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#2188386 - 11/26/13 12:28 AM My Kawai CA95 has arrived!
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Took delivery of my new CA95 yesterday. Played a good 5 hours on it.

My impressions on it (compared to ES7):

1. The CA95's key action is quite close to the Kawai's GM12 baby grand that I've tried. A bit more force is needed to push a key down initially, then there's very little resistance from there on. Compared to CA95, ES7's key action has a rather linear resistance all the way down - there's no initial resistance that you need to overcome. The depth of the keys in CA95 also feels perfect; I now find ES7's key stroke to be a bit too shallow.

2. Playing trills on the CA95 is a breeze. The key action feels buttery-smooth when my fingers race through the keys. Playing repeated notes also feels good. I've work harder on a ES7. I now understand why some folks say they feel like they are cheating when playing on the CA95. But I can't understand why some people say the CA95 keys are sluggish; while they are not "push-your-fingers-back" fast, they are definitely "follow-your-fingers-back" fast.

3. The sound generated from the CA95 is very immersive; I felt myself being enveloped in the music. It really comes alive when you play with conviction (I believe the soundboard plays a big part). There's no comparison for ES7 in this aspect. If the CA95's sound is a 10, then ES7's is a 5.

4. The dynamic range is very wide on the CA95. I can control the dynamics much better on it than I can in ES7.

5. I'm in love with the Studio Grand sample in CA95; the entire experience (e.g. sound, key action) makes me feel like I'm playing on a good acoustic upright.

6. I do wish the pedals on the CA95 are a bit further back though.

Sadly, one of the keys on my new CA95 has a clicking sound. It should probably be fixed next week. Besides that, everything is in order.
_________________________
Kawai CA95, ES7.

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#2188391 - 11/26/13 12:36 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
StarvingLion Offline
Full Member

Registered: 06/30/13
Posts: 226
Yeah but does it sound good with the volume set to low with the onboard speaker system? If you have to play it with the sound cranked up then what good is it if most people buy digitals because they can't disturb the neighbors.


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#2188423 - 11/26/13 01:56 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
carey Offline
6000 Post Club Member

Registered: 05/13/05
Posts: 6225
Loc: Phoenix, Arizona
Originally Posted By: iceporky

1. ..... Compared to CA95, ES7's key action has a rather linear resistance all the way down - there's no initial resistance that you need to overcome. The depth of the keys in CA95 also feels perfect; I now find ES7's key stroke to be a bit too shallow.

3. If the CA95's sound is a 10, then ES7's is a 5.


4. The dynamic range is very wide on the CA95. I can control the dynamics much better on it than I can in ES7.


I had the opportunity to play both instruments recently, and concur with your impressions. I found the E7 to be disappointing for the reasons stated above.
_________________________
YouTube channel - http://www.youtube.com/user/pianophilo

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#2188434 - 11/26/13 02:37 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
Kawai James Online   content
8000 Post Club Member

Registered: 09/06/07
Posts: 8891
Loc: Hamamatsu, Japan
Congrats iceporky! Thank you for posting your comments, too.

I wonder which finish you opted for?
It's a shame the CA95 is not available in white!

Cheers,
James
x
_________________________
Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.

"Richard, none of us could forget you have a CLP-990." - EssBrace, 2014

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#2188438 - 11/26/13 03:25 AM Re: My Kawai CA95 has arrived! [Re: Kawai James]
JFP Offline
1000 Post Club Member

Registered: 07/19/10
Posts: 1336
Loc: The Netherlands
Originally Posted By: Kawai James
Congrats iceporky! Thank you for posting your comments, too.

I wonder which finish you opted for?
It's a shame the CA95 is not available in white!

Cheers,
James
x


Is that a hidden hint about coming new color schemes or just a loose shot ? Anyway the current rosewood is a very classy color on all CA's - can't go wrong with that. Congrats on the CA, keys are indeed better than the ES once you're able to compare them. On its own the ES is also quite enjoyable though. Simply in another league.

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#2188441 - 11/26/13 03:36 AM Re: My Kawai CA95 has arrived! [Re: JFP]
Kawai James Online   content
8000 Post Club Member

Registered: 09/06/07
Posts: 8891
Loc: Hamamatsu, Japan
Originally Posted By: JFP
Is that a hidden hint about coming new color schemes or just a loose shot ?


Neither really. I know that iceporky's studio is white, that's all.

Now, a white polish CS10...well, that would be really special! wink

Cheers,
James
x
_________________________
Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.

"Richard, none of us could forget you have a CLP-990." - EssBrace, 2014

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#2188454 - 11/26/13 04:28 AM Re: My Kawai CA95 has arrived! [Re: Kawai James]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: Kawai James

I wonder which finish you opted for?


Thanks, James!

I opted for the Satin Black, but I wish the CA95 comes in the body of a Kawai CS7. The CS7 looks so slick. smile
_________________________
Kawai CA95, ES7.

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#2188458 - 11/26/13 04:51 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
Kawai James Online   content
8000 Post Club Member

Registered: 09/06/07
Posts: 8891
Loc: Hamamatsu, Japan
Yes, the CS7 is very sleek, however the CA95 in satin black is also an attractive DP. wink

May I recommend that you update your CA95 to the latest software, and download the latest owner's manual PDF from Kawai Japan site at the URL below:

http://www.kawai.co.jp/worldwide/

Kinds regards,
James
x
_________________________
Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.

"Richard, none of us could forget you have a CLP-990." - EssBrace, 2014

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#2188464 - 11/26/13 05:29 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
Clayman Offline
Full Member

Registered: 01/07/13
Posts: 300
Loc: Prague, Czech Rep.
Congratulations, iceporky. Sorry to hear one of the keys makes a clicking sound -- it's good to know it will be rectified soon. thumb
_________________________
-- Zbynek N.

Learning to play the piano since 06/2013 on a Kawai CA-95.

Music is what feelings sound like. ~ Author Unknown

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#2188469 - 11/26/13 06:28 AM Re: My Kawai CA95 has arrived! [Re: JFP]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: JFP

Congrats on the CA, keys are indeed better than the ES once you're able to compare them. On its own the ES is also quite enjoyable though. Simply in another league.


Thanks, JFP. And you're right. The ES7 is an awesome digital piano. It'll always be the first DP that I truly enjoy.
_________________________
Kawai CA95, ES7.

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#2188471 - 11/26/13 06:39 AM Re: My Kawai CA95 has arrived! [Re: Clayman]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: Clayman
Congratulations, iceporky. Sorry to hear one of the keys makes a clicking sound -- it's good to know it will be rectified soon. thumb


Thanks, Clayman.

For me, the clicky key is not a biggie. There are just too many things with the CA95 to be happy about. smile
_________________________
Kawai CA95, ES7.

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#2188574 - 11/26/13 10:35 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
TheodorN Offline
1000 Post Club Member

Registered: 07/16/10
Posts: 1183
Loc: Helsingborg, Sweden
Congratulatins on your CA95, iceporky. From what I hear in YouTube videos, the sound of the Kawai CA65 and CA95 is hard to beat.
_________________________
My YouTube channel:

http://www.youtube.com/user/thenorbass1

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#2188578 - 11/26/13 10:38 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
Enthusiast Offline
Full Member

Registered: 05/04/13
Posts: 222
Loc: UK
The slightly shallow key depth on the ES7 put me off just enough not to get it. Apart from that I really liked it.

The key action was really important to me and something I wanted to be really happy about if I was spending a lot of money.

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#2188591 - 11/26/13 11:01 AM Re: My Kawai CA95 has arrived! [Re: TheodorN]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: TheodorN
Congratulatins on your CA95, iceporky. From what I hear in YouTube videos, the sound of the Kawai CA65 and CA95 is hard to beat.


Thanks, TheodorN!

For me, the Studio Grand sample actually makes all the difference. Coupled with the soundboard, it gives me the priceless illusion that I'm playing an acoustic piano.
_________________________
Kawai CA95, ES7.

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#2188595 - 11/26/13 11:16 AM Re: My Kawai CA95 has arrived! [Re: Enthusiast]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: Enthusiast
The slightly shallow key depth on the ES7 put me off just enough not to get it. Apart from that I really liked it.

The key action was really important to me and something I wanted to be really happy about if I was spending a lot of money.


Frankly, the slightly shallow key depth of the ES7 doesn't really bother me before the CA95 arrives.

I think the key action on the ES7 is great, but it's quite different from the CA95's. If memory serves, the CA95's key action comes close to Kawai's acoustic pianos that I have tried.
_________________________
Kawai CA95, ES7.

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#2189294 - 11/27/13 04:32 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
Dutch Dhamma Online   content
Full Member

Registered: 10/06/12
Posts: 50
Loc: Netherlands
Originally Posted By: iceporky
Sadly, one of the keys on my new CA95 has a clicking sound. It should probably be fixed next week. Besides that, everything is in order.

Is that clicking sound caused by the key while playing is touching the key beside it? Is this maybe in general 'the weak point' of the wooden keys and keyboards? Let us know how they have fixed it, and hopefully solved this problem to your satisfaction. I wish you many years of fun with your new CA 95. Send some pictures...
Dhamma
_________________________
Learning to play piano on a Kawai CA 95-SB / Sennheiser HD 600

"Music in the soul can be heard by the universe".
Lao Tzu

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#2189549 - 11/28/13 09:05 AM Re: My Kawai CA95 has arrived! [Re: Dutch Dhamma]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: Dutch Dhamma

Is that clicking sound caused by the key while playing is touching the key beside it? Is this maybe in general 'the weak point' of the wooden keys and keyboards? Let us know how they have fixed it, and hopefully solved this problem to your satisfaction. I wish you many years of fun with your new CA 95. Send some pictures...
Dhamma


Thanks, Dhamma!

The clicky key is not caused by touching of neighbouring keys. I really hope whoever is coming over to fix it knows what he's doing. One of their technicians I talked to has no clue what a CA95 is!

As requested, the photos are below:





_________________________
Kawai CA95, ES7.

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#2189561 - 11/28/13 09:32 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
carey Offline
6000 Post Club Member

Registered: 05/13/05
Posts: 6225
Loc: Phoenix, Arizona
Originally Posted By: iceporky

The clicky key is not caused by touching of neighbouring keys. I really hope whoever is coming over to fix it knows what he's doing. One of their technicians I talked to has no clue what a CA95 is!


And I bet he'd probably never heard of the CA93 either !! That's a bit unsettling.

Quote:
As requested, the photos are below:


Looks exactly like my new Black CA65 - except, of course, for the modification at the rear of the instrument for the soundboard. Beautiful isn't it !!!!! Congratulations !!


Edited by carey (11/28/13 09:33 AM)
_________________________
YouTube channel - http://www.youtube.com/user/pianophilo

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#2189579 - 11/28/13 10:29 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
rnaple Offline

Silver Supporter until April 24 2014


Registered: 12/23/10
Posts: 1988
Loc: Rocky Mountains
Congratulations on the CA-95. That soundboard is something special. I also like that they made the wood thick enough. But not too much. Like the legs and ends of the keyboard. Classy but not a big piece of furniture. Am sure you're enjoying it.
Constructive suggestion... You should change that wall to grey. Maybe all of them. Did you have to wear sunglasses in there before? Some throw rugs in some shade of grey/black. I know, keep them out of the way of that chair racing around the floor. smile
_________________________
Ron
Your brain is a sponge. Keep it wet. Mary Gae George
The focus of your personal practice is discipline. Not numbers. Scott Sonnon

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#2189595 - 11/28/13 10:56 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
evamar Offline
500 Post Club Member

Registered: 12/02/12
Posts: 541
Loc: Spanish living in UK
... Now I see what Kawai James meant about a white CA95. It looks gorgeous, anyway. I hope they'll fix it to your full enjoyment.

Congratulations on your new baby!
_________________________
Serious since Dec 2013. March 2014, Kawai CA95!

Time you enjoy wasting was not wasted



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#2189596 - 11/28/13 11:00 AM Re: My Kawai CA95 has arrived! [Re: rnaple]
evamar Offline
500 Post Club Member

Registered: 12/02/12
Posts: 541
Loc: Spanish living in UK
Also too white for me, but as we say in Spain: "Para gustos, colores", meaning that there are infinite tastes, just as colours.

If he likes it white, white it is!
_________________________
Serious since Dec 2013. March 2014, Kawai CA95!

Time you enjoy wasting was not wasted



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#2189732 - 11/28/13 04:33 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
JFP Offline
1000 Post Club Member

Registered: 07/19/10
Posts: 1336
Loc: The Netherlands
Interesting chair ! Very sci-fi.

Now I get the white CA understatement of KJ. Anyway , the black looks good too. Congrats.

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#2189735 - 11/28/13 04:51 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
Dutch Dhamma Online   content
Full Member

Registered: 10/06/12
Posts: 50
Loc: Netherlands
Originally Posted By: iceporky
The clicky key is not caused by touching of neighbouring keys. I really hope whoever is coming over to fix it knows what he's doing. One of their technicians I talked to has no clue what a CA95 is!

Hello Iceporky,
If I where you I would ask for a certified Kawai Technician.
I remember the horrible story of PV88, he also got a Technician not knowing the CA 95 for adjustment of the keys. Maybe you will find it on this forum. I have also a CA 95 wich had clicking keys. But I was happy to be visited by a certified Kawai Technician from Germany, who did a great job. That reminds me that I still have to write sometime a positive article about their work. I received great Kawai service that time. So if you can get a Kawai Pro, all the better. Afterall it's a DP of €3000,-..... Good luck. Keep us informed.
Dhamma

P.S. nice pictures !
_________________________
Learning to play piano on a Kawai CA 95-SB / Sennheiser HD 600

"Music in the soul can be heard by the universe".
Lao Tzu

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#2189781 - 11/28/13 07:32 PM Re: My Kawai CA95 has arrived! [Re: Dutch Dhamma]
pv88 Offline
2000 Post Club Member

Registered: 08/31/10
Posts: 2610
Originally Posted By: Dutch Dhamma
If I were you I would ask for a certified Kawai Technician.
I remember the horrible story of PV88, he also got a Technician not knowing the CA95 for adjustment of the keys. Maybe you will find it on this forum.


Yes, it is true that a technician was sent from the local store where I bought the CA95 as he didn't appear to know what he was doing.

Here is the original thread, below:

Kawai CA95 - key regulation & adjustments

Conclusion to the story:

After the "regulation" above was finished the tech left me with a rattly and noisy sliding keyboard cover (which wasn't that way before he started the work) as it was not assembled back together correctly.

The other issue was my perceiving the piano sounds as "raspy" and far too metallic making for unpleasant tones. This was the deal breaker for me as I could no longer keep the piano and be happy with it.

I traded in the CA95 for a Clavinova CLP-480 which I now own. No problems with key spacing or the sounds.

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#2189783 - 11/28/13 07:39 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
Kawai James Online   content
8000 Post Club Member

Registered: 09/06/07
Posts: 8891
Loc: Hamamatsu, Japan
iceporky, great pictures - thanks for posting!

What happened to your P155, by the way?

Cheers,
James
x
_________________________
Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.

"Richard, none of us could forget you have a CLP-990." - EssBrace, 2014

Top
#2189785 - 11/28/13 07:40 PM Re: My Kawai CA95 has arrived! [Re: pv88]
Kawai James Online   content
8000 Post Club Member

Registered: 09/06/07
Posts: 8891
Loc: Hamamatsu, Japan
Originally Posted By: pv88
...


Right on cue!
_________________________
Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.

"Richard, none of us could forget you have a CLP-990." - EssBrace, 2014

Top
#2189800 - 11/28/13 08:10 PM Re: My Kawai CA95 has arrived! [Re: carey]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: carey

And I bet he'd probably never heard of the CA93 either !! That's a bit unsettling.

Looks exactly like my new Black CA65 - except, of course, for the modification at the rear of the instrument for the soundboard. Beautiful isn't it !!!!! Congratulations !!


Thanks, carey!

Yes, it's nice. And it has a pleasant woody scent as well. smile
_________________________
Kawai CA95, ES7.

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#2189806 - 11/28/13 08:16 PM Re: My Kawai CA95 has arrived! [Re: Kawai James]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: Kawai James

What happened to your P155, by the way?


I've sold off the P155. The buyer actually brought a friend, a piano teacher, to look at it. The piano teacher sat at the P155 and played for a good 10 mins, then turned to her friend and said "This is very nice!".


Edited by iceporky (11/30/13 08:38 PM)
Edit Reason: typo
_________________________
Kawai CA95, ES7.

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#2189820 - 11/28/13 08:38 PM Re: My Kawai CA95 has arrived! [Re: Dutch Dhamma]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: Dutch Dhamma

If I where you I would ask for a certified Kawai Technician.


Thanks for the heads up! I'll check with them.
_________________________
Kawai CA95, ES7.

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#2189826 - 11/28/13 08:53 PM Re: My Kawai CA95 has arrived! [Re: rnaple]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: rnaple
Congratulations on the CA-95. That soundboard is something special. I also like that they made the wood thick enough. But not too much. Like the legs and ends of the keyboard. Classy but not a big piece of furniture. Am sure you're enjoying it.


Thanks, rnaple!

Yes, I like the soundboard a lot! It makes the CA95 feels so alive.
_________________________
Kawai CA95, ES7.

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#2189830 - 11/28/13 09:02 PM Re: My Kawai CA95 has arrived! [Re: evamar]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: evamar
... Now I see what Kawai James meant about a white CA95. It looks gorgeous, anyway. I hope they'll fix it to your full enjoyment.

Congratulations on your new baby!


Thanks, evamar!

I hope they can fix it too. smile
_________________________
Kawai CA95, ES7.

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#2189837 - 11/28/13 09:17 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
Ashley2013 Offline
Full Member

Registered: 01/29/13
Posts: 38
Congratulations iceporky! I LOVE my CA95 more than ever. No worries if you have any issues. I had to use Kawai support for a minor speaker issue and the fixed it quickly with no charge whatsoever. I travel a lot and can't wait to jump on it the second I get home.

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#2190165 - 11/29/13 05:05 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
marao Offline
Junior Member

Registered: 08/06/09
Posts: 7
hi,

Let me ask you something, why you chose Ca95 and not the CA65?
Any particular reason?

I have a ES6 and I am wanting to buy a CA65 or 95, but they seem so similar!

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#2190418 - 11/30/13 06:03 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
The most bizarre thing just happened. The technician came over this afternoon and I just wasn't able to demo to him the clicky key.

I'm guessing it's because I was playing it for quite a while before he arrived. But after he left, I turned off the piano and turned it on after an hour. And the clicky key is there.

I quickly grab my iphone and took a video of it. Just to get a second opinion, from the video, do you think it's a clicky key?

Watch it at 720HD for better sound quality.




Edited by iceporky (11/30/13 06:08 AM)
Edit Reason: Added advice to watch at 720HD.
_________________________
Kawai CA95, ES7.

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#2190428 - 11/30/13 07:00 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
JFP Offline
1000 Post Club Member

Registered: 07/19/10
Posts: 1336
Loc: The Netherlands
Funny ; I thought this kind of clicking keys belonged only to (some) plastic keybeds , like RH. Not the wooden Kawai keybeds. Fingers crossed (my '95 is on it's way)...

Anyone any idea what could cause this ? Is it usually the hammer hitting the felt (and mis) , or the bottom below the key, where some felt may be missing ? Or something else that's in the way. I wonder how easy it is to fix.

Weird that it disappeared and suddenly resurfaced. Have you been moving the piano in the meantime ?

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#2190429 - 11/30/13 07:03 AM Re: My Kawai CA95 has arrived! [Re: marao]
JFP Offline
1000 Post Club Member

Registered: 07/19/10
Posts: 1336
Loc: The Netherlands
Originally Posted By: marao
hi,

Let me ask you something, why you chose Ca95 and not the CA65?
Any particular reason?

I have a ES6 and I am wanting to buy a CA65 or 95, but they seem so similar!


Sound system. CA-65 is OK , but sounds like any other good DP's with it's 'normal' speaker system. CA-95 has the six speakers + soundboard system, which makes a big difference in how the sounds approached and surrounds you. If you'll play 99% on headphones, the '95 isn't worth it. But for the better piano-experience - that's closer to the idea of playing an acoustics , the CA95 is the better choice for sure. Trust me...I know ;-)


Edited by JFP (11/30/13 07:04 AM)

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#2190435 - 11/30/13 07:26 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
peterws Offline
3000 Post Club Member

Registered: 07/21/12
Posts: 3459
Loc: Northern England.
I could hear nothing to cause concern . . .mine`s not as quiet as that!
_________________________
"I'm playing all the right notes — but not necessarily in the right order." Eric Morecambe

""

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#2190445 - 11/30/13 08:11 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
ando Online   content
3000 Post Club Member

Registered: 11/23/10
Posts: 3520
Loc: Melbourne, Australia
So it's not a click, it's a knock from the key hitting the keybed? It could be corrected fairly easily. Probably just a damaged front rail felt. Very easy to fix.

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#2190653 - 11/30/13 06:20 PM Re: My Kawai CA95 has arrived! [Re: Ashley2013]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: Ashley2013
Congratulations iceporky! I LOVE my CA95 more than ever. No worries if you have any issues. I had to use Kawai support for a minor speaker issue and the fixed it quickly with no charge whatsoever. I travel a lot and can't wait to jump on it the second I get home.


Thanks, Ashley!

Great to know you are still enjoying your CA95 so much. I think the CA95 is quite special too.

The technician that came over has no experience with CA95 but he seems quite knowledgable in digital pianos. I just felt so bad that I can't produce the problem to him. The problem was there in the morning. Felt so frustrated about the whole thing.








Edited by iceporky (11/30/13 06:44 PM)
Edit Reason: Fix typo
_________________________
Kawai CA95, ES7.

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#2190657 - 11/30/13 06:23 PM Re: My Kawai CA95 has arrived! [Re: marao]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: marao
hi,

Let me ask you something, why you chose Ca95 and not the CA65?
Any particular reason?

I have a ES6 and I am wanting to buy a CA65 or 95, but they seem so similar!


Our sole Kawai dealer here didn't carry any CA65 or CA95, so I can't try and note the differences. However, I thought the idea of a soundboard is brilliant, that's why I go for the CA95.
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Kawai CA95, ES7.

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#2190662 - 11/30/13 06:28 PM Re: My Kawai CA95 has arrived! [Re: JFP]
iceporky Offline
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Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: JFP
Weird that it disappeared and suddenly resurfaced. Have you been moving the piano in the meantime ?


No, I didn't.
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Kawai CA95, ES7.

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#2190666 - 11/30/13 06:37 PM Re: My Kawai CA95 has arrived! [Re: peterws]
iceporky Offline
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Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: peterws
I could hear nothing to cause concern . . .mine`s not as quiet as that!


But the clicky/knocking sound can be louder than the note when I'm play softly.

The video is recorded with an iphone that doesn't filter background noises. Also there's compression done to the video (which mostly leave clear, distinct components in the final output). But if you are playing it, it does bother you.

It's just like those folks who mentioned that their piano hums; that humming sound might not be obvious when they video/audio record it to show others, but when they play, they can definitely feel it's there.
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Kawai CA95, ES7.

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#2190669 - 11/30/13 06:43 PM Re: My Kawai CA95 has arrived! [Re: ando]
iceporky Offline
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Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: ando
So it's not a click, it's a knock from the key hitting the keybed? It could be corrected fairly easily. Probably just a damaged front rail felt. Very easy to fix.


This is the frustrating part. It's not super-obvious, but it's obvious enough to affect my playing. When I watched it at lower resolution, it's not that obvious. But when I watched it at 720HD, I can clearly hear the clicky sound in the middle section of the video.
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Kawai CA95, ES7.

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#2190670 - 11/30/13 06:43 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
evamar Offline
500 Post Club Member

Registered: 12/02/12
Posts: 541
Loc: Spanish living in UK
There's definitely a click sound there when compared to the other keys. It shouldn't be there and I hope that next time they'll fix it. Funny that it comes and goes, though! confused
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Serious since Dec 2013. March 2014, Kawai CA95!

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#2190832 - 12/01/13 05:50 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
Hookxs Offline
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Registered: 01/02/13
Posts: 247
Loc: Czech Republic
I had the same (as it sounds in the recording) clicking key on my CA95, it also disappeared and reappeared as I played. But unfortunatelly I do not know what the cause was because in the end I returned it for some problems with the sound generator which could not be resolved (probably rare problem of the particular unit).
Did you have the keyboard open and couldn't find the cause or did you not even open it because the problem "disappeared" once the technician came?

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#2190845 - 12/01/13 07:34 AM Re: My Kawai CA95 has arrived! [Re: Hookxs]
iceporky Offline
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Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: Hookxs
I had the same (as it sounds in the recording) clicking key on my CA95, it also disappeared and reappeared as I played. But unfortunatelly I do not know what the cause was because in the end I returned it for some problems with the sound generator which could not be resolved (probably rare problem of the particular unit).
Did you have the keyboard open and couldn't find the cause or did you not even open it because the problem "disappeared" once the technician came?


Didn't even open it because I can't produce the problem when the technician was here.

Today, I think I've figured out a certain sequence of notes that seems to always produce that clicky sound - maybe it's the way I attack the keys in that sequence that makes the clicky key prominent. Hopeful I can reproduce the problem the next time he drops by. In any case, I'll show him the video on my phone; the clicky sound is quite obvious when the video is viewed from my phone.

Sorry to hear about the sound generator. May I know what did you replace it with after returning your CA95?
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Kawai CA95, ES7.

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#2190863 - 12/01/13 08:51 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
chickenlump Offline
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Registered: 11/13/12
Posts: 54
Loc: Canada
I agree it might be a keybed issue, or it might be coming from the letoff simulator not aligning properly and clicking?

Anyhoo, congrats on the piano, I've been enjoying it tremendously. I recently moved and put my CA95 under a cathedral style ceiling, and the resonance from the soundboard is amazing. Now I don't like going back to headphones because I lose it all!

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#2190893 - 12/01/13 10:10 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
Hookxs Offline
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Registered: 01/02/13
Posts: 247
Loc: Czech Republic
I would be tempted to open it myself nad see what the problem is:-) But if the technician is willing to come again, it's worth a try.
I think GF action is very very good but possibly not ideal for transportation, I think KJ once or twice explained here something about keys being on balance pins and they can fall out of place when the keyboard is shaked too much. Maybe there is some other part that is suspectible to this. At least this is the general picture that I got from this forum - the GF (or possibly other Kawai) action is either OK from the start and stays that way or it has some minor problem after the piano is delivered, gets fixed and stays fixed. So I would blame too rough shipping:-) Anyway, whatever it is, I think you'll be able to fix it rather easily once you or the technician open the keyboard.

Originally Posted By: iceporky

Sorry to hear about the sound generator. May I know what did you replace it with after returning your CA95?

So far I didn't replace it with anything and I returned to my old upright in horrible condition which gets worse day by day. That means I am still on the hunt and will hopefully buy some new DP in a few months or half a year at the most. VPC1 is a strong candidate, or MP10 successor if there is one, maybe CP4 when I get the chance to play it (but it's probably too expansive).

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#2191093 - 12/01/13 07:47 PM Re: My Kawai CA95 has arrived! [Re: chickenlump]
iceporky Offline
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Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: chickenlump
I agree it might be a keybed issue, or it might be coming from the letoff simulator not aligning properly and clicking?

Anyhoo, congrats on the piano, I've been enjoying it tremendously. I recently moved and put my CA95 under a cathedral style ceiling, and the resonance from the soundboard is amazing. Now I don't like going back to headphones because I lose it all!


Thanks, chickenlump!

I know what you meant by not wanting to go back to headphones. I feel the same. But I'm actually quite surprised how good it sounded with my headphones as well.

ES7 with headphones is great (esp. concert grand, mellow 1, concert hall reverb). But, to me, CA95 with headphones is quite a few notches up.


Edited by iceporky (12/01/13 07:49 PM)
Edit Reason: grammar
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#2191100 - 12/01/13 08:04 PM Re: My Kawai CA95 has arrived! [Re: Hookxs]
iceporky Offline
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Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: Hookxs

I think GF action is very very good
...
VPC1 is a strong candidate, or MP10 successor if there is one, maybe CP4 when I get the chance to play it...


Before getting my CA95, I kept hearing people say how good the GF action is. So my expectations were off-the-charts high. But my heart sank a bit when I first touched the GF keys. Luckily, after having it for a week, I now like it quite a lot.

VPC1, MP10 successor, CP4 - all great choices! Happy hunting! smile
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Kawai CA95, ES7.

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#2191104 - 12/01/13 08:11 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
gvfarns Offline
3000 Post Club Member

Registered: 04/16/07
Posts: 3483
Loc: Pennsylvania
Originally Posted By: iceporky
Before getting my CA95, I kept hearing people say how good the GF action is. So my expectations were off-the-charts high. But my heart sank a bit when I first touched the GF keys. Luckily, after having it for a week, I now like it quite a lot.


I had this experience with the AvantGrand. It's easy to get expectations inflated. At the end of the day they are just piano keys. The best way to evaluate actions is either owning them for some time or going back and forth between different models in the same store.

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#2191132 - 12/01/13 10:48 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
dewster Offline
4000 Post Club Member

Registered: 12/07/09
Posts: 4339
Loc: Northern NJ
Originally Posted By: iceporky
Originally Posted By: Hookxs
I think GF action is very very good
I kept hearing people say how good the GF action is.

Double entendres R us.
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#2191134 - 12/01/13 10:54 PM Re: My Kawai CA95 has arrived! [Re: dewster]
pv88 Offline
2000 Post Club Member

Registered: 08/31/10
Posts: 2610
The solid wood action in the 12 yr. old Yamaha Clavinova CLP-990 is as good as any of the above.

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#2191868 - 12/03/13 11:54 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
Dutch Dhamma Online   content
Full Member

Registered: 10/06/12
Posts: 50
Loc: Netherlands
Hello Iceporky,
This is not a clicking key. This sound, produced by knocking at the bottom, has more to do with the hardness or softness of the shockabsorbing material below the keys. Four keys of my CA 95 also produce a different sound then the others while hitting the bottom. The keybed of my first Kawai CA 95 - replaced by Kawai because of a transformer issue - had also a few of those keys. Therefore I believe this is a general characteristic of the GF keybed. When I play with normal volume I don't hear it. When playing with a headset I also don't here it. But I understand your wish that éverything would be PERFECT ! When such a beautifull piano enters your reality, you immediately start looking and checking if everything indeed is perfect. But unfortunately (well ...?) whe don't live in a perfect world. So I don't think there exists a perfect digital piano. (You can ask PV88 he's a born seeker for perfection, soon he will find faults in his CLP 480 wink ) But your Kawai CA 95 is for sure a nearby PERFECT piano. And be happy you choose Kawai, their service is great and they will go to any length to help you to be satisfied with your CA 95 (that's my experience). Keep us informed.
Dhamma
_________________________
Learning to play piano on a Kawai CA 95-SB / Sennheiser HD 600

"Music in the soul can be heard by the universe".
Lao Tzu

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#2191874 - 12/03/13 12:12 PM Re: My Kawai CA95 has arrived! [Re: Dutch Dhamma]
chickenlump Offline
Full Member

Registered: 11/13/12
Posts: 54
Loc: Canada
I don't know, I definitely hear a higher pitched plasticky clicking sound from one of his keys which sound very different from the lower pitched sound of the keybed.

Originally Posted By: Dutch Dhamma
Hello Iceporky,
This is not a clicking key. This sound, produced by knocking at the bottom, has more to do with the hardness or softness of the shockabsorbing material below the keys. Four keys of my CA 95 also produce a different sound then the others while hitting the bottom. The keybed of my first Kawai CA 95 - replaced by Kawai because of a transformer issue - had also a few of those keys. Therefore I believe this is a general characteristic of the GF keybed. When I play with normal volume I don't hear it. When playing with a headset I also don't here it. But I understand your wish that éverything would be PERFECT ! When such a beautifull piano enters your reality, you immediately start looking and checking if everything indeed is perfect. But unfortunately (well ...?) whe don't live in a perfect world. So I don't think there exists a perfect digital piano. (You can ask PV88 he's a born seeker for perfection, soon he will find faults in his CLP 480 wink ) But your Kawai CA 95 is for sure a nearby PERFECT piano. And be happy you choose Kawai, their service is great and they will go to any length to help you to be satisfied with your CA 95 (that's my experience). Keep us informed.
Dhamma

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#2191951 - 12/03/13 02:54 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
marao Offline
Junior Member

Registered: 08/06/09
Posts: 7
I'm surprised to see that there are so many complaints regarding the kawai keyboards of 65 and 95! keys that do not work well, noises, etc..

In a distinguished piano price ... too expensive!

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#2191969 - 12/03/13 03:15 PM Re: My Kawai CA95 has arrived! [Re: Dutch Dhamma]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: Dutch Dhamma
Hello Iceporky,
This is not a clicking key. This sound, produced by knocking at the bottom, has more to do with the hardness or softness of the shockabsorbing material below the keys. Four keys of my CA 95 also produce a different sound then the others while hitting the bottom.


Dhamma, try listening with a headphone at 720HD. It'll be much clearer. smile

Ha! I understand what you meant by wanting it to be perfect. I've tried talking myself into ignoring it. But it breaks the joy of playing enough that I wish for it to be fixed.

In fact, I don't want a replacement unit even if they offer me. I just want someone to assess if that's an easy thing to fix and, if so, fix it.


Edited by iceporky (12/03/13 03:46 PM)
Edit Reason: typo
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#2191981 - 12/03/13 03:33 PM Re: My Kawai CA95 has arrived! [Re: marao]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: marao
I'm surprised to see that there are so many complaints regarding the kawai keyboards of 65 and 95! keys that do not work well, noises, etc..


I can't speak for the rest; but, for me, it's not a complaint. I'm just trying to resolve an issue that could come from any DP brand.

I didn't show the brand name in my video, because I'm not discounting Kawai in any way. I put it up on YouTube just so that the service folks don't have to download a 100MB video just to see what I'm talking about.

No regrets getting my CA95! It has been great so far; even with that clicky key.
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#2192008 - 12/03/13 04:28 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
dmd Offline
1000 Post Club Member

Registered: 04/15/09
Posts: 1779
Loc: Pennsylvania
Originally Posted By: iceporky
In fact, I don't want a replacement unit even if they offer me.


If they offer to replace it, they will be indicating that they do not feel comfortable with fixing it. In that case, I would accept gracefully.
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My current system: Kawai ES7 + Focal CMS40 Powered Monitors, SennHeiser HD555 Phones, Focusrite Scarlett 2i2 audio interface, Mackie ProFX8 Mixer, Ravenscroft275, True Keys American Grand, Ivory II American Concert D, Steinway Basic, Galaxy Vintage D, True Pianos, Pianoteq, Alicia's Keys

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#2192017 - 12/03/13 04:45 PM Re: My Kawai CA95 has arrived! [Re: marao]
Dutch Dhamma Online   content
Full Member

Registered: 10/06/12
Posts: 50
Loc: Netherlands
Originally Posted By: marao
I'm surprised to see that there are so many complaints regarding the kawai keyboards of 65 and 95! keys that do not work well, noises, etc..

Because of a handfull of people on a forum like this sharing their problems you might get that impression. But I don't think that's the whole story. I believe that 98% of the owners of a Kawai digital piano is very satisfied with their instruments. In stead of reading and writing on this forum like I do, they are playing the piano smile There is nothing wrong in sharing this kind of information, but I also feel the need to ask people to share their no-problems, their how happy they are with their instrument story's. I once owned the most beautifull computer in the world, the Apple PowerMac G4 Cube. Negative story's of just a few people on the Internet caused the downfall of this gorgeous little thing within a year. But that's another story...
I'am happy with my Kawai CA 95. Great piano from a great company.
Amen !

Dhamma
_________________________
Learning to play piano on a Kawai CA 95-SB / Sennheiser HD 600

"Music in the soul can be heard by the universe".
Lao Tzu

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#2192040 - 12/03/13 05:18 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
Hookxs Offline
Full Member

Registered: 01/02/13
Posts: 247
Loc: Czech Republic
Originally Posted By: iceporky

Before getting my CA95, I kept hearing people say how good the GF action is. So my expectations were off-the-charts high. But my heart sank a bit when I first touched the GF keys. Luckily, after having it for a week, I now like it quite a lot.

VPC1, MP10 successor, CP4 - all great choices! Happy hunting! smile


Yeah, the GF action may not be mind-blowing but I liked it better than PHAIII and what CLP470 or 480 has (NW?). I would like it a bit lighter and with quicker rebound, some people mentioned that the third sensor positioning may not be ideal (true that on Bosendorfer grand I can easily achieve higher repetition rate than on GF) but other than that, I was really happy. I especially like how quiet it is. Also, often overlooked fact of Kawai actions is that they send note-off velocities, which allows for more realism when using software (Pianoteq, TrueKeys, maybe others). In fact, if I worked in Kawai marketing, I would stress this fact way more than for example velocity curves in VPC1 but that's just me.

Originally Posted By: Dutch Dhamma
Hello Iceporky,
This is not a clicking key. This sound, produced by knocking at the bottom, has more to do with the hardness or softness of the shockabsorbing material below the keys. ... Therefore I believe this is a general characteristic of the GF keybed.

Are you listening to the same recording? The clicking is there, loud and clear. I understand that you want to help Kawai because you are their happy customer and that is all right, positive feedback is just as important as constructive criticism, but in this case you are actually hurting them - if such randomly occuring clicking on randomly selected keys were really a general characteristic of the GF keybed, few people would want a piano with this action.

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#2192063 - 12/03/13 06:08 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
marao Offline
Junior Member

Registered: 08/06/09
Posts: 7
see , Dammha ,

I do not want this be a controversy , but I think that sometimes this is the only opportunity to know about the problems of a product based on the opinion of your User forum and we know that in the vast majority of users are serious people who have knowledge and insight on the subject .
My situation is not different ... I have an acoustic piano 6,1 ' and Kawai ES6 ... like a lot of them , but I have spent much more time in DP because I have to study late at night , I intend to purchase a one that has the closest mechanism of acoustic piano and the sound of the speakers do not look like plastic and artificial sound. This requires a very expensive invertimento , then how to know if will be a good deal if not research the views? we know that the majority is satisfied - as I and my ES6 - but I am concerned about the report that transportation has brought frequent injury to the keyboard and the reports of the problems I 've seen , you know? These are important information for many people .

The colleague is trying to solve the problem, but it is always disappointing and not always so easy ... I hope you do not take my placements as personal.


Edited by marao (12/04/13 05:40 AM)

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#2192409 - 12/04/13 12:44 PM Re: My Kawai CA95 has arrived! [Re: Hookxs]
Dutch Dhamma Online   content
Full Member

Registered: 10/06/12
Posts: 50
Loc: Netherlands
Hello Hookxs,

What's broke or malfunctioning needs to be repared, that's obvious. But by the poor soundquality of that particular recording it's difficult to say what's really the case. At least this is not the clicking sound of keys touching one another, that's what I meant. And indeed every keyboard has it's own general characteristics, those of Kawai, Roland, Yamaha or any other brand. My experience with the Kawai GF keyboard is that in general the sound of keys knocking at the bottom is very soft and damped by the shockabsorbing material. However, sometimes few keys sounded a 'little bit different' while hitting the bottom. If that's due to a technical problem, again fix it. Otherwise accept the general characteristic of the keyboard. I don't see how this remark will damage the reputation of the Grand Feel keyboard. But ofcourse words are by nature the perfect tools for misunderstanding smile

Dhamma
_________________________
Learning to play piano on a Kawai CA 95-SB / Sennheiser HD 600

"Music in the soul can be heard by the universe".
Lao Tzu

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#2192413 - 12/04/13 12:48 PM Re: My Kawai CA95 has arrived! [Re: marao]
Dutch Dhamma Online   content
Full Member

Registered: 10/06/12
Posts: 50
Loc: Netherlands
Originally Posted By: marao
I hope you do not take my placements as personal.

Hello Marao,
No man, no problem at all !
Dhamma
_________________________
Learning to play piano on a Kawai CA 95-SB / Sennheiser HD 600

"Music in the soul can be heard by the universe".
Lao Tzu

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#2192568 - 12/04/13 06:10 PM Re: My Kawai CA95 has arrived! [Re: marao]
Hookxs Offline
Full Member

Registered: 01/02/13
Posts: 247
Loc: Czech Republic
Dhamma, it is true that I probably see it from a different perspective because I experienced the clicking myself so it is easy for me to recognize it in the recording. I realize that it may look barely noticable to you or others.

Originally Posted By: marao
... I am concerned about the report that transportation has brought frequent injury to the keyboard...


If you are referring to my earlier remark in this thread, please bear in mind that I was merely stating my opinion based on a few reports here on this forum (and a healthy dose of speculation). It is by no means a confirmed fact that GF keyboard is susceptible to problems after transfortation.

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#2192713 - 12/05/13 12:11 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
spring13 Offline
Junior Member

Registered: 12/03/13
Posts: 5
Loc: Northern Virginia USA
Hi iceporky,

I am looking for a good digital piano for my son who just turned to seven. I did some research online and was told that Kawai digital pianos are good choice, and priced a little lower than Yamaha. I went to a store about 10 days ago, sales representative recommended CN34. He also talked about CA65 and CA95. I tried CA95 AND CN34. It seems to me that CA95 has better action and sounds beautifully. I have not talked about price yet. Today, I found out Pianoworld and your post. May I ask how much you paid for your CA95?

Thanks for your help!

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#2192737 - 12/05/13 01:22 AM Re: My Kawai CA95 has arrived! [Re: spring13]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: spring13
May I ask how much you paid for your CA95?


Hi spring13, I paid close to $5k USD.
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#2192746 - 12/05/13 01:39 AM Re: My Kawai CA95 has arrived! [Re: spring13]
carey Offline
6000 Post Club Member

Registered: 05/13/05
Posts: 6225
Loc: Phoenix, Arizona
Originally Posted By: spring13
Hi iceporky,

I am looking for a good digital piano for my son who just turned to seven. I did some research online and was told that Kawai digital pianos are good choice, and priced a little lower than Yamaha. I went to a store about 10 days ago, sales representative recommended CN34. He also talked about CA65 and CA95. I tried CA95 AND CN34. It seems to me that CA95 has better action and sounds beautifully. I have not talked about price yet. Today, I found out Pianoworld and your post. May I ask how much you paid for your CA95?

Thanks for your help!


The CA65 has the same action as the CA95 - and costs significantly less. However, the CN34 costs even less than the CA65 and would be perfectly fine for a 7 year old just starting out on the piano.
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#2192755 - 12/05/13 01:57 AM Re: My Kawai CA95 has arrived! [Re: spring13]
evamar Offline
500 Post Club Member

Registered: 12/02/12
Posts: 541
Loc: Spanish living in UK
Originally Posted By: spring13
Hi iceporky,

I am looking for a good digital piano for my son who just turned to seven. I did some research online and was told that Kawai digital pianos are good choice, and priced a little lower than Yamaha. I went to a store about 10 days ago, sales representative recommended CN34. He also talked about CA65 and CA95. I tried CA95 AND CN34. It seems to me that CA95 has better action and sounds beautifully. I have not talked about price yet. Today, I found out Pianoworld and your post. May I ask how much you paid for your CA95?

Thanks for your help!


I really love my CA65 and the CA95 was incredible. But if you are really talking about a 7 years old who is approaching piano for the first time, I really wonder if spending that much money on a first piano is that wise. They are very good, but they are also quite expensive, you are paying real quality here.

Of course if you have a bottomless budget and don't mind to risk spending a lot of money just for the kid to get bored in a year or so, by all means I think that these are amazing digital pianos, just as are the CS series if you wish to spend even a bit more.

But I think it would be wiser to start with a beginner-intermediate level digital piano and then see about going for a real top of the range one, if needed.

Kawai does offer more for the price than Yamaha, and you might want to try the CL36, KDP90, CN24, CN34, CE200 or CA15. Please note that Kawai don't offer all models to all markets, so availability will depend on where do you live.

Check the different specs at www.kawai.de or http://www.kawaius.com/ There are more sites for other places, not sure where you are but you'll find links there. That way you can see which models are best for your needs.

Then do a research about price and you'll know where you stand, and remember that you can negotiate the price a bit.

That's only my humble opinion... too many pianos are left untouched and collecting dust because the kids (or adults) got bored.



Edited by evamar (12/05/13 02:01 AM)
_________________________
Serious since Dec 2013. March 2014, Kawai CA95!

Time you enjoy wasting was not wasted



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#2192766 - 12/05/13 02:31 AM Re: My Kawai CA95 has arrived! [Re: evamar]
Kawai James Online   content
8000 Post Club Member

Registered: 09/06/07
Posts: 8891
Loc: Hamamatsu, Japan
Originally Posted By: evamar
Check the different specs at www.kawai.de or http://www.kawaius.com/ There are more sites for other places, not sure where you are but you'll find links there. That way you can see which models are best for your needs.


The most reliable source for Kawai product information for those living outside of Europe, the US, or Australasia is the following page:

http://www.kawai.co.jp/worldwide/support/catalogue.html

Kind regards,
James
x
_________________________
Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.

"Richard, none of us could forget you have a CLP-990." - EssBrace, 2014

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#2192789 - 12/05/13 04:35 AM Re: My Kawai CA95 has arrived! [Re: Dutch Dhamma]
JFP Offline
1000 Post Club Member

Registered: 07/19/10
Posts: 1336
Loc: The Netherlands
Originally Posted By: Dutch Dhamma
Originally Posted By: marao
I'm surprised to see that there are so many complaints regarding the kawai keyboards of 65 and 95! keys that do not work well, noises, etc..

Because of a handfull of people on a forum like this sharing their problems you might get that impression. ....
Dhamma


Yes , no , yes , no , yes , no ....I'm still undecided on that. My CA-95 arrives next week, so we'll see. What I DO know is that Kawai does everything needed to fix a problem if anything is wrong. Very coorparative , very efficient in my experience. Can't speak for overseas areas, but at least in my region Kawai does a great job. And the instruments in itself are very good ! Very nice to play.

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#2192828 - 12/05/13 08:06 AM Re: My Kawai CA95 has arrived! [Re: JFP]
Dutch Dhamma Online   content
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Registered: 10/06/12
Posts: 50
Loc: Netherlands
Originally Posted By: JFP
Yes , no , yes , no , yes , no ....I'm still undecided on that. My CA-95 arrives next week, so we'll see. What I DO know is that Kawai does everything needed to fix a problem if anything is wrong. Very coorparative , very efficient in my experience.

That's my experience to. When after the exchange of my first CA 95, because of a humming transformer, the one in the new piano also proved not to be entirely silent. It made less noise then the first one, but still was audible. Now I'am sure there are people who absolutely don't bother about such a thing. But because I'am extremely sensitive, having very sharp ears and a really quiet home, I could not be totally happy with my new piano. Then, Kawai Europe presented this problem to their technical engineers in Japan. They came up with a simple but very adequate solution. They placed under the humming transformer four very soft shockabsorbing silicone rings. Now, after screwing the transformer tight to the wooden bottomplate, you can move the transformer by hand about 5 mm in every direction. Every little bit of vibration of the transformer is absorbed by those silicone rings. Then they did a final checkup with a real doctors stethoscope and examined the humming patient thoroughly. They listenend on every part of the wooden cabinet. Guesse what ? 100% SILENCE! Then they asked my: "are you happy now sir"? I wás and still am!

So JFP, sit back and relax, and enjoy those impatient feelings of still having to wait one more week before your CA 95 arrives. Please inform us about the ins and outs...
Dhamma
_________________________
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"Music in the soul can be heard by the universe".
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#2200739 - 12/20/13 10:28 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
iceporky Offline
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Registered: 05/26/13
Posts: 149
Loc: Singapore
The same technician came this morning. The good news is that he can hear the clicky key this time and acknowledges that there's an issue.

It turns out that it has nothing to do with the felt or rail. It appears that the plastic hammer hitting the felt, the part that is sandwiched between two metal pieces, is a bit loose. This generates a plasticy knock/click whenever it hits the felt, as it rattles between the two metal pieces. At least, that's the hypothesis.

However, he couldn't fix it. He'll contact Kawai and see how we can proceed from here.

Like most things, taking the CA95 apart is easier than putting it back together. My sliding key cover is now misaligned and loose, and the screws at the back can't be tighten all the way in. But all these should be straighten out when they come over to fix it again.




Edited by iceporky (12/20/13 10:31 PM)
Edit Reason: typo
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#2200822 - 12/21/13 04:36 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
Hookxs Offline
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Registered: 01/02/13
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Loc: Czech Republic
Good thing about the problem being recognized and identified, bad thing about the poor craftsmanship of the technician. Hope it all sorts out without introducing other problems. BTW I played CA95 again yeaterday after almost a year and my statemant stands that GF is imho one of the best DP actions out there (when compared to RM3, RHII, PHAIII, NW stage, NW).

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#2200848 - 12/21/13 05:49 AM Re: My Kawai CA95 has arrived! [Re: Hookxs]
iceporky Offline
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Registered: 05/26/13
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Loc: Singapore
Originally Posted By: Hookxs
Good thing about the problem being recognized and identified, bad thing about the poor craftsmanship of the technician. Hope it all sorts out without introducing other problems. BTW I played CA95 again yeaterday after almost a year and my statemant stands that GF is imho one of the best DP actions out there (when compared to RM3, RHII, PHAIII, NW stage, NW).


I'm quite happy that the technician can see the issue. To me, I'm just glad that we're inching towards a solution. smile

Yes, I think GF is quite an accomplishment. It's easy to play, yet allows fine control over tone and dynamics. I like RHII (on ES7) too, but the feel is quite different compared to GF.

By the way, given rnaple's love declaration for the VPC1, what are you waiting for? smile
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#2200868 - 12/21/13 07:19 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
Hookxs Offline
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Registered: 01/02/13
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Loc: Czech Republic
Originally Posted By: iceporky
By the way, given rnaple's love declaration for the VPC1, what are you waiting for? smile

Yeah yeah, I know. The thing is I got to play MP10 (as close to VPC as you can get) yesterday and the thing is, of the three - GF, RHII and RM3 (II) - RM3 is the hardest to play (for me at least). I could get used to it, no doubt, but I am a little reluctant to commit to something that will slow me down at least a little. I fully admit it's partly my fault for having mediocre technique at best but I play piano for fun and like getting 'positive feedback' from the piano - yeah, I am that shallow:-) Anyway, I plan to post my observations from yesterday's tryouts in some other more relevant thread. Action comparisons never get old, right?;-)

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#2200898 - 12/21/13 09:37 AM Re: My Kawai CA95 has arrived! [Re: Hookxs]
iceporky Offline
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Loc: Singapore
Originally Posted By: Hookxs
Anyway, I plan to post my observations from yesterday's tryouts in some other more relevant thread. Action comparisons never get old, right?;-)


Absolutely! Looking forward to your comparisons! smile
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#2224559 - 02/02/14 10:21 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
iceporky Offline
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Loc: Singapore
The technician sent over to fix the clicky key on my CA95 is clearly clueless.

On his first visit, he couldn't even remove the lid to gain full access of the key-bed.

On his second visit (this week), he managed to remove the lid but was very hesitant to remove the screws to change the key. Instead, he superimposed a layer of felt so that the clicky sound is damped but resulting in that key having a heavier feel than the rest. He asked me if I'm okay with that. I say 'No!'. Then he asked me if I have any lubricant. I gave him a blank look, which he then proceed to scrap off lubricant from some of the good keys and patch it onto the clicky key.

Eventually he gave up and admitted that he's more of an electronic guy that fixes church organs. He said the only technician for digital pianos has recently quitted and he's just here to help out.

After the last visit, I wrote 2 emails to the company asking for the next step in rectifying the problem. Both my emails were ignored. I finally wrote a 3rd email asking for a full refund. This 3rd email was replied within an hour. The company said they have received info from Kawai on how to fix the key and will be sending the same technician over soon.

I requested for a Kawai certified technician in my email but that option seems highly unlikely.

So, here's the thing. The lid that the technician removed was not even properly put back. It now slides from side to side. Apparently that is the best that the technician can do for the lid. Now, I'm just worried that once he opens up the key-bed and messes around in his experimental mode, things are just going to get worst.
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#2224570 - 02/02/14 10:42 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
TheodorN Offline
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This must be a very annoying experience for you, especially considering this is not one of the cheapest digitals, we are talking about.

A clicky key is obivously a production fault, and you should demand a full refund. If the Kawai representatives in your country are not willing to oblige, tell them you will seek out your rights by contacting authorities that deal with consumer rights. Just offering to send an underqualified repairman, who doesn't even appear to know what he's doing, is totally unacceptable.

This is exactly the reason why I recommend always considering how the service for the pianos is, when buying a new instrument.
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#2224625 - 02/02/14 12:39 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
Morodiene Offline
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I would tell them you are happy to take a new CA95 and they can feel free to experiment on the returned one as much as they wish. Their tech has shown he's not knowledgable and you shouldn't have to deal with unacceptable work.
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#2224804 - 02/02/14 06:45 PM Re: My Kawai CA95 has arrived! [Re: TheodorN]
iceporky Offline
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Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: TheodorN
If the Kawai representatives in your country are not willing to oblige, tell them you will seek out your rights by contacting authorities that deal with consumer rights.


They are the sole Kawai dealer in my country. If things don't work out, accessing another Kawai piano will be tough for me.

It seems that they have very limited resources in maintaining the pianos they have sold. I was told that their boss, a technician by training, still goes out and tune pianos. Since piano tuning tasks might not be that frequent and each tuning trip only makes $55 USD, I think it might not be economical for him to hire someone just to tune pianos. But the boss is 80+ years old and uses a walking cane!

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#2224815 - 02/02/14 07:05 PM Re: My Kawai CA95 has arrived! [Re: Morodiene]
iceporky Offline
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Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: Morodiene
I would tell them you are happy to take a new CA95 and they can feel free to experiment on the returned one as much as they wish. Their tech has shown he's not knowledgable and you shouldn't have to deal with unacceptable work.


I wish I can do that. They don't even have a CA95 in their store. I ordered my CA95 unsighted from them.

I think if they give me a full refund, I might not want to buy anything from them again. Not because they are bad folks, but because they don't have the expertise to fix the things they sell.

Case in point: the technician doesn't even know what a Grand Feel key action is and isn't aware that the CA95 has a transducer that hits a soundboard.

Thinking out loud:-
I play on a Yamaha U1 the other day and find it okay. If they mess up the key-bed, I'll probably write-off my CA95 and just get a new U1 (while I like the Kawai K5, I really don't feel like getting a new one from them).

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#2224837 - 02/02/14 08:06 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
Rappy Offline
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Registered: 01/07/14
Posts: 53
Sounds like you are better qualified to fix it yourself, especially since you are spotting things that the technician did not (e.g the loose cover). Ask for instructions from Kawai and be as cautious and attentive as you wish the technician was.

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#2224911 - 02/02/14 11:03 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
pv88 Offline
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Registered: 08/31/10
Posts: 2610
Originally Posted By: iceporky
The technician sent over to fix the clicky key on my CA95 is clearly clueless.

I requested for a Kawai certified technician in my email but that option seems highly unlikely.

The lid that the technician removed was not even properly put back. It now slides from side to side. Apparently that is the best that the technician can do for the lid. Now, I'm just worried that once he opens up the key-bed and messes around in his experimental mode, things are just going to get worst.


As far as I can tell there are no "certified technicians" from Kawai that work at local retail piano shops that happen to sell digital pianos. I found this out after buying a CA95.

Don't feel too bad as your experience sounds almost exactly like the one I had with my CA95 (before it was traded in for a CLP-480) as the technician did not know how to adjust the keys for clicking sounds or for proper spacing of keys. He also messed up the sliding keyboard cover and left it making a lot of noise and rattly when opening or closing it.

I am only critical of the technician's inexperience and not the minor issues with the piano itself which should have been routine knowledge in which to make the correct adjustments. This is why I now own only Roland and Yamaha digitals as I have qualified techs that can service and fix them.

My current Yamaha tech was able to order a circuit board for the pedal assembly on my 13 yr. old CLP-990M and knew how to solder on a new pedal connector plug using the original cord.

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#2224944 - 02/03/14 12:57 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
TheodorN Offline
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Registered: 07/16/10
Posts: 1183
Loc: Helsingborg, Sweden
Originally Posted By: iceporky
Originally Posted By: TheodorN
If the Kawai representatives in your country are not willing to oblige, tell them you will seek out your rights by contacting authorities that deal with consumer rights.


They are the sole Kawai dealer in my country. If things don't work out, accessing another Kawai piano will be tough for me.

Why look for another Kawai piano, after what you've had to deal with? I was talking about getting a refund, returing the piano, so you'll be free to choose whatever brand you like.

Especially in light of what pv88 says, that Kawai doesn't even have certified Kawai repairmen in their service, I think you should look elsewhere. It may be that the service is better in Europe and the States, than in Singapore, but qualified service is important, if something goes wrong, which has certainly happened in your case.

I would ask for a refund and take a serious look at the higher end Rolands, with the Supernatural sound engine, if you are looking for pianos in the price category of the Kawai CA65/CA95 line. Assuming Roland's service is any better than that of Kawai.

Quote:
It seems that they have very limited resources in maintaining the pianos they have sold. I was told that their boss, a technician by training, still goes out and tune pianos. Since piano tuning tasks might not be that frequent and each tuning trip only makes $55 USD, I think it might not be economical for him to hire someone just to tune pianos. But the boss is 80+ years old and uses a walking cane!

Being old and using a walking cane, doesn't give a boutique owner/boss any permission to deny his customers their rights to get a fully working version of the product they have paid for.
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#2224963 - 02/03/14 02:07 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
peterws Offline
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"Thinking out loud:-
I play on a Yamaha U1 the other day and find it okay. If they mess up the key-bed, I'll probably write-off my CA95 and just get a new U1 (while I like the Kawai K5, I really don't feel like getting a new one from them)."

Don`t write off something like a CA95. Do what it takes to get this refunded. There is a legal entitlement for this to be put right. If it`s any consolation, I had to fight a year to have issues resolved with my local dealer who gave every impression he was on my side! "Never sell Kawais again", he said . , . . He does.
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#2224989 - 02/03/14 03:35 AM Re: My Kawai CA95 has arrived! [Re: TheodorN]
iceporky Offline
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Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: TheodorN
Why look for another Kawai piano, after what you've had to deal with? I was talking about getting a refund, returing the piano, so you'll be free to choose whatever brand you like.


I really think the clicky key on my CA95 should an easy fix for someone who knows what he's doing. And so far, that's really the only problem I have with my CA95 (well, thanks to the technician, the sliding cover is now a new problem).

If they can fix this problem properly, I'll be happy to be their customer again.

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#2224993 - 02/03/14 03:40 AM Re: My Kawai CA95 has arrived! [Re: pv88]
iceporky Offline
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Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: pv88
Don't feel too bad as your experience sounds almost exactly like the one I had with my CA95 (before it was traded in for a CLP-480) as the technician did not know how to adjust the keys for clicking sounds or for proper spacing of keys. He also messed up the sliding keyboard cover and left it making a lot of noise and rattly when opening or closing it.


Yea, it's like watching a drunken surgeon operates on your loved ones. Very painful to watch.
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#2224999 - 02/03/14 04:35 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
TheodorN Offline
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Iceporky, whatever you choose to do, I hope all works out well for you and you will enjoy your piano playing, and the rest of us, if you share your playing.

I can only speak for myself, I would not accept even a small fault on a new piano. At least if it's a production fault, I think we can safely say that some keys should not click, while the other ones don't. Either they should all be equally noisy or equally silent. But it's your piano and up to you.

On my Casio PX-5S, I would prefer the keys to be more silent, when the volume is down, but that is not a build fault. All the Casios are like that and all keys are equally loud, at least if it's not a faulty product. It's a quality issue, while some keys silent, other clicky, is a build/production issue.


Edited by TheodorN (02/03/14 04:57 AM)
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#2225000 - 02/03/14 04:43 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
evamar Offline
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Registered: 12/02/12
Posts: 541
Loc: Spanish living in UK
So why is it that Kawai seems to have so few recognised techs?

It's extremely easy to find techs for Yamaha and other companies, recognised or not, but it seems that as well as Kawais being harder to try before purchase, one also finds a lot of non expert techs if a problem arise, and that if one finds a tech.

In the UK it seems that there is only ONE Kawai recognised tech co, WD Greenhill & Co, and they are in Rochford. You only have to have a look at a map of England to see the problem.

Why is not Kawai offering workshop training sessions to all those tech companies in all countries that work specifically on digital pianos, so that there won't be worries about potential/real problems?

Kawai make beautiful and very good quality pianos, it just a pity that it feels they lack behind regarding after sale service.




Edited by evamar (02/03/14 04:49 AM)
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#2225010 - 02/03/14 05:54 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
peterws Offline
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Posts: 3459
Loc: Northern England.
You know, there should be no problems with any of this stuff. Quality assurance should detect this before it ever gets into manufacture. Are they becoming so complex now, that management can`t keep up? Wouldn`t have expected it from the Japs after all their experience. . . .not even the Chinese these days; they turn out cracking electric kettles for a fiver . . . .
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#2225015 - 02/03/14 06:27 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
toddy Online   content
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[the Chinese] turn out cracking electric kettles for a fiver

I bought a German electric kettle for about £15 (form Lidl, no less). You'd expect that to go on and on, wouldn't you? But no. It leaks.
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#2225027 - 02/03/14 07:22 AM Re: My Kawai CA95 has arrived! [Re: peterws]
Kawai James Online   content
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Registered: 09/06/07
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Loc: Hamamatsu, Japan
Originally Posted By: peterws
Wouldn`t have expected it from the Japs...


Respectfully Peter, I believe 'Japanese' would be a preferable term.

Regarding the general theme of your comment, I don't believe the country in which a product is manufactured should have any bearing on its quality. A single clicking key can occur on any instrument, from any brand, manufactured in any country.

Kind regards,
James
x
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#2225028 - 02/03/14 07:37 AM Re: My Kawai CA95 has arrived! [Re: Kawai James]
peterws Offline
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Ha ha! Glad you appreciate my economic writing style . . grin
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#2225061 - 02/03/14 08:48 AM Re: My Kawai CA95 has arrived! [Re: Kawai James]
Morodiene Offline
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Registered: 04/06/07
Posts: 11448
Loc: Boynton Beach, FL
Originally Posted By: Kawai James
Originally Posted By: peterws
Wouldn`t have expected it from the Japs...


Respectfully Peter, I believe 'Japanese' would be a preferable term.

Regarding the general theme of your comment, I don't believe the country in which a product is manufactured should have any bearing on its quality. A single clicking key can occur on any instrument, from any brand, manufactured in any country.

Kind regards,
James
x

It could also have occurred during shipping, too, which is not the fault of the manufacturer.

I think 'Japs' has a somewhat derogatory meaning here in the US in previous generations, so perhaps the abbreviation is an unfortunate shortcut.
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#2225072 - 02/03/14 09:06 AM Re: My Kawai CA95 has arrived! [Re: Morodiene]
toddy Online   content
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Registered: 09/30/11
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Loc: Portugal
Originally Posted By: Morodiene

I think 'Japs' has a somewhat derogatory meaning here in the US in previous generations, so perhaps the abbreviation is an unfortunate shortcut.


Yes - a word best avoided. It's a curious fact that abbreviations, in themselves, somehow become 'offensive': 'Iti' & 'Brit' are apparently 'offensive' to some people though I can't for the life of me see why. 'Scots' on the other hand is less offensive than 'Scottish'. A minefield!

....people take offense at anything these days. Or people take offense on behalf of other people. Outsourcing.
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#2225158 - 02/03/14 11:31 AM Re: My Kawai CA95 has arrived! [Re: Kawai James]
spanishbuddha Offline
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Registered: 11/08/09
Posts: 2323
Loc: UK
Originally Posted By: Kawai James
Originally Posted By: peterws
Wouldn`t have expected it from the Japs...


Regarding the general theme of your comment, I don't believe the country in which a product is manufactured should have any bearing on its quality. A single clicking key can occur on any instrument, from any brand, manufactured in any country.

Kind regards,
James
x

This might be true, or not. In general some manufacturers, and hence their countries, have become associated with quality of some products. German and engineering and some brand of cars, Japan and consumer electronics also some car engines and cars. No doubt others can provide examples, including the reverse case. It's historical fact versus political correctness (which I am not accusing you of).


Edited by spanishbuddha (02/03/14 11:32 AM)

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#2225162 - 02/03/14 11:34 AM Re: My Kawai CA95 has arrived! [Re: toddy]
evamar Offline
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Registered: 12/02/12
Posts: 541
Loc: Spanish living in UK
Originally Posted By: toddy


....people take offense at anything these days. Or people take offense on behalf of other people. Outsourcing.


That reminds me that in 2005 some silly Bank PRs looking to "improve" social relationships said the biggest stupidity ever here in the UK: he said that in order to avoid "offense" to Muslims, the British should avoid using things connected to pigs, such as piggy banks, figurines and similar. They were to ban piggy banks.

Obviously, some intelligent Muslim people immediately said that there was no problem from their part and that they were part of British Christian culture, so they managed to stop the tensions created in the Christian community.

They did remove the piggy banks from their ads, which I think was disgraceful, but at least they are still around.

...Another case of bad political correctness that would only increase differences and separation...












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#2225197 - 02/03/14 12:20 PM Re: My Kawai CA95 has arrived! [Re: evamar]
toddy Online   content
1000 Post Club Member

Registered: 09/30/11
Posts: 1598
Loc: Portugal
Originally Posted By: evamar

...Another case of bad political correctness that would only increase differences and separation...


Yep. This is what happens when formality takes over from real feeling. Political correctness is often common courtesy, which is fine. It's mostly pretty harmless, but taken too far, can be infuriating!
_________________________
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#2225208 - 02/03/14 12:50 PM Re: My Kawai CA95 has arrived! [Re: toddy]
peterws Offline
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Registered: 07/21/12
Posts: 3459
Loc: Northern England.
Originally Posted By: toddy
Originally Posted By: evamar

...Another case of bad political correctness that would only increase differences and separation...


Yep. This is what happens when formality takes over from real feeling. Political correctness is often common courtesy, which is fine. It's mostly pretty harmless, but taken too far, can be infuriating!


It`s something to come against at every opportunity . . .when you get to my age, it`s mandatory! NEVER submit!!!
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#2225221 - 02/03/14 01:21 PM Re: My Kawai CA95 has arrived! [Re: toddy]
dewster Offline
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Registered: 12/07/09
Posts: 4339
Loc: Northern NJ
Originally Posted By: toddy
Political correctness is often common courtesy, which is fine. It's mostly pretty harmless, but taken too far, can be infuriating!

For reasons I don't understand, in the US anyway, common courtesy seems to be strongly politically polarized. Even when taken too far it's generally harmless. And a bit of courtesy will take you a long way.

My rules of thumb re. ethnic references:
1. Generally avoid any terms used by actors in Hollywood war films.
2. Strongly suspect any terms from previous generations.

A few years ago I stopped using the word "gyp" when I realized it probably referred to Gypsies, and I'm Gypsy neutral. I'll probably have the anti-PC police knocking at my door with a warrant for saying that.
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#2225250 - 02/03/14 02:37 PM Re: My Kawai CA95 has arrived! [Re: dewster]
evamar Offline
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Registered: 12/02/12
Posts: 541
Loc: Spanish living in UK
Originally Posted By: dewster
I'm Gypsy neutral.


??? that's a funny one! grin

As a foreigner here I'm a second class citizen, and quite clearly. British people are quite notorious about putting a label within 2 seconds of listening to somebody speaking and foreigners from a non English speaking country will always have to prove themselves here. Not a gypsy myself, but for many "natives" not a lot of a difference. People are very classicist here, still a lot of lower/middle/high class syndrome (and also those same 3 levels inside each level!). I guess they hate that because of my accent they cannot give me a social label so easily laugh

Really, I'm the first one saying that the foreigners living abroad are the ones to adapt to the host country, not the other way. But of course I can say that without being called a racist precisely because I am a foreigner! What an irony! grin

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#2225284 - 02/03/14 04:13 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
chickenlump Offline
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Registered: 11/13/12
Posts: 54
Loc: Canada
peter,
I don't understand how the caution against the use of the term 'jap' has turned into a tirade against political correctness.

Now I'm sympathetic to the issue of political over-correctness, but this word has a clear historical and etymological reason why many people consider it derogatory. Instead of modifying your usage, stating that you will "stand your ground" against political correctness is a very arrogant point of view. This word has been considered improper for quite some time, it's not the fault of being 'politically correct' that you were not informed about it's connotations.


Edited by chickenlump (02/03/14 04:14 PM)

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#2225285 - 02/03/14 04:16 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
Amaruk Offline
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Registered: 12/02/11
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Loc: New England, USA
Besides, the piano is manufactured in Indonesia, not Japan.
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#2225308 - 02/03/14 05:35 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
Morty Offline
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Registered: 11/10/13
Posts: 21
Loc: Norway
I'm about a month from receiving my CS10 (hopefully). All these problems with the CA95's keyboard action are making me concerned. If I get a problem with my piano, I probably have to ship the piano to the nearest piano technician, about 200 km. The same will probably be true for any DP. From following this thread, one can get the impression that the reliability of either Yamaha or Roland is somewhat better than Kawais? So, should I cancel my order for the CS10, and go one of Roland LX15 or Yamaha NU1?


Edited by Morty (02/03/14 06:45 PM)
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#2225323 - 02/03/14 05:58 PM Re: My Kawai CA95 has arrived! [Re: Morty]
spanishbuddha Offline
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Registered: 11/08/09
Posts: 2323
Loc: UK
Originally Posted By: Morty
I'm about a month from receiving my CS10 (hopefully). All these problems with the CA95's keyboard actions is making me concerned. If I get a problem with my piano, I probably have to ship the piano to the nearest piano technician, about 200 km. The same will probably be true for any DP. From following this thread, one can get the impression that the reliability of either Yamaha or Roland is somewhat better than Kawais? So, should I cancel my order for the CS10, and go one of Roland LX15 or Yamaha NU1?

No, not for the reasons you state.

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#2225337 - 02/03/14 06:44 PM Re: My Kawai CA95 has arrived! [Re: spanishbuddha]
Morty Offline
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Registered: 11/10/13
Posts: 21
Loc: Norway
Originally Posted By: spanishbuddha
Originally Posted By: Morty
I'm about a month from receiving my CS10 (hopefully). All these problems with the CA95's keyboard actions is making me concerned. If I get a problem with my piano, I probably have to ship the piano to the nearest piano technician, about 200 km. The same will probably be true for any DP. From following this thread, one can get the impression that the reliability of either Yamaha or Roland is somewhat better than Kawais? So, should I cancel my order for the CS10, and go one of Roland LX15 or Yamaha NU1?

No, not for the reasons you state.


Ok, thanks. thumb
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#2225339 - 02/03/14 06:46 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
TheodorN Offline
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Registered: 07/16/10
Posts: 1183
Loc: Helsingborg, Sweden
The question is if there is any indication of more problems with Kawai than other brands. Such an indication can not be based on one thread, and the experiences of one or few users. I've been reading about problems with Yamaha boards as well, for example the Yamaha P105. People tend to place higher demands though - and rightly so in my opinion - on more expensive pianos.

If we want to know which brands have the higher failing statistics, we have to look at many discussion sites, and many reviews, from here, from Amazon, Sweetwater, Musician's Friend and on and on. One dissatisfied customer doesn't tell you much, fifteen dissatisfied customers do.
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#2225355 - 02/03/14 07:10 PM Re: My Kawai CA95 has arrived! [Re: Morty]
iceporky Offline
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Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: Morty
I'm about a month from receiving my CS10 (hopefully). All these problems with the CA95's keyboard action are making me concerned.

So, should I cancel my order for the CS10, and go one of Roland LX15 or Yamaha NU1?


Of course not. Mine is just one of the few exceptions. I believe there are many Kawai DPs that are delivered in perfect conditions. Don't worry about it. smile
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#2225356 - 02/03/14 07:12 PM Re: My Kawai CA95 has arrived! [Re: evamar]
peterws Offline
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Registered: 07/21/12
Posts: 3459
Loc: Northern England.
evemar

"As a foreigner here I'm a second class citizen, and quite clearly. British people are quite notorious about putting a label within 2 seconds of listening to somebody speaking . . "

Nay, lad! You`re not a second class citizen. Your statement applies primarily (you may not realize this) to the Great North - South Divide. There`s an imaginary line drawn between Bristol and The Wash which divides our Sceptred Isle. You will not be accepted in Southern circles with a Northern accent, to the degree that anyone wanting to get on in their chosen vocation will take ellekyu-shun lessons (sorry about that, I`ve had a drink) like Tony Blair (a Scotsman) and countless others have. . . as far as foreigners are concerned, give back whatever you have to take. We love it . . .!
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#2225363 - 02/03/14 07:27 PM Re: My Kawai CA95 has arrived! [Re: chickenlump]
peterws Offline
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Registered: 07/21/12
Posts: 3459
Loc: Northern England.
Originally Posted By: chickenlump
peter,
I don't understand how the caution against the use of the term 'jap' has turned into a tirade against political correctness.

Now I'm sympathetic to the issue of political over-correctness, but this word has a clear historical and etymological reason why many people consider it derogatory. Instead of modifying your usage, stating that you will "stand your ground" against political correctness is a very arrogant point of view. This word has been considered improper for quite some time, it's not the fault of being 'politically correct' that you were not informed about it's connotations.


You really don`t get it do you? Can you not discern the difference between arrogance and humour? Lose humour, you lose everything. Imo of course. You`re not an ole Brit, you cannot possibly understand the way a 65yo thinks in our country which has been subject to an effete Government system that caves in to every vociferous pressure group in existence whilst in power, yet vehemently opposes them whilst in Opposition. We live in deceptive times, my friend. Be aware. George Orwell perceived this long ago. Patrick McGoohan did too; he portrayed the Legal Profession as clowns("The Prisoner") . .

In any case, I didn`t start this bloody argument! James did . . . .

Further. Please, if anyone wants to continue this debate, please send me a personal and keep this posting clear! Cheers Peter. Have fun.



Edited by peterws (02/03/14 07:37 PM)
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#2225365 - 02/03/14 07:30 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
Morty Offline
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Registered: 11/10/13
Posts: 21
Loc: Norway
Originally Posted By: iceporky
Originally Posted By: Morty
I'm about a month from receiving my CS10 (hopefully). All these problems with the CA95's keyboard action are making me concerned.

So, should I cancel my order for the CS10, and go one of Roland LX15 or Yamaha NU1?


Of course not. Mine is just one of the few exceptions. I believe there are many Kawai DPs that are delivered in perfect conditions. Don't worry about it. smile


Ok. There isn't a lot of information about the CS10 on the net, and most of the information there are, are on these forums. There isn't a lot of "review" type information to get hold on on any of the top DP's, and for one who doesn't have to opportunity to test all of them it's hard to get a real impression of them. So, one tries to absorb all information one can find, and filter out the noise before making a conclusion. Since there are so little information available, especially on the CS10, a few negative comments/threads can make a big impact on the perception of an instruments qualities.

So, I will stick to my decision and hope for the best!

M


Edited by Morty (02/03/14 07:31 PM)
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#2225414 - 02/03/14 09:01 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
Amaruk Offline
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Posts: 802
Loc: New England, USA
Way to go Morty! The CS10 is a very fine DP!
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#2225450 - 02/03/14 09:56 PM Re: My Kawai CA95 has arrived! [Re: Morty]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: Morty
Since there are so little information available, especially on the CS10, a few negative comments/threads can make a big impact on the perception of an instruments qualities.


I don't see this as an issue with Kawai's products. I see it as an issue with the dealers. Like all projects, there will always be issues. The key is to fix them promptly and properly. Then everyone is happy. I don't fault Kawai in this case, I fault the dealer.

Anyways, congrats on purchasing the CS10. You are indeed blessed to have such a fine piano to call your own. smile

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#2225571 - 02/04/14 03:02 AM Re: My Kawai CA95 has arrived! [Re: peterws]
evamar Offline
500 Post Club Member

Registered: 12/02/12
Posts: 541
Loc: Spanish living in UK
Originally Posted By: peterws
evemar

"As a foreigner here I'm a second class citizen, and quite clearly. British people are quite notorious about putting a label within 2 seconds of listening to somebody speaking . . "

Nay, lad! You`re not a second class citizen. Your statement applies primarily (you may not realize this) to the Great North - South Divide. There`s an imaginary line drawn between Bristol and The Wash which divides our Sceptred Isle. You will not be accepted in Southern circles with a Northern accent, to the degree that anyone wanting to get on in their chosen vocation will take ellekyu-shun lessons (sorry about that, I`ve had a drink) like Tony Blair (a Scotsman) and countless others have. . . as far as foreigners are concerned, give back whatever you have to take. We love it . . .!


Lass, actually ... hum... over 40, though! smile

I didn't know Tony Blair is a Scotsman! He did a good job hiding it! Quite sad, really.

Now you say it, my best British friend is from Scotland... we both had to do quite a lot of work to get to understand each other... she's quite direct, which I really like. grin

But you still see a lot of high noses and cold shoulders even between British themselves, from the same area, not even mentioning foreigners... at least in South England, cannot say anything yet about the "space up there" wink Definitely class division issue. ("We are all middle class"! hehe, yeah right)
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#2225574 - 02/04/14 03:08 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
evamar Offline
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Registered: 12/02/12
Posts: 541
Loc: Spanish living in UK
I agree, the CA95 is a magnificent digital piano and it's just a pity that you found a problem with yours.

However, I also think that securing a good after sales service is also important, and that comes as a responsibility of the maker. There should be far more recognised techs everywhere to deal with any issue. I wouldn't blame the dealer, they are trying their best to fix it, but unfortunately they haven't been trained properly. That's why I think that Kawai should offer training workshops precisely to create a good after sale service. Look at you, only one Kawai dealer in your country, and they cannot fix it.

I would ask them to take it back, and it's your decision either to take a refund and look for something else or to get a new CA95.
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#2225691 - 02/04/14 10:06 AM Re: My Kawai CA95 has arrived! [Re: evamar]
toddy Online   content
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Registered: 09/30/11
Posts: 1598
Loc: Portugal
Originally Posted By: evamar
[quote=peterws]evemar
But you still see a lot of high noses and cold shoulders even between British themselves, from the same area, not even mentioning foreigners... at least in South England, cannot say anything yet about the "space up there" wink Definitely class division issue. ("We are all middle class"! hehe, yeah right)


This is indeed a sorry sounding experience. Unpleasant and obtuse people! I apologise on behalf of my countrymen (or should I say persons). But as Peter says, we're really not all like this. In fact,up north, from where I also originate, we're not snobs. Just sullen, awkward bastards. smile


Edited by toddy (02/04/14 10:06 AM)
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#2225762 - 02/04/14 12:50 PM Re: My Kawai CA95 has arrived! [Re: evamar]
R_B Offline
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Registered: 09/03/09
Posts: 497
"Magnificent" or not there DOES seem to be an issue with adequate preparation for shipment and with getting competent repair help when units succumb to whatever shipping stresses they are subjected to.
Not saying that ALL of them are subject to the same shipping/handling stresses, or that ALL of them succumb, or that ALL the repair technicians are incompetent.
a) If it is shipping damage, even if it is a jolt that dislodges something that can be put back - it shouldn't happen.
OK, so pallet forks going through the side of the crate is a level of stress that they can't reasonably "package"(verb) against, but for foreseeable shocks it should be possible to restrain parts likely to "move around a bit".
Design for transport; domestic appliances typically have bars and brackets to restrain internal movement, this is NOT hard to do and do right.
b) When a part becomes misaligned during shipment it should be possible to re-align it easily and simply WITHOUT risking further degradation by what may politely called "technician process induced damage/faults/failures".
From the (anecdotal, OK I get that) evidence it would seem that dismantling/re-assembling of case parts is i) Not intuitive b) not taught c) not well documented.

My IMPRESSION is that local music stores assign their "electronics" techs to everything that isn't 100% acoustic and don't offer much training in the "construction aspects" of the instruments. e.g. the correct sequence in which to take it apart and re-assemble it, align whatever to whichever in order to ensure that covers/lids move smoothly and close tightly, etc.
========================================================
Heck, I just bought a new fridge.
The DELIVERY driver knew how to level it and align the doors so that they close nicely.
His only JOB is to get it off the truck and in the right room in the house (-:
To be fair, he probably delivers half dozen or more every day and they are probably all very similar, so he is well practiced.

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#2225763 - 02/04/14 12:52 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
R_B Offline
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Registered: 09/03/09
Posts: 497
Anyone 'ere speak Scouse ?


Edited by R_B (02/04/14 12:52 PM)

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#2225765 - 02/04/14 12:55 PM Re: My Kawai CA95 has arrived! [Re: R_B]
peterws Offline
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Registered: 07/21/12
Posts: 3459
Loc: Northern England.
You don`t write Scouse . . . . grin
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#2226139 - 02/05/14 03:49 AM Re: My Kawai CA95 has arrived! [Re: peterws]
evamar Offline
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Registered: 12/02/12
Posts: 541
Loc: Spanish living in UK
haha... one of my personal English tests -after having been living here for over a year and getting used to people NOT speaking the English they WERE supposed to speak wink - was trying to watch "Auf Wiedersehen Pet"; my husband had the DVD collections.

That IS a good mix of British accents! I more or less managed to understand them, but it was impossible to get Oz, really! Only him, not sure why as he had a Geordie accent, didn't he?

I had to use subtitles for the 1st series, then I managed to understand him for the rest.

First time, many years ago, that I managed to have a phone conversation with a Scotsman customer without asking "Pardon? Could you repeat that, please?" I was really pleased with myself... specially considering that other native colleagues still had to ask. But really, it is simply amazing how different people sound, when I first came it took me a while to realise that they were actually speaking English!

Far more different accents than in Spain, and we have plenty accents and several Spanish languages, what you call Spanish is only one of them.
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#2226141 - 02/05/14 04:10 AM Re: My Kawai CA95 has arrived! [Re: evamar]
peterws Offline
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Registered: 07/21/12
Posts: 3459
Loc: Northern England.
In fact, you`ll find out that whatever accent you hear, the speaker is the only one who thinks he`s speaking properly. Everybody else speaks incorrectly; but what throws Scots people is this; English accent, and Scottish phrases; turns heads everytime!. Yes. It gets more complicated than you thought!
You do well understanding Geordies. I can`t . .


Edited by peterws (02/05/14 04:11 AM)
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#2226142 - 02/05/14 04:15 AM Re: My Kawai CA95 has arrived! [Re: peterws]
evamar Offline
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Registered: 12/02/12
Posts: 541
Loc: Spanish living in UK
Originally Posted By: peterws
... whatever accent you hear, the speaker is the only one who thinks he`s speaking properly. Everybody else speaks incorrectly...


Same as personal taste... I'm THE ONLY person on Earth that has good taste, of course! grin
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#2238885 - 02/28/14 05:55 AM Re: My Kawai CA95 has arrived! [Re: Kawai James]
Lakeside Offline
Full Member

Registered: 07/04/12
Posts: 107
Loc: Beijing China
Hi, James.
I live in Beijing, piano store only see Kawai CA13. CA65 & CA95 have not entered the Chinese market. I can study at the forum over a year. Now, finally going to be determined to buy a CA95. I'm being explored through a friend in Japan to buy my place, and then shipped to China. Do you have any better suggestions for me?
Thank you!


Edited by Lakeside (02/28/14 05:58 AM)
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#2238891 - 02/28/14 06:30 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
Kawai James Online   content
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Registered: 09/06/07
Posts: 8891
Loc: Hamamatsu, Japan
Hello Lakeside.

I always recommend that customers purchase from within their own country. May I ask if you have contacted Kawai Shanghai to ask if they have any plans to introduce the CA95 or CA65?

This would be preferable to purchasing from Japan and having the instrument shipped over.

Kind regards,
James
x
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#2238894 - 02/28/14 06:52 AM Re: My Kawai CA95 has arrived! [Re: evamar]
peterws Offline
3000 Post Club Member

Registered: 07/21/12
Posts: 3459
Loc: Northern England.
Originally Posted By: evamar
Originally Posted By: peterws
... whatever accent you hear, the speaker is the only one who thinks he`s speaking properly. Everybody else speaks incorrectly...


Same as personal taste... I'm THE ONLY person on Earth that has good taste, of course! grin


AND you`re the best looking!
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#2239231 - 02/28/14 08:34 PM Re: My Kawai CA95 has arrived! [Re: Kawai James]
Lakeside Offline
Full Member

Registered: 07/04/12
Posts: 107
Loc: Beijing China
Hi James.
   I really want to buy a digital piano that I liked in my country. But, unfortunately, seems to include kawai, Yamaha, etc. quality brands of medium and high-end digital pianos have not entered the Chinese mainland market. I have been waiting for two years, has also been discussed with the mainland distributor kawai Parsons too, have not been satisfied with the results. Purchased from abroad are forced upset. Your suggestion "I always recommend that customers purchase from within their own country." I understand very well. However, I really have to cancel the purchase CA95 idea yet? According to your suggestion, I have given Kawai Shanghai sent a Email, but I do not hold any hope.
Thank you for your reply!
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Kawai CA95

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#2239283 - 02/28/14 10:26 PM Re: My Kawai CA95 has arrived! [Re: Lakeside]
Kawai James Online   content
8000 Post Club Member

Registered: 09/06/07
Posts: 8891
Loc: Hamamatsu, Japan
Hello Lakeside,

Originally Posted By: Lakeside
Your suggestion "I always recommend that customers purchase from within their own country." I understand very well. However, I really have to cancel the purchase CA95 idea yet? According to your suggestion, I have given Kawai Shanghai sent a Email, but I do not hold any hope.


I can appreciate your frustration. However, please understand that - as a Kawai employee - I cannot recommend individuals purchase instruments from outside of their region.

I should also point out that an instrument purchased in Japan and shipped to China, would need to be returned to Japan for any warranty-related support claims.

Kind regards,
James
x
_________________________
Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.

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#2239311 - 02/28/14 11:43 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
UberB Offline
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Registered: 08/06/12
Posts: 28
Quite a bump. I actually bought a CA95 yesterday and it will be shipped here on Tuesday. Can't wait!

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#2239367 - 03/01/14 04:39 AM Re: My Kawai CA95 has arrived! [Re: peterws]
evamar Offline
500 Post Club Member

Registered: 12/02/12
Posts: 541
Loc: Spanish living in UK
Originally Posted By: peterws
Originally Posted By: evamar
Originally Posted By: peterws
... whatever accent you hear, the speaker is the only one who thinks he`s speaking properly. Everybody else speaks incorrectly...


Same as personal taste... I'm THE ONLY person on Earth that has good taste, of course! grin


AND you`re the best looking!


Well, I AM, according to my yaya (nana), but I think she was a bit biased...


We ALL are the best looking, cleverest and best talented for them, are we not?
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#2239368 - 03/01/14 04:41 AM Re: My Kawai CA95 has arrived! [Re: UberB]
evamar Offline
500 Post Club Member

Registered: 12/02/12
Posts: 541
Loc: Spanish living in UK
Originally Posted By: UberB
Quite a bump. I actually bought a CA95 yesterday and it will be shipped here on Tuesday. Can't wait!


Congratulations!!! I had another chance to try a CA95 and really wish my budget could stretch a bit more... maybe in a few years time I'll get what's around then, the soundboard made all the difference!

Send some pics!
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#2239831 - 03/01/14 11:37 PM Re: My Kawai CA95 has arrived! [Re: Kawai James]
Lakeside Offline
Full Member

Registered: 07/04/12
Posts: 107
Loc: Beijing China
Hi, James.
Thank you for your patience, understanding and admiration for your professionalism. It seems I have to choose between the two results. Or give up CA95, still insist on buying from abroad, and bear the freight, duties, need to return to Japan for technical support prices. I mean, I stick with the CA95, and the responsibility to consider. I took the risk to the quality of products KAWAI company in good standing of the hand, and the consistency of the quality of KAWAI products, wish me luck. In addition, I may pay the price, CA95B Chinese mainland CIF will not exceed $ 5000, I do not know if the price is reasonable.
Thanks again!


Edited by Lakeside (03/01/14 11:45 PM)
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Shigeru Kawai SK-3
Kawai CA95

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#2239848 - 03/02/14 12:09 AM Re: My Kawai CA95 has arrived! [Re: Lakeside]
dmd Offline
1000 Post Club Member

Registered: 04/15/09
Posts: 1779
Loc: Pennsylvania
Originally Posted By: Lakeside
I really have to cancel the purchase CA95 idea yet?


Yes, you do !!!!!

Don't even think about purchasing from another country.

You would be setting yourself up for the biggest disappointment of your life.

That would be absolutely foolish.

Something is bound to go wrong and you are the one who is going go feel the pain.

That is too large of an investment to "hope for the best".

Forget it !
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My current system: Kawai ES7 + Focal CMS40 Powered Monitors, SennHeiser HD555 Phones, Focusrite Scarlett 2i2 audio interface, Mackie ProFX8 Mixer, Ravenscroft275, True Keys American Grand, Ivory II American Concert D, Steinway Basic, Galaxy Vintage D, True Pianos, Pianoteq, Alicia's Keys

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#2239871 - 03/02/14 01:05 AM Re: My Kawai CA95 has arrived! [Re: dmd]
Marcos Daniel Offline
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Registered: 06/07/13
Posts: 154
Loc: Punta Alta, Buenos Aires, Arge...
I understand why a distribuitor may prefer not to have stock of a certain digital piano in his market, perhaps because of the risk that no one would buy that model.
But why can't they import a model if the customer pays before?
There should be some kind of paid pre-order, (I don't know how to explain it in English, well, I would not be able to give a name in Spanish, but I hope the idea is understood) so everyone in different countries could buy freely the model they want. I've seen here that the problem is not restricted to undeveloped countries like mine, for instance I've read here that Australians can't buy the VPC, don't know if mp11 will go to them...

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#2239881 - 03/02/14 01:38 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
Kawai James Online   content
8000 Post Club Member

Registered: 09/06/07
Posts: 8891
Loc: Hamamatsu, Japan
Marcos, I believe there are some situations whereby the dealer/distributor is able to special order a single instrument that has been pre-paid by the customer.

However, certain countries also have strict electronics/safety standard checks that preclude an instrument from being imported without certification, and very high import taxes. As such, it can be very difficult for a distributor to justify introducing an expensive model that may not sell in sufficient numbers to offset these additional costs.

Regarding Kawai Australia, while the VPC1 has not been introduced into this market, I'm almost certain that the MP11 will be available in the future.

Kind regards,
James
x
_________________________
Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.

"Richard, none of us could forget you have a CLP-990." - EssBrace, 2014

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#2239952 - 03/02/14 06:19 AM Re: My Kawai CA95 has arrived! [Re: dmd]
Lakeside Offline
Full Member

Registered: 07/04/12
Posts: 107
Loc: Beijing China
Originally Posted By: dmd
Originally Posted By: Lakeside
I really have to cancel the purchase CA95 idea yet?


Yes, you do !!!!!

Don't even think about purchasing from another country.

You would be setting yourself up for the biggest disappointment of your life.

That would be absolutely foolish.

Something is bound to go wrong and you are the one who is going go feel the pain.

That is too large of an investment to "hope for the best".

Forget it !


So, I can only choose to CA15. This is the Chinese market to buy the highest model KAWAI DP.


Edited by Lakeside (03/02/14 06:27 AM)
_________________________
Shigeru Kawai SK-3
Kawai CA95

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#2240014 - 03/02/14 09:52 AM Re: My Kawai CA95 has arrived! [Re: Kawai James]
Marcos Daniel Offline
Full Member

Registered: 06/07/13
Posts: 154
Loc: Punta Alta, Buenos Aires, Arge...
James thank you very much for clarifying those points, specially the one about electronics certification, I'll try to believe that this point is the main trouble, because here taxes are automatically transferred into the price of what you buy, and I think it is this way around the world.
For instance in Argentina if I don't remember wrongly I believe that there is a 70% of taxes (50% importation tax + 21% VAT), those calculated not on the product price, but on product + shipment. And there is a oficial policy to protect local industry against asian industries (I've not seen an argentinian DP in my life) that make electronic difficult to import, plus currency exchange strict controls, etc. etc. etc., so you can get an ES7 here for U$S 3500-4000.
Anyway the only person that cares about this kind of question is you James, I've send mails before that remain unanswered.
Man, Kawai should have clones of yours around the world!

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#2240390 - 03/02/14 08:04 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
Kawai James Online   content
8000 Post Club Member

Registered: 09/06/07
Posts: 8891
Loc: Hamamatsu, Japan
Hi Marcos, thank you for post, and for your kind words. wink

I'll pass on your comments to one of my good colleagues here responsible for the South American market.

Originally Posted By: Marcos Daniel
Man, Kawai should have clones of yours around the world!


I think most people in this company would agree that one James is quite enough. wink

Kind regards,
James
x
_________________________
Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.

"Richard, none of us could forget you have a CLP-990." - EssBrace, 2014

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#2240429 - 03/02/14 09:42 PM Re: My Kawai CA95 has arrived! [Re: Kawai James]
Marcos Daniel Offline
Full Member

Registered: 06/07/13
Posts: 154
Loc: Punta Alta, Buenos Aires, Arge...
You're welcome James!
I think that the main point with Kawai in Argentina is that the official dealer is a traditional piano store with more than a century of story (they also represent Steinway & Sons), they're without any doubt the best here if we speak of accoustic pianos sales, tuning, repairing, restoration etc., may be I am wrong but it seems to be that communication by internet is not their strong point.
I remember other person who said that some doubts about MP6 were no answered by them, it seems to me that they're not experts on DPs.

Anyway I must say that they are very kind by phone or at their store.

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#2240445 - 03/02/14 10:15 PM Re: My Kawai CA95 has arrived! [Re: Marcos Daniel]
doremi Offline
1000 Post Club Member

Registered: 04/06/07
Posts: 1721
Originally Posted By: Marcos Daniel
...And there is a oficial policy to protect local industry against asian industries (I've not seen an argentinian DP in my life)...

That sounds like protecting Yetis in Argentina.
I am all for it, they are lovely grin
_________________________
I am 'doremi' because I play scales smile
Had I progressed to playing chords,
I would be 'domisol' shocked

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#2240447 - 03/02/14 10:17 PM Re: My Kawai CA95 has arrived! [Re: Kawai James]
Lakeside Offline
Full Member

Registered: 07/04/12
Posts: 107
Loc: Beijing China
Originally Posted By: Kawai James


I'll pass on your comments to one of my good colleagues here responsible for the South American market.




I really hope Kawai company responsible for the Asian market (especially China) Mr. (Ms.), capable of understanding and attention to these opinions.

In China, learning the piano very large number of people, which is about more than 20 million, of which a very large number of piano price at about $ 3300 (about not more than RMB ¥ 20000). Also, the living conditions of the majority of people can not guarantee the piano without harassment neighbors. For example, my piano teacher had a dispute with a neighbor that end.

In fact, compared to the same price of an acoustic piano, CA65 such DP, sound finger touch, pedal feel completely over the quality of most of the vertical acoustic piano. Not only that, it do not care about the effects of temperature and humidity, can not harass neighbors and family, there are many acoustic piano incomparable results. If the production of musical instruments in China, the price is quite acceptable, the market can be said to be promising ah!


Edited by Lakeside (03/02/14 10:22 PM)
_________________________
Shigeru Kawai SK-3
Kawai CA95

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#2241643 - 03/05/14 12:49 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
derek_900 Offline
Junior Member

Registered: 03/04/14
Posts: 4
I have recently purchased a Kawai CA95 and am a little disappointed hence I am asking what other people think.

The main issue for me is the sound. I have to increase the slider volume to almost its maximum to get what I think is a reasonable sound from the CA95; after all the speakers are 45 watts. I would have thought that this instrument should really be big in sound. Also I have noticed that the E and G in the treble section sound flat. This is not always the case, sometimes it's OK.

When I use the headphones all is great and a truly wonderful sound.

Has any one got any opinions or advice. I have sent an email to Kawai and await a response.

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#2241649 - 03/05/14 12:58 PM Re: My Kawai CA95 has arrived! [Re: derek_900]
evamar Offline
500 Post Club Member

Registered: 12/02/12
Posts: 541
Loc: Spanish living in UK
I read somewhere -maybe even here!- that they recommend to put the CA95 against a corner (not against a wall), so that you'll get the best from the soundboard.

Strange about the funny keys, especially if is not constant. Maybe they'll sound better with the above solution or you can try the virtual assistant? Have you updated the version? Kawai James left some link, I'll have a look for you and will edit if I find it.

Keep us informed, a member of my family is seriously considering buying this model after trying my CA65!



Edited by evamar (03/05/14 01:03 PM)
_________________________
Serious since Dec 2013. March 2014, Kawai CA95!

Time you enjoy wasting was not wasted



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#2241720 - 03/05/14 02:55 PM Re: My Kawai CA95 has arrived! [Re: derek_900]
ando Online   content
3000 Post Club Member

Registered: 11/23/10
Posts: 3520
Loc: Melbourne, Australia
Originally Posted By: derek_900
I have recently purchased a Kawai CA95 and am a little disappointed hence I am asking what other people think.

The main issue for me is the sound. I have to increase the slider volume to almost its maximum to get what I think is a reasonable sound from the CA95; after all the speakers are 45 watts. I would have thought that this instrument should really be big in sound. Also I have noticed that the E and G in the treble section sound flat. This is not always the case, sometimes it's OK.

When I use the headphones all is great and a truly wonderful sound.

Has any one got any opinions or advice. I have sent an email to Kawai and await a response.


Something is definitely wrong there. The CA95 is very loud if turned to maximum - far louder than an acoustic. It should be blowing your head off at that level. I think I had the volume at about 2/3 to get a similar level to a big grand piano. About half to be as loud as an upright.

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#2241761 - 03/05/14 03:52 PM Re: My Kawai CA95 has arrived! [Re: ando]
derek_900 Offline
Junior Member

Registered: 03/04/14
Posts: 4
Thank you for the guidance; it is very useful and is exactly what I was thinking. I am waiting for Kawai to get back to me.

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#2241857 - 03/05/14 07:10 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
Kawai James Online   content
8000 Post Club Member

Registered: 09/06/07
Posts: 8891
Loc: Hamamatsu, Japan
As others have noted, the CA95's speaker system is quite powerful - at maximum volume the instrument will be very loud.

My recommendation would be to raise this matter with the dealer from whom the instrument was purchased. You may also wish to visit the dealer's store to compare the sound of your CA95 with the same model in their showroom.

Kind regards,
James
x
_________________________
Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.

"Richard, none of us could forget you have a CLP-990." - EssBrace, 2014

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#2242073 - 03/06/14 07:44 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
JFP Offline
1000 Post Club Member

Registered: 07/19/10
Posts: 1336
Loc: The Netherlands
1) perform a factory reset - so all mistakes with EQ settings are cancelled out
2) check if in Menu- Basic settings - setting 4 - speaker volume is set to 'normal'
3) while playing a piano demo , listen carefully at each speaker and behind the soundboard to determine if they sound right, or sound at all. A cable could have gotten loose during transport (easy fix).

Hope this helps. My CA95 is more than loud enough. Unless your living in a castle with grand ballroom (and even then).

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#2257031 - 04/05/14 04:22 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
derek_900 Offline
Junior Member

Registered: 03/04/14
Posts: 4
Hi All,

Have been back to the dealer who has been very helpful. We shipped in another CA95 to compare with mine. I must admit it seemed very similar in volume so OK on this aspect.
I have been back to the shop several times and they are always very helpful. The odd thing is that I still have issues with key sounds D7 down to F6 including the sharps. These keys sound clunky and if I still had an acoustic piano I would say it was out of tune. The guy form the shop seems to think that they sound OK, but I think there is a definite lack of tone and brightness with these keys. I have tried factory reset and other adjustments but cannot get it to the point where they perform in unison with the other key, especially when playing a scale or music which requires single notes in the right hand (hope that makes sense). The other night I was playing and got a really bad resonance in the bass. I had to switch off and then it seem to cure itself. I must admit I think I am regretting getting rid of my acoustic piano. Unless I can get these issues revolve the CA95 has not lived up to my expectations.
I have notice other people posting about firmware updates, so I am not sure if my problem could be fixed by something similar.

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#2257089 - 04/05/14 09:22 AM Re: My Kawai CA95 has arrived! [Re: derek_900]
lolatu Offline
Full Member

Registered: 11/01/13
Posts: 391
Loc: UK
Originally Posted By: derek_900
Have been back to the dealer who has been very helpful. We shipped in another CA95 to compare with mine. I must admit it seemed very similar in volume so OK on this aspect.

My observations on the volume are the same as Ando's. Maybe there's something wrong with your electricity supply, so not enough power is getting through?

Quote:
I have been back to the shop several times and they are always very helpful. The odd thing is that I still have issues with key sounds D7 down to F6 including the sharps. These keys sound clunky and if I still had an acoustic piano I would say it was out of tune. The guy form the shop seems to think that they sound OK, but I think there is a definite lack of tone and brightness with these keys. I have tried factory reset and other adjustments but cannot get it to the point where they perform in unison with the other key, especially when playing a scale or music which requires single notes in the right hand (hope that makes sense).

I think I know what you're referring to. Whenever I play bar 15 in Chopin's Nocturne in C# minor No 20, the con forza run starting on C#7 going down to F#6 sounds very "plinky" and the notes have very little sustain or resonance. It contrasts the the bigger sound I get with my Roland or on Pianoteq. I just assumed this is how a Kawai grand sounds.

Quote:
The other night I was playing and got a really bad resonance in the bass. I had to switch off and then it seem to cure itself.

I haven't experienced anything like that. Is it due to the acoustics of your room? You can adjust the volume on single notes using the Virtual Technician if this is the case. However, then you'll find those notes are too quiet when using headphones. The "solution" is to store the different settings in a Registration.

Unfortunately, the CA95's Registrations are totally dysfunctional. When you load your registration that contains your volume tweaks, you can now no longer select a different piano sound, change the touch, change any of the Basic or MIDI settings, or fine tune the note volumes while you have that registration selected! shocked You can save the volume tweaks to your User Settings, but then you will have the same problem when you try to use headphones.

Quote:
I have notice other people posting about firmware updates, so I am not sure if my problem could be fixed by something similar.

I doubt the samples will get updated in a firmware update. I remain hopeful about other areas being fixed. cool
_________________________
Kawai CA95 / Roland FP3 / Pianoteq Stage / Tannoy Reveal Active / Sony MDR-7506 / Steinberg UR22 / K&M 18810

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#2257092 - 04/05/14 09:30 AM Re: My Kawai CA95 has arrived! [Re: derek_900]
Morodiene Offline
Yikes! 10000 Post Club Member

Registered: 04/06/07
Posts: 11448
Loc: Boynton Beach, FL
Originally Posted By: derek_900
Hi All,

Have been back to the dealer who has been very helpful. We shipped in another CA95 to compare with mine. I must admit it seemed very similar in volume so OK on this aspect.
I have been back to the shop several times and they are always very helpful. The odd thing is that I still have issues with key sounds D7 down to F6 including the sharps. These keys sound clunky and if I still had an acoustic piano I would say it was out of tune. The guy form the shop seems to think that they sound OK, but I think there is a definite lack of tone and brightness with these keys. I have tried factory reset and other adjustments but cannot get it to the point where they perform in unison with the other key, especially when playing a scale or music which requires single notes in the right hand (hope that makes sense). The other night I was playing and got a really bad resonance in the bass. I had to switch off and then it seem to cure itself. I must admit I think I am regretting getting rid of my acoustic piano. Unless I can get these issues revolve the CA95 has not lived up to my expectations.
I have notice other people posting about firmware updates, so I am not sure if my problem could be fixed by something similar.


Are you just using the factory preset? It's my understanding that the CA95 has a lot of ways you can adjust the sounds, even down to the specific keys. Try updating to the latest version first, then look into what options you have for adjustment.

I haven't read the whole thread, so forgive me if this has been addressed, but do you hear the same thing on headphones, or just out of the on-board speakers? It may be an acoustic issue in the room that needs to be addressed.
_________________________
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MTNA member
www.valeoconservatory.com
Petrof 9'2 Concert, Yamaha G3, Roland FP-7, Yamaha MOX6, Kawai MP11

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#2257137 - 04/05/14 11:47 AM Re: My Kawai CA95 has arrived! [Re: derek_900]
ArminOF Offline
Junior Member

Registered: 03/31/14
Posts: 2
Loc: Essen, Germany
Originally Posted By: derek_900
The odd thing is that I still have issues with key sounds D7 down to F6 including the sharps. These keys sound clunky and if I still had an acoustic piano I would say it was out of tune.


Are you experiencing this only when you play with speakers on? I have issues with some keys on my CS 10 as well (it has the same action as the CA 95), they have kind of a clicky sound, but is caused by the action itself not by the sound engine. When playing with a reduced speaker volume, this clicky sound mixes with the sound from the speakers an creates an impression as if the piano is out of tune. I already contacted Kawai Germany and they will send an technician to check the problem. Apart from that, I think the CS 10 is really fantastic. [/quote]

Quote:
The other night I was playing and got a really bad resonance in the bass.


I noticed that the soundboard system on the CS 10 needs a certain level of minimum volume to really be effective. So on lower speaker volume settings, I perceive a lack of bass volume as well but I don't think this is a real problem (and our neighbors appreciate that for sure).

Additionally, perceived bass volume can be influenced by the position of the instrument in your room and distance and angle to the wall. Small changes of position can have great effect on perceived volume levels esp. in bass frequencies. Have you tried to change the position of your CA 95?

Kr,
Armin

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#2257193 - 04/05/14 01:29 PM Re: My Kawai CA95 has arrived! [Re: ArminOF]
lolatu Offline
Full Member

Registered: 11/01/13
Posts: 391
Loc: UK
Originally Posted By: ArminOF
I have issues with some keys on my CS 10 as well (it has the same action as the CA 95), they have kind of a clicky sound, but is caused by the action itself not by the sound engine. When playing with a reduced speaker volume, this clicky sound mixes with the sound from the speakers an creates an impression as if the piano is out of tune.

Are these clicks like a different kind of thump when you press the keys hard, or something else? Is it mainly white or black keys or a mixture?
_________________________
Kawai CA95 / Roland FP3 / Pianoteq Stage / Tannoy Reveal Active / Sony MDR-7506 / Steinberg UR22 / K&M 18810

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#2257304 - 04/05/14 05:53 PM Re: My Kawai CA95 has arrived! [Re: ArminOF]
cub Offline
Full Member

Registered: 11/25/12
Posts: 33
Originally Posted By: ArminOF

Are you experiencing this only when you play with speakers on? I have issues with some keys on my CS 10 as well (it has the same action as the CA 95), they have kind of a clicky sound, but is caused by the action itself not by the sound engine. When playing with a reduced speaker volume, this clicky sound mixes with the sound from the speakers an creates an impression as if the piano is out of tune. I already contacted Kawai Germany and they will send an technician to check the problem. Apart from that, I think the CS 10 is really fantastic.


I have had a similar problem with a new CA95. There are 6 or so keys which make a click sound when played. For me this occurs with the piano switched off altogether and is audible when playing. It seems like there is a piece of felt missing at the bottom of the key bed or within the action itself. All the other keys have a soft quiet feeling at the bottom of the key stroke but these other keys make more of a banging feeling with an audible click or clunk. Most of the affected keys are either B or C.

I should add that the action feel for all the other keys is lovely and overall I'm happy with the instrument. I am hoping that Kawai will be able to fix the key bed/action issues. For me this is a backup instrument for practice at night time and when I don't want to disturb the family or neighbours.

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#2257308 - 04/05/14 06:13 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
peterws Offline
3000 Post Club Member

Registered: 07/21/12
Posts: 3459
Loc: Northern England.
Took one look at these and thought to meself "Trouble!"

So I buys a DGX instead . . .
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#2257977 - 04/07/14 04:11 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
derek_900 Offline
Junior Member

Registered: 03/04/14
Posts: 4
I have recontacted the dealer and asked for a replacement from Kawai which the dealer has agreed to do.

I am well pleased with all the other keys and the way they perform; it's just the group from D7 down to F6. I have been and played my former piano teachers grand and the sound on that is as I would expect, bright, in tune, and good volume.

I have tried everything with the current CA95 to try and correct this issue, virtual technician, basic settings, but my main point would be: why should you have to do this on a brand new instrument?

Anyway, I'll report again when the new one arrives.

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#2257993 - 04/07/14 05:34 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
lolatu Offline
Full Member

Registered: 11/01/13
Posts: 391
Loc: UK
derek_900, could you make a recording of your old one and your new one so we can compare?

iceporky, having read through this thread, I'm intrigued to know the end of your story and what's happened with your keyboard issue. Do you have an update?
_________________________
Kawai CA95 / Roland FP3 / Pianoteq Stage / Tannoy Reveal Active / Sony MDR-7506 / Steinberg UR22 / K&M 18810

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#2258034 - 04/07/14 08:04 AM Re: My Kawai CA95 has arrived! [Re: lolatu]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Originally Posted By: lolatu
iceporky, having read through this thread, I'm intrigued to know the end of your story and what's happened with your keyboard issue. Do you have an update?


Haha! Well, the dealer is ordering a new CA95 for me. I'm now just waiting for a delivery schedule. Hope it works out this time. smile
_________________________
Kawai CA95, ES7.

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#2295952 - 06/27/14 09:51 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
My brand-new replacement CA95 arrived 3 days ago.

Bad news first. There's still a fluffy/thumping key in the new set. This time is the A key (the last time was the B key). It's in the same octave as the middle C. But besides that A key, everything is pretty much perfect.

Good news next. It could very well be that my mind is playing tricks on me so that I'll not be drowned in sorrows. But here's what I discovered about this new set (default settings):
- The Concert Grand sound is much more open (nice!)
- The keys are firmer to play on (super nice!)
- The black keys make a tiny 'tok' sound when I release it abruptly (cool!)

The firmer feel to the keys is great, but I guess it's because the keys have not been broken in yet. But, as of now, it feels really, really good.

Now, I had spent hours playing at a piano store where they sell "german luxury" pianos - I was eyeing a Schimmel K122 (super nice mellow sound). But to keep an open mind, I played on another Schimmel (C130), an August Forrester and a couple of Wilh Steinberg. I can clearly hear the key mechanisms on those pianos (esp. the Wilh Steinberg). The black key's slight 'tok' sound reminds me of the Schimmel K122 key action (see, I told you my mind is making all kind of inferences to comfort me).

Anyways, I'm not going to ask for another replacement set or let any clueless technician near my piano again. If that A key really bothers me that much, I can always do inversions to go around chords that hit the A key.
_________________________
Kawai CA95, ES7.

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#2296934 - 06/30/14 11:13 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
lolatu Offline
Full Member

Registered: 11/01/13
Posts: 391
Loc: UK
Sorry to hear that your replacement also has a keyboard problem. It is yet another example for the list, and it shows that those maintaining that these problems are rare, don't understand probablity. There may be some reporting bias towards problems, but when people who've already reported problems are getting second units with problems, there is only a tiny chance that this is down to bad luck.

"Fluffy / thumping key" sounds like it could be the front rail, but it's hard to tell without looking at it. You might have to try to fix the problem yourself: see a description here. I would still report it as a warranty issue though, and work with the technician to put it right, so you have some recourse.

Quote:
- The Concert Grand sound is much more open (nice!)
- The keys are firmer to play on (super nice!)
- The black keys make a tiny 'tok' sound when I release it abruptly (cool!)

I'm confused how it's even possible for there to be such variation between units...? Dutch Dhamma reported the same thing on her second one (link).
_________________________
Kawai CA95 / Roland FP3 / Pianoteq Stage / Tannoy Reveal Active / Sony MDR-7506 / Steinberg UR22 / K&M 18810

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#2296989 - 06/30/14 02:42 PM Re: My Kawai CA95 has arrived! [Re: lolatu]
Dutch Dhamma Online   content
Full Member

Registered: 10/06/12
Posts: 50
Loc: Netherlands
Originally Posted By: Iceporky
- The Concert Grand sound is much more open (nice!)
- The keys are firmer to play on (super nice!)
- The black keys make a tiny 'tok' sound when I release it abruptly (cool!)

Originally Posted By: lolatu
I'm confused how it's even possible for there to be such variation between units...? Dutch Dhamma reported the same thing

Yes, that’s still a mystery to me. My second CA 95 sounded much more alive, dynamic and fresh. Not only the Concert Grand sample sounded as Iceporky say’s “much more open”, but the rest of the samples sounded also better. Not only through the speakers and soundboard but also trough headphones. I can understand that in some cases a real acoustic piano can differ in sound from one model to another, but a digital piano? It just doesn’t make sense.

For what about the one noisy key in the second CA 95 unit of Iceporky. I’ am sorry to say but this proves IMO again that Kawai need’s to invest a bit more in factory quality control. I mean if you can get 87 keys right, why not the last one also? But I’ am still in love with my Kawai CA 95. Perfection is probably not something from this world smile
Greetings,
Dhamma
_________________________
Learning to play piano on a Kawai CA 95-SB / Sennheiser HD 600

"Music in the soul can be heard by the universe".
Lao Tzu

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#2297089 - 06/30/14 08:57 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
lolatu, I'm too timid to fix it myself. I'll just leave it as it is because my previous CA95 doesn't feel the same after it has been opened up (again, it could be me imagining things). With this new unit, I'm left with the impression that Kawai's factory has not perfected the technique in producing flawless keys - at least for the Grand Feel keys in CA95. They are so close to perfection though.

Dhamma, I'm telling myself that the new-found openness of the sound comes from the use of a different soundboard. Besides that, the sound coming from the headphone jack and the speakers seem pretty much the same to me.

As a point of interest, my replacement unit is placed at the same location (even the same distance from the wall) in my room.

But, I still believe the CA95 is the best I've played so far. I tried the new CLP 585 and it didn't blow me away. I'd pick CA95 over it on most days. I also tried a N1; and that was quite nice.
_________________________
Kawai CA95, ES7.

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#2297188 - 07/01/14 05:25 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
Dutch Dhamma Online   content
Full Member

Registered: 10/06/12
Posts: 50
Loc: Netherlands
Well, congratulations with your new CA 95 Iceporky and a lot off fun for years to come. I’ am almost sure that you can’t really here the slight difference in tonal character of that one particular key while you are playing using the speakers or headphones. At least that’s my experience with those keys of my CA 95 who also sound a little bit different then the others. With digital piano’s we can check out the sound of the action while playing with power off and that’s where we start hearing all kinds of differences between keys.
I' am almost sure if we where able to listen to the actions of even the best Grand Piano’s – without any sound – we will be surprised by the additional noises they will produce. To prevent future disappointments by trying to regulate that one key by an inexperienced technician like last time, just forget about it smile I agree with you that the Kawai CA 95 is one off the best digital piano's on the market today.
Greetings,
Dhamma
_________________________
Learning to play piano on a Kawai CA 95-SB / Sennheiser HD 600

"Music in the soul can be heard by the universe".
Lao Tzu

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#2297240 - 07/01/14 09:12 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Dhamma,

I can hear the A key making the fluffy/plasticky sound when I play with the speakers - even at 3/10 volume. If I used the headphones, most of the time I don't notice it. But playing with the speakers, it reminds me it's there ever so often.
_________________________
Kawai CA95, ES7.

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#2297337 - 07/01/14 01:33 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
Dutch Dhamma Online   content
Full Member

Registered: 10/06/12
Posts: 50
Loc: Netherlands
I’ am sorry for you Iceporky that you can hear that troublesome key sound even at 3/10 of the volume. In that case I suggest you make yourself bold to demand an adequate fix for this problem. After all you have paid a lot of money for your instrument. Otherwise the possibility is there that it starts irritating you every day a bit more and eat up the pleasure of playing. Contact your Kawai dealer and ask for a solution. Keep us informed.
Greetings,
Dhamma
_________________________
Learning to play piano on a Kawai CA 95-SB / Sennheiser HD 600

"Music in the soul can be heard by the universe".
Lao Tzu

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#2297405 - 07/01/14 05:31 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
cub Offline
Full Member

Registered: 11/25/12
Posts: 33
Hi Iceporky,

I feel for you. The problem with just one key making a noise is that it will be in the back of your mind when playing. When you should be thinking of phrasing, dynamics and musical expression, you'll be listening subconsciously for the noise coming from the key. I found the noisy/clunky keys on my CA95 very distracting and irritating. On the other hand, the GF key action is a very nice action. I hope you can get this resolved so you can get on and enjoy your instrument without having to tolerate a fluffy/plasticky sound.

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#2297436 - 07/01/14 07:19 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Dhamma, that key bothers me; but it doesn't irritate me as much now. Luckily I'm aware that acoustic uprights can have more quirks, even recently regulated keys are not as perfect as we want it to be. With that in mind, I'll learn how to enjoy my piano despite that key.

Cub, I'm not really listening for it when I play, but it just reminds me it's there when I hit that key - you expect one sound (key note) but get another sound (plasticky/fluffy + key note). It actually affects me more when I'm learning to play a piece - which I focus on phrasing and expression, but much less when I'm learning to improvise - as I think more on which inversions and what passing notes to use. By the way, congrats on your new CLP 585! Very happy for you that you've found a piano that you love and enjoy making music on.

Cheers!
_________________________
Kawai CA95, ES7.

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#2297453 - 07/01/14 08:09 PM Re: My Kawai CA95 has arrived! [Re: iceporky]
cub Offline
Full Member

Registered: 11/25/12
Posts: 33
Thanks Iceporky. I decided after the second CA95 had clunky keys to get my money back and try something else. I've been loving the 585 and haven't been able to stop playing with it over the last few days.

Are you going to contact Kawai about this key or are you going to just settle for it? I know what I would do but I guess people have different tolerance levels.

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#2297641 - 07/02/14 09:04 AM Re: My Kawai CA95 has arrived! [Re: iceporky]
iceporky Offline
Full Member

Registered: 05/26/13
Posts: 149
Loc: Singapore
Cub, I don't intend to contact Kawai or the dealer about this. I'll just let it be.

I actually like the key actions very much this time round. I commented a couple of time in this forum about the CA95 keys being mushy and there were also quite a few others who said the same thing. But my replacement unit's keys are actually quite a tad firmer than my previous unit. The keys bounce back with more force than before and the black keys even made a 'tok' sound when i released it quickly. I NEVER noticed the black keys bouncing back with such force in my previous unit, and I had that unit for 7 months. From that perspective, the keys on my replacement unit are definitely less refined than my previous unit; but, irony, it's so much more fun to play on. Again, that's just my subjective impressions. Given my current high, do take everything I say now with a bag of salt.

So, all things considered, I'm happy with how things turned out.
_________________________
Kawai CA95, ES7.

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