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Planned on purchasing a Roland RD 800 last week. Went to both Sam Ash & Guitar Center and did an A B comparison. 700 nx vs 800 ( won't go into the details ) I preferred the 700. I recently posted the details if anyone is interested. Went online today and searched the RD 800 at B&H audio. B & H states " this item is not for sale." Phoned Musician's Friend, and found out that they were once, taking orders for the 800, but are no longer taking orders. Was there an issue with the instrument? Anyone have any information?

Same at GC. What's up?

I believe this could be related to a small number of RD-800 customers apparently connecting the power cable to the instrument's XLR jacks?

http://www.rolandus.com/products/details/1307

I heard that Roland Germany suspended shipments of the product because of this safety issue.

No doubt Roland Jay will clarify the situation shortly.

James
x

So, the RD800 does not have a defect? It's the user plugging in the power to the XLR by accident. It does look like the XLR is close to the power, but really an issue?

i guess it is if you compare it to the RD700NX.

The NX plug is larger and won't fit in the XLR hole at all.

No clarification needed. The situation is exactly as it was posted at the Roland US Site. There is no defect with the piano itself.

Things should return to normal shortly and sales will resume. Please don't ask me for an exact timeframe as I do not have one at the moment.

Jay

Thank you for the confirmation Jay.

I wonder why the power inlet was changed on the RD-800?

James
x

Sigh, so many stupid people in the world. What a fuss about nothing - it's a shame that Roland has to deal with this problem and incur expense from it. It's the equivalent of putting handrails around every high place so people don't fall off. At what point to people take responsibility for their own actions and think about what they are doing?

If Roland had to post a warning for that nonsense, I guess Wüsthof should post a warning too....

It's analogous to packets of peanuts that are being sold with 'WARNING: This product contains peanuts'.

Just in case people don't recognize the picture of peanuts on the packet itself......

I was wondering something like that myself. More importantly why were both sockets designed so similar that they are somewhat interchangeable? Industry standard power supply sockets are fairly unique for a reason and no other socket on the equipment should even be remotely similar. Its not too hard to make the various connections idiot proof, especially where higher voltage connections are concerned. If both sockets are industry standards then the power supply cord should be hard wired.

@Roland. Make this a free option to all the registered RD800 owners. It's small enough to just leave it plugged into the board. Problem solved.

They really aren't that similar. You'd have to be quite determined to get the power plug in the XLR socket. Sorry, I'm going with stupidity and/or negligence on anyone who can mess this up.

Agree. Can not blame Roland on this one.

Perhaps in a moment of panic on a darkened stage, you could mix up the sockets - the angle of the panel is towards to the floor so you'd have to feel your way. Your fingers could conceivably identify two of the XLR pins as a mains socket. Though it is highly improbable.

In actual fact, we are over from Portugal in the UK this week, and the children have already remarked on the preponderance of railings and daft notices all over the place telling you what to do, for the good of your own health and safety. It appears we are no longer allowed to go to heck in a hand cart in our own way. We must do it in the same fashion as everyone else nowadays. Silly.

They should just make caps for XLR, attached like a gas cap. You take them off when you have the cables.

Part of me wonders whether it's the Darwinian order of things that people stupid enough to do such things simply can't survive the modern world...



I was recently in Wellington, New Zealand for a holiday and what struck me very strongly was how many places didn't have handrails and safety messages - in places where they certainly would have where I live in Melbourne. I hadn't realised just how prevalent this "protective" stuff was in our society. I must say it was very nice. People need to look after themselves, educate their children on taking care - we can't wrap ourselves in cotton wool to protect ourselves. If anything this teaches us to be less vigilant about what's around us and more likely to have an accident. I doubt the random accident rate is any higher in my city compared to Wellington or Portugal. People just need to think about what they are doing.

Maybe, but the keyboard is in front of you, first hole on the left. Thats it. I know it's dark but it's not a NASA mission, just powering up a stage piano.