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Have your technicians seen something like this?
Right Angle Plug
Highly recommended.

and a lovely sticker

A right angle plug doesn't disguise the fact that it's still a permanently attached cable.

Not for me, thank you.

Woah, that's a sticker? At first glance I thought it was something pasted onto the image.

Im sure it was designed by the attorneys for an additional $1mil fee.

How does one go about transporting this without compromising the power board, socket or lead? In a case/bag that thing is going to take the full weight.

I'm thinking of buying to replace my existing stage piano (which does between 60 and 90 gigs a year + rehearsals), but if all shop bought ones from now on have this fitted, it's no longer very practical as a stage piano.

Keep in mind that the new design of the RD800 might actually accommodate this fix as it could tuck in underneath the angle when in a case. IDK?

That's a point, thank you.

Marko, in the US & Canada, does the plug an the end of the mains cable supplied with the RD-800 have 2 or 3 pins?

2 pin in US. looks exactly like this. Im answering your question properly? (edit: added the second photo)

The thing I find baffling about Roland's approach to this problem is why Roland didn't just put a different socket in when they did the recall repair???

I mean, just by looking at the socket housing on Marko's picture above, it looks pretty roomy there - by electronics standards. Surely there's a way to substitute a different plug and socket and make the electrical connections. Why is that any more difficult than hardwiring a power chord in there and probably putting a new plate/surround for the chord? They could just go to the standard C5/C6 socket and leave the ground wire off it (or connect it, whatever) It doesn't require much engineering at all. It's the same socket they used, but with the ground pin. That one definitely can't be plugged into the XLR socket because of the ground pin.

Here you go Roland, I'll do the first bit for you:



There's enough room for that one. Why can't you use that?

That's not going to win any design contests. It looks like it's sticking out a mile, though I suppose there is enough slack to unplug it for transport. But, as others have noted, placing the plug in the travel case along with the DP seems like asking for scratches and such.

That would require opening the case, unsoldering, soldering, etc. which would cost serious money and would likely necessitate retesting to make sure the unit was OK post surgery. What they are doing instead is slapping a sticker on it, and pulling one screw to install a cable restraint. Much simpler and much less risky (as well as much uglier much less practical for the end user). They may be implementing a better fix into the RD800 manufacturing line?

With all due respect, Jay, that's is a seriously terrible solution. It's not your fault but that would be hugely inconvenient to anybody who has to move their keyboard more than a few times a year. Not only that, it is quite clearly reversible so it doesn't even necessarily achieve the safety objectives your legal team was after. I can imagine people getting sick of the cord sticking out so they just cut it free of its tether and just use the plug like it was originally intended.

I assumed they were opening the pianos up and soldering in power leads! I didn't realise it was such a cheap-ass, "we are doing this because our lawyers told us to" type of repair.



And that's precisely why people will be undoing this restraint and using the cable like it was originally intended. That would certainly be one of the first things I'd do if I were stuck with this problem.


I would assume so. You can't imagine them wanting this eyesore to be hounding them for the next 3 years of the product's life.

Thanks Marko, it's the wall plug on the right that I was wondering about, far more compact than the UK 3 pin plug we have, which has no chance of being accommodated within the angle at the back.



I think dewster is right, the existing socket is most like soldered straight onto the power PCB, which is probably secured using the 4 screws you see.



That would release Roland of any responsibility if someone plugged the power lead into the XLR, as the user will have removed the safety feature.

Even so, seems to me that Roland should take the hit and get this repair done.



It would, but doesn't that just highlight what a ridiculous exercise this has all been? Who wouldn't remove the safety feature? Probably only somebody who keeps it at home all the time. ie. the exact person who would never be removing/inserting the plug all the time.

This whole situation is laughable.

I'm fascinated when i imagine what it must of been like, in the boardroom of Roland, as great ideas, like the one they decided on, were flowing back and forth in Japanese. Where's the secret tapes?

Okay, if I'm reading this right, I don't see why anyone would have a problem with this. It is cheap and easy for Roland to implement; it serves the intended purpose of preventing inadvertent cross-plugging; and it is easily un-doable for those who are bothered by it and willing to trust themselves to put the right plugs in the right places. Everyone wins. No?

Totally agree.