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#2297680 - 07/02/14 10:59 AM Edwards String Covers Missing in Action
ORANGEpianoDAD Offline
Junior Member

Registered: 07/01/14
Posts: 3
Does anyone know what has happened to Edwards String covers? My piano technician recommended them as a source for a grand piano string cover. I contacted them, got a delayed reply to my initial inquiries but established contact with Judi Edwards - I sent the check for the string cover - check was cashed (in March 2014) and I have heard nothing since then and have not received the string cover I was told was "in the mail." Now when I call the phone #'s Judi gave me I get the "this # is no longer in service" automated message....

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#2297784 - 07/02/14 04:37 PM Re: Edwards String Covers Missing in Action [Re: ORANGEpianoDAD]
hotcat Offline
Full Member

Registered: 01/16/13
Posts: 104
Oh no, I was just going to place an order! Maybe I won't do that! But I want a string cover!

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#2297801 - 07/02/14 05:19 PM Re: Edwards String Covers Missing in Action [Re: ORANGEpianoDAD]
Jon Page Offline
Full Member

Registered: 03/13/09
Posts: 284
Loc: Harwich Port, Cape Cod, Massac...
www.dawsonstringcovers.com

Or you can make one yourself. Any fabric store has quality wool material. Buy enough to cover the lid. Since the plate starts 5 inches or so from the front of the lid, position the fabric at that distance. Cut the material using the outside of the lid as a guide. The oversize will allow for draping in the piano. A few slats of wood keeps the fabric from draping on the strings. Place a strip over the dampers. Place another from the top treble section to a mid point across the bass strings. A third short piece spans the struts at the rear of the bass strings. I like to place another over the center of the bass extending from the dampers to over the bass bridge. You can do it for about $30 in materials. It's not fancy but it gets the job done.


Edited by Jon Page (07/02/14 05:29 PM)
_________________________
Regards,

Jon Page
Piano technician/tuner
Harwich Port, Cape Cod, Massachusetts, USA
http://www.pianocapecod.com

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#2297824 - 07/02/14 05:46 PM Re: Edwards String Covers Missing in Action [Re: ORANGEpianoDAD]
Olek Online   content
7000 Post Club Member

Registered: 03/14/08
Posts: 7660
Loc: France
BTW is not some light felt pure wool ?
_________________________
It is critical that you call your Senators and Representatives and ask them to cosponsor S. 2587 and H.R. 5052. Getting your legislators to cosponsor these bills


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#2297870 - 07/02/14 07:01 PM Re: Edwards String Covers Missing in Action [Re: ORANGEpianoDAD]
ando Offline
3000 Post Club Member

Registered: 11/23/10
Posts: 3588
Loc: Melbourne, Australia
Originally Posted By: ORANGEpianoDAD
Does anyone know what has happened to Edwards String covers? My piano technician recommended them as a source for a grand piano string cover. I contacted them, got a delayed reply to my initial inquiries but established contact with Judi Edwards - I sent the check for the string cover - check was cashed (in March 2014) and I have heard nothing since then and have not received the string cover I was told was "in the mail." Now when I call the phone #'s Judi gave me I get the "this # is no longer in service" automated message....


Have you tried contacting them using the latest numbers/addresses on their website? The website is still operating. You could send an enquiry email using an anonymous account to determine if they are still taking orders. Hopefully it's just a misunderstanding and a phone number change, but you need to know where you stand ASAP. Good luck.

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#2298118 - 07/03/14 08:15 AM Re: Edwards String Covers Missing in Action [Re: ORANGEpianoDAD]
martin snow Offline
Junior Member

Registered: 03/31/11
Posts: 12
Loc: Boston MA
I have always made them for clients similar to Jon's method.

I use the same black felted material to make the templates for a few sizes of grand pianos to give potential piano buyers at my store an idea as to how much floor space a particular model will need. Sometimes the size of any grand piano is a little daunting to them as they figure out where it will go in their home but when I place the template on the floor they are reassured and surprised that they probably do have room for the piano. Often they will take the template home and ''scooch'' it around on the floor to figure out exactly where they want to place the piano, this works out well when the piano is delivered as they have already considered placement options.
www.martinsnowpianos.com
_________________________
Head Piano Technician and Restorer at Boston University School of Music since 1986.
Piano store in Marshfield MA selling Factory reconditioned Yamaha and Kawai, upright and grands and Restored Steinways, Mason and Hamlin, and Baldwin grands.
www.martinsnowpianos.com

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#2298120 - 07/03/14 08:31 AM Re: Edwards String Covers Missing in Action [Re: ORANGEpianoDAD]
Olek Online   content
7000 Post Club Member

Registered: 03/14/08
Posts: 7660
Loc: France
Good idea Martin !

I find "wool" fabrics for not too much , but wondered if using felt was not better.

Black "felt"d material is some sort of paper ? I believe the cloth must be "open " , just making a moisture barrier, not air barrier, if you see what I mean.
_________________________
It is critical that you call your Senators and Representatives and ask them to cosponsor S. 2587 and H.R. 5052. Getting your legislators to cosponsor these bills


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#2298126 - 07/03/14 08:45 AM Re: Edwards String Covers Missing in Action [Re: Olek]
martin snow Offline
Junior Member

Registered: 03/31/11
Posts: 12
Loc: Boston MA
_________________________
Head Piano Technician and Restorer at Boston University School of Music since 1986.
Piano store in Marshfield MA selling Factory reconditioned Yamaha and Kawai, upright and grands and Restored Steinways, Mason and Hamlin, and Baldwin grands.
www.martinsnowpianos.com

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#2298127 - 07/03/14 08:50 AM Re: Edwards String Covers Missing in Action [Re: ando]
ORANGEpianoDAD Offline
Junior Member

Registered: 07/01/14
Posts: 3
Yes to the website question. I actually followed the directions on the website to make a string cover template and mailed it to them so I could get the $20 discount. It turns out the website is about 20 years old, the address on it is wrong and my string cover template was returned to me by the US mail a few weeks later. In the one email I did get back from Judi before I sent her a check she told me the website was old, she didn't have the means to update it and she gave me alternate phone #'s and and alternate address to mail my check to. These new phone #'s are the ones I have been trying to call that say they are no longer in service and I haven't gotten a response to any follow up emails about my check being cashed but no string cover being sent to me since March...

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#2298129 - 07/03/14 08:52 AM Re: Edwards String Covers Missing in Action [Re: Jon Page]
ORANGEpianoDAD Offline
Junior Member

Registered: 07/01/14
Posts: 3
Jon and Martin,

Great ideas! Thanks for the input. Dummy me, I should have been on this forum BEFORE I went to a vendor to get a string cover - could have saved myself $300...live and learn I guess!

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#2298142 - 07/03/14 09:19 AM Re: Edwards String Covers Missing in Action [Re: martin snow]
Olek Online   content
7000 Post Club Member

Registered: 03/14/08
Posts: 7660
Loc: France


AH thanks,

It is a mixed fiber there (Japan) wool is very expensive by now, I am not sure we can find pure wool simple felt out of piano parts providers.

Not sure it is so important for the "moisture barrier role" , also for attracting dust less may be ?

I thought you where use a felt backed with a paper.

Regards
_________________________
It is critical that you call your Senators and Representatives and ask them to cosponsor S. 2587 and H.R. 5052. Getting your legislators to cosponsor these bills


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#2298161 - 07/03/14 10:12 AM Re: Edwards String Covers Missing in Action [Re: Olek]
Miguel Rey Online   content
Full Member

Registered: 02/03/13
Posts: 318
Originally Posted By: Olek


AH thanks,

It is a mixed fiber there (Japan) wool is very expensive by now, I am not sure we can find pure wool simple felt out of piano parts providers.

Not sure it is so important for the "moisture barrier role" , also for attracting dust less may be ?

I thought you where use a felt backed with a paper.

Regards


I always wondered if pure wool or wool blend or other fabric actually made any difference. I can' see how it does unless it was exposed to 100% moisture or rain. I have pure wool now and its thicker and does make a difference in sound.

Have you noticed any difference in sound with the polyester felt from that website?
_________________________
Bechstein B c1905


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#2298186 - 07/03/14 11:21 AM Re: Edwards String Covers Missing in Action [Re: ORANGEpianoDAD]
Olek Online   content
7000 Post Club Member

Registered: 03/14/08
Posts: 7660
Loc: France
I do not know either. I think it is the moisture retention and air permeability that could be in question, but have no better thought on this.

If thicker, it is less good of course. Silk have been used for back covers on older verticals. then artificial silk certainly at some point in time)

If pure wool is used do not forget the anti moth treatment pills/ papers, etc.
_________________________
It is critical that you call your Senators and Representatives and ask them to cosponsor S. 2587 and H.R. 5052. Getting your legislators to cosponsor these bills


Top
#2298199 - 07/03/14 11:47 AM Re: Edwards String Covers Missing in Action [Re: Olek]
Miguel Rey Online   content
Full Member

Registered: 02/03/13
Posts: 318
Originally Posted By: Olek
I do not know either. I think it is the moisture retention and air permeability that could be in question, but have no better thought on this.

If thicker, it is less good of course. Silk have been used for back covers on older verticals. then artificial silk certainly at some point in time)

If pure wool is used do not forget the anti moth treatment pills/ papers, etc.


" think it is the moisture retention and air permeability that could be in question, but have no better thought on this."

I thought about this also but again this is true when fully wet. Many years back I would use wool socks of hiking and snow skiing but now days blends and other man made materials similar to polyesters are used. I'm guessing since wool is has always been used in piano manufacture process in the past is why we think we need 100% wool covers.

this material is used in running socks & sporting apparel , looks interesting if it can provide the same benefits of wool yet better sound transparency.

Coolmax:
Moisture wicking and breathability properties make it perfect for creating activewear such as pants, tops, shorts, jackets and sports uniforms.
_________________________
Bechstein B c1905


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#2303132 - 07/16/14 06:11 PM Re: Edwards String Covers Missing in Action [Re: ORANGEpianoDAD]
hotcat Offline
Full Member

Registered: 01/16/13
Posts: 104
Can you keep us posted on whether you have been able to obtain the string cover you ordered from Edwards? I've been wondering about your progress! Or anyone else who's ordered a string cover recently.

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#2303143 - 07/16/14 07:06 PM Re: Edwards String Covers Missing in Action [Re: ORANGEpianoDAD]
Jbyron Offline
500 Post Club Member

Registered: 06/17/10
Posts: 514
Loc: USA
I stopped using them completely a year ago. Too many unreturned e-mails, was never quite sure if the order was received or not, unable to reach by phone, etc. It's too bad because they made excellent string covers. I tried Barnes String Covers and don't wish to elaborate on that bad experience. I now work with Dawson String Covers. Excellent customer service, you're always notified that the order has gone through and there's a fast turnaround.


Edited by Jbyron (07/16/14 09:01 PM)
_________________________
Tuner-Technician



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