I've tried to update the firmware of my StudioLogic Numa Nero recently, but it has failed and seems to be "frozen" now.
The version installed before was the 1.7 and I updated it to the version 2.2 using the Numa Control Panel software (downloaded from StudioLogic web page). After installing this new version and rebooting the keyboard, it seems that the OS is frozen. The musical keys work correctly (i.e. they send midi messages normally), but all the buttons in the control panel of the keyboard stopped working. So, I cannot change the patches or access the edit or system pages.
Also, I can no longer establish a data connection between the computer and the keyboard, since I cannot access the function System/PC/VCom in the control panel.
Does anyone know how to:
1) Rollback the firmware update to the previous version
2) Or reset the keyboard to the factory settings (including original version of firmware)
3) Or start a connection between the computer and the keyboard in order to allow me to load a previous version of the firmware from the computer.
4) Or anything else that would allow me to revert this situation and make it work normally again
I sent some mails to StudioLogic to try to get some help, but haven't had any reply this far...
Your help is very much appreciated!