Piano World Home Page Forums Our Most Popular Forums Digital Pianos - Electronic Pianos - Synths & Keyboards ROLAND RD-800 USER THREAD

Not that it's my argument, but I think you missed the point of Jay's unease. I would have thought it was this "Kawai adds features and continues product lines. I commend them for that and enjoy that you keep the "spins" to a very minimum, unlike other reps on this site."

US law methinks? Nothing to do with Roland.

I think you are right. I also believe the attorneys a had a feeding frenzy on Roland holding this whole thing up for months. Poor Roland must of taking a huge financial hit with this one just in legal fee's let alone total halt on selling their flagship stage piano for three months.

But I bet a there are a few attorneys that bought a yacht just in time for summer compliments of Roland.

That would be my interpretation.

Nothing on the Roland UK site as yet, but when it appears, I'll apply for the kit, and fix it should I ever sell the keyboard.

I'm assuming you'll also have to prove have fitted the kit & stickers to get the free gifts, but I'm not bothered, as I always use an EV-5, and have accumulated three DP-8/10 pedals.

After seeing the Power Cord Misconnection Prevention Kit on the Roland

site, it confirmed my suspicions that Rube Goldberg is still alive.

barrydmd

If thats true, I think I better sharpen up my Photoshop skills

Yeah, that was a bit of a dig. Jay is good rep and kind enough to jump into PW and try to help out as James and Mike do so well. It's not easy that's for sure. I believe his intention are sincere in representing Roland. He is simply justifying product features and not spinning anything IMO.

But we are a tough crew here on the forum and these reps have to have a thick skin when we bitch about their products not measuring up to our perfect standards. But it is clear that we all appreciate and respect James and Mike. Same should go for Jay.

Just spotted the "RD-800 Installation Confirmation Form" on http://www.rolandus.com/go/rd-800/.

You have to confirm you have fitted all FOUR stickers, take a photo of the fitted modification, sign, date and return the form.

All very legally orientated!

Furthermore, the 'Storage Method' shown in the installation instructions confirms my suspicion that the modification may well have transportation implications for many users.

Yes, very well put - you'd need to have the diplomatic skills of a UN boss (or better) to be a company representative taking part on this forum. I wouldn't last one week. I would disgrace myself and the company I was supposed to be representing

Oh no its not .... not even close

The RD1000 is the best stage piano Roland has made or will ever make.

That said I like my RD800 but what the hecks this recall about?

Any idiot who plugs the A/C into the XLR deserves electrocution.

LOL !!!!! I just saw all this ... nobody is going to do that to their RD800 ... it ruins it.
Can't put it in a case .... bloody ridiculous
Stay away from it.... and stop cowering to lawyers Roland !

No the RD-1000 was (and is) Roland's best ever stage piano

By MILES ....

Yep ... RD-1000 was a real instrument... sounded nothing like a piano but nothing else sounded like it either.

Just a fabulous board and has to be on anyone's all time favorite lists.

Rolands problem is they have a lot of boards on that all time favorites list ... but all of them are 25 years old or older.

Modern boards may be better technically, more versatile, easier to use, more practical .... but they are artificial.

I've just finished playing a tour where my stage piano was a miked up C7 grand .... and frankly I forgot how great it was to play the real deal.

Well whatever the tour was, I wish I'd been there. A decent C7 is the business! Maybe the all time best rock/pop/contemporary piano. The C7 is the reason we all have that Yamaha sonic imprint in our minds. I wonder how many records a C7 has graced...

Wow nice to have the real deal live. Who were you on tour with?

I don't think we are all that tough of a crew to deal with. But reps have to wear so many hats it can get rather confusing as to the role they play here. Reps might be able to help if you have a problem, but mostly they're here to cheerlead their latest products. It's a two edged sword.

I'd be happier if they were more open about the technology in their products, but I understand they can get in trouble for revealing too much, even if the information itself may be quite mundane (corporations are nothing if not excessively secretive).

Reps often take criticism toward a product they represent personally, which I find rather odd. When you make products, all criticism is good criticism, and when those who have bought your products in the past, or stand a good chance of buying your products in the future, take the time to raise issues with them, I think you're crazy not to listen. So I don't get it when reps get a case of butthurt, or act to shut down debate. I can only suppose that this kind of talk gets dealt with harshly inside closed doors, and they are acting reflexively.

I'm not here to bury them, but I'm not here to blindly praise them either. Off duty they are probably the nicest guys in the world, but their motives for being here in the first place are generally ulterior to that. Companies exist primarily to make money, any secondary reasons are usually way down the list. So a friendly rep is something of a wolf in sheep's clothing and should be handled accordingly. I imagine this is one of the reasons why PW has rules that require reps to clearly out themselves in the fora.

+1 re Dewster's comments. But I think we all know when reps are wearing their company hats, as they tend to yank them way down over their ears! They really are walking a tightrope, sometimes.

FYI:
"Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission."
(Pulled from a U.S. Consumer Product Safety Commission document.)

Will the new rd-800's that Roland ships have the Misconnection Prevention Kit

or something neater ?

barrydmd

Im sure the the next production run will have a three pin C13. I would be "shocked" if does not. (...I know, I couldn't resit)

That sounds like spin to me.

You decide?

I'm sure we would.

Obviously, anyone who questioned the removal weren't on the primary buying list.

We'll never really know, will we?

If you just stated that you'll find out from a technology reason why the feature was remove, yet is still available on lower priced products then it wouldn't of triggered my objection. And if you find out the reason then maybe you can explain to me why was the product line of the FP4 was neutered?

I'm interested, not from a user, but my interest in corporations and how/why decisions are made.

If my car had a reverse transmission that had multiple gears and then I bought the new version and it only had a single gear reverse, then I can grasp why it was removed but all professional musicians are not alike so why remove features that are useful.

My problem with this whole subject is it appears that Roland thinks it knows how to split up its many product lines and I respectfully disagree with their view. I mean an engineer at Roland designed the RD800 AC receptacle and some management team ok'd it and now there's the recall. Just maybe the leadership is not as intune with the consumer as they think.

I know you have a fine line to walk and I'm sorry if I offended you, but you gave me the chance to talk to the Roland company more directly, then I've ever been able to and I took that opportunity.