claude (05/30/13 01:28 PM)

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#2092170 - 05/30/13 01:27 PM Re: Kawai K-6 piano has "gee gee" sound on some of the keys [Re: EGH6]
hkginger Offline
Full Member

Registered: 08/15/11
Posts: 44
EGH6, Kawai K-6 is a great piano, I am sure you will love it. I suspect my house environment (temp, humidity) is affecting the piano a bit the first year:-(

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#2092196 - 05/30/13 02:04 PM Re: Kawai K-6 piano has "gee gee" sound on some of the keys [Re: hkginger]
Zeno Wood Offline
500 Post Club Member

Registered: 11/20/07
Posts: 504
Loc: Brooklyn, NY
If one caster is not touching the floor, it's possible that there could be a sympathetic vibration coming from the wheel. Try putting a shim under the wheel, like a folded business card or something.
_________________________
Zeno Wood, Piano Technician
Brooklyn College

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#2092295 - 05/30/13 04:45 PM Re: Kawai K-6 piano has "gee gee" sound on some of the keys [Re: Zeno Wood]
hkginger Offline
Full Member

Registered: 08/15/11
Posts: 44
Thank you so much. I will do that.

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#2092340 - 05/30/13 05:46 PM Re: Kawai K-6 piano has "gee gee" sound on some of the keys [Re: Zeno Wood]
hkginger Offline
Full Member

Registered: 08/15/11
Posts: 44
Zeno Wood, I did as you told. The F note closer to the caster (at the lower octave) no longer has a hiss/buzz sound. But the G note at one octave higher than the middle C still has the hiss/buzz sound.
Should I remove the hardware and paintings on the wall where the piano is close to?
Thanks.

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#2092391 - 05/30/13 07:55 PM Re: Kawai K-6 piano has "gee gee" sound on some of the keys [Re: hkginger]
Zeno Wood Offline
500 Post Club Member

Registered: 11/20/07
Posts: 504
Loc: Brooklyn, NY
That's great!

It all depends on whether or not it's a sympathetic vibration coming from somewhere outside of the piano. If that's the case, then have someone play the note over and over while you try to find whatever it is in the room that's buzzing.

If it's coming from something INside the piano, then you'll have to wait for the technician.
_________________________
Zeno Wood, Piano Technician
Brooklyn College

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#2092443 - 05/30/13 08:46 PM Re: Kawai K-6 piano has "gee gee" sound on some of the keys [Re: hkginger]
Dave B Offline
2000 Post Club Member

Registered: 08/01/11
Posts: 2571
Loc: Philadelphia area
They usually charge extra for that feature.

Call your dealer; A little squirt of lubricant will probably take care of it.

(Never mind. I see you already called your dealer.)
_________________________
"Imagine it in all its primatic colorings, its counterpart in our souls - our souls that are great pianos whose strings, of honey and of steel, the divisions of the rainbow set twanging, loosing on the air great novels of adventure!" - William Carlos Williams

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