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#2303543 - 07/17/14 11:05 PM An Apology to Rich Galassini & Cunningham Music
mahermusic Offline
Full Member

Registered: 06/08/08
Posts: 348
Loc: U.S.A.
It's been many, many years now, but I feel the need to apologize to Rich G. Years ago, I was working as a Concert & Artists rep at one of Cunningham's.... let's just say... competitors. It seems as though they were going through a back & forth battle dealing with restorations of a certain name brand of piano, and I was duped into going to Cunningham and trying to gather some dirt. I was young, naive, and needing that paycheck, so I did what I was told.

I was also told that everyone and everything at Cunningham's was pure evil. I have been on this forum long enough to see what good Rich does for everyone here, and all his customers. I now know that was I was being fed was a load of rubbish, and for believing that, and doing what I did, I'm sorry.

I shortly left that place of employment, and went into the field of music education, where I am still today. I enjoy reading through these postings every day or two, and just felt like, after all these years, I needed to get this off my chest.

I feel much better now.... Cheers!
_________________________
Charles R. Walter 1520 QA Mahogany #531739 w/ High Polish, Renner and Quiet Pedal

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#2303555 - 07/18/14 12:12 AM Re: An Apology to Rich Galassini & Cunningham Music [Re: mahermusic]
phantomFive Online   content
1000 Post Club Member

Registered: 01/11/14
Posts: 1774
Loc: California
Quote:
I was also told that everyone and everything at Cunningham's was pure evil.

I was about to take a bite of ice cream when I read this and nearly spit it out. He is such a friendly and nice guy it seems impossible that opinion could come from a personal acquaintance.

I'm glad you could get that off your chest, and I hope we can all get along! We all love pianos, after all.
_________________________
Poetry is rhythm.

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#2303618 - 07/18/14 06:55 AM Re: An Apology to Rich Galassini & Cunningham Music [Re: mahermusic]
Rickster Offline


Registered: 03/25/06
Posts: 8585
Loc: Georgia, USA
Wow, it's rare to see/hear a statement like this these days of "dog-eat-dog" economics/politics and the survival of the fittest, or strongest; especially in the piano business. My hat is off to you, mahermusic. smile

All the best,

Rick
_________________________
Piano enthusiast and amateur musician: "Treat others the way you would like to be treated". Yamaha C7. YouTube Channel

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#2303639 - 07/18/14 08:47 AM Re: An Apology to Rich Galassini & Cunningham Music [Re: mahermusic]
Rich Galassini Online   content
9000 Post Club Member

Registered: 05/28/01
Posts: 9397
Loc: Philadelphia/South Jersey
Wow,

Thank you for that mahermusic. It is totally unnecessary and totally appreciated!

Originally Posted By: mahermusic
Years ago, I was working as a Concert & Artists rep at one of Cunningham's.... let's just say... competitors. It seems as though they were going through a back & forth battle dealing with restorations of a certain name brand of piano...


Ah yes, it is clear to me now. I think the local dealer for that brand liked to "educate" their staff with "facts".
- we could not rebuild a piano
- anything we touched was somehow tainted
- etc.

The fact was that we scared him. I get that.

Mahermusic, if you are still in the Philadelphia area, I invite you to stop by, take another tour, and see what's cooking here these days. I think you might be impressed.

Thank you again for the post.
_________________________
Rich Galassini
Cunningham Piano Co.
Phila, Pa.
Dir. Line (215) 991-0834
rich@cunninghampiano.com
www.cunninghampiano.com

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#2303655 - 07/18/14 09:47 AM Re: An Apology to Rich Galassini & Cunningham Music [Re: Rich Galassini]
Karl Watson Offline
Full Member

Registered: 04/20/11
Posts: 383
Friends:

Well, it doesn't take much to "fill in the blank."

When I was a young and oh so innocent student at the Curtis ('68-'71), the local S&S dealer, whose name will live in infamy, specialised in selling new, virtually unplayable Astoria-made pianos and in displaying rebuilt instruments, all sizes from S through D, including the occasional C, that were total horror-shows. They had some concert dept. Ds that set the standard for ugly and unplayable. Sadly, there is a truly wonderful recording of the Rach 3 with Ashkenazy and Ormandy that was made on one of those pianos. The performance is world-class but the piano tone disappoints at every turn.

Is it any wonder they were afraid of Cunningham's ? Rich, your hard work and devotion to an ideal have reaped well-earned rewards, not least of which is the admiration of many, many pianists.

Karl Watson,
Staten Island, NY

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#2303715 - 07/18/14 01:25 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: mahermusic]
joe80 Offline
1000 Post Club Member

Registered: 11/30/09
Posts: 1437
It's funny because in the UK, there is the brand that reigns supreme on the concert platform (guess which one), and they do say in their London showroom that pianos rebuilt by their factory are the only 100 percent authentic rebuilds. They have said however, that it's not that other rebuilders do BAD work, it's just no longer 'authentic'.

They also say some things like, the only pianos worth spending money on rebuilding is their brand, and I've even heard one of them say quite seriously, that they are the only manufacturer making 9' concert grands. When I challenged that, it was changed to 'making 9' concert grands that regularly appear on concert stages throughout the world'.

But in the UK it would actually be illegal for them to say 'We do good work, but X shop does bad work' and they could find themselves in bother if anyone bothered to take them to task on it (which used to be unlikely but the UK is starting to get a bit trigger happy with litigation....)

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#2303735 - 07/18/14 02:26 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: mahermusic]
Carbonblob Offline
Full Member

Registered: 04/26/13
Posts: 370
Loc: Los Angeles, Ca.
Wow, I spit out my ice-cream too......and I wasn't eating any! What guts, bravo and well done. In my line of work, seemingly nobody ever wants to take responsibility for their actions. It's always someone else who should shoulder the blame for their problems and issues.

Equally impressive were the warm words from Rich. Again, well done guys, shows real character. Totally unexpected and refreshing to witness......blob.
_________________________
KAWAI RX-3 BLAK
YAMAHA GRANTOUCH GT1

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#2303739 - 07/18/14 02:30 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: Karl Watson]
Furtwangler Offline
1000 Post Club Member

Registered: 02/22/07
Posts: 1543
Loc: Danville, California
Originally Posted By: Karl Watson
Friends:

Well, it doesn't take much to "fill in the blank."

When I was a young and oh so innocent student at the Curtis ('68-'71), the local S&S dealer, whose name will live in infamy, specialised in selling new, virtually unplayable Astoria-made pianos and in displaying rebuilt instruments, all sizes from S through D, including the occasional C, that were total horror-shows. They had some concert dept. Ds that set the standard for ugly and unplayable. Sadly, there is a truly wonderful recording of the Rach 3 with Ashkenazy and Ormandy that was made on one of those pianos. The performance is world-class but the piano tone disappoints at every turn.

Is it any wonder they were afraid of Cunningham's ? Rich, your hard work and devotion to an ideal have reaped well-earned rewards, not least of which is the admiration of many, many pianists.

Karl Watson,
Staten Island, NY



YEGADS! If anything, this is an understatement, Karl!

Ghastly sound from that piano. I only had to listen to the first 60 seconds or so of the first movement.

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#2303767 - 07/18/14 04:05 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: mahermusic]
Music Me Offline
Full Member

Registered: 10/23/12
Posts: 235
Loc: New York
I'll say it again, and every chance I get:

"Cunningham Pianos - the NEW American Standard"
_________________________
Barbara
...without music, no life...

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#2303771 - 07/18/14 04:19 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: Music Me]
BDB Offline
Yikes! 10000 Post Club Member

Registered: 06/07/03
Posts: 21910
Loc: Oakland
Originally Posted By: Music Me
I'll say it again, and every chance I get:

"Cunningham Pianos - the NEW American Standard"



They sell pianos, not plumbing fixtures!
_________________________
Semipro Tech

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#2303776 - 07/18/14 04:43 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: mahermusic]
Minnesota Marty Offline

Platinum Supporter until October 5 2014


Registered: 05/15/12
Posts: 7439
Loc: Rochester MN
Does Rich sell Kohler of Kohler?
_________________________
Marty in Minnesota

It's much easier to bash a Steinway than it is to play one.

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#2303809 - 07/18/14 06:29 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: mahermusic]
Music Me Offline
Full Member

Registered: 10/23/12
Posts: 235
Loc: New York
Rich -

So sorry a few spoiled what I was trying to say. You personally know my feelings regarding Cunningham Pianos AND Cunningham Piano as as a rebuilder and retailer. I personally think it stinks (refraining from using a more derogatory phrase - I'm better than that) when others try to erase positive sentiments or compliments with their attempt at humor. Its one of the reasons I really shy away from posting anything on these blogs. I DO have a sense of humor - but, I was attempting to give you props in my own terms.

See you soon,
_________________________
Barbara
...without music, no life...

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#2303834 - 07/18/14 08:04 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: mahermusic]
chasingrainbows Offline
1000 Post Club Member

Registered: 09/19/06
Posts: 1214
Loc: NJ
Originally Posted By: mahermusic
It's been many, many years now, but I feel the need to apologize to Rich G. Years ago, I was working as a Concert & Artists rep at one of Cunningham's.... let's just say... competitors. It seems as though they were going through a back & forth battle dealing with restorations of a certain name brand of piano, and I was duped into going to Cunningham and trying to gather some dirt. I was young, naive, and needing that paycheck, so I did what I was told.


Would you mind sharing the location (even the state) of the competitor? I may have a piano rebuilt and I am a piano teacher as well. You can PM me if you'd like. Thanks!

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#2303835 - 07/18/14 08:05 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: mahermusic]
Minnesota Marty Offline

Platinum Supporter until October 5 2014


Registered: 05/15/12
Posts: 7439
Loc: Rochester MN
Barbara - Relax!

I don't think that anyone thought your post was anything but positive. However, Rich has a sense of humor and I trust he didn't take the good nature interjections as other than light banter.

And, if his head swells too much, you might notice a little gray!

laugh
_________________________
Marty in Minnesota

It's much easier to bash a Steinway than it is to play one.

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#2303836 - 07/18/14 08:10 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: chasingrainbows]
Minnesota Marty Offline

Platinum Supporter until October 5 2014


Registered: 05/15/12
Posts: 7439
Loc: Rochester MN
Originally Posted By: chasingrainbows
Would you mind sharing the location (even the state) of the competitor? I may have a piano rebuilt and I am a piano teacher as well. You can PM me if you'd like. Thanks!

Um Chopin Fantasie,

Do you really want to know about the competitor? I think most would agree that a visit to see Rich, co-owner of Cunningham Piano Company in Philadelphia, would be well worth your time if you are in that area. They have one of the finest rebuilding shops in the USA.
_________________________
Marty in Minnesota

It's much easier to bash a Steinway than it is to play one.

Top
#2304512 - 07/20/14 06:46 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: mahermusic]
Rank Piano Amateur Offline
1000 Post Club Member

Registered: 08/11/07
Posts: 1793
They also sell wonderful new pianos, as I well know based on my own experience.

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#2304539 - 07/20/14 08:25 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: Rank Piano Amateur]
Music Me Offline
Full Member

Registered: 10/23/12
Posts: 235
Loc: New York


Originally Posted By: Rank Piano Amateur
They also sell wonderful new pianos, as I well know based on my own experience.


Ditto!
_________________________
Barbara
...without music, no life...

Top
#2304546 - 07/20/14 08:39 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: Rickster]
Piano*Dad Offline
Yikes! 10000 Post Club Member

Registered: 04/12/05
Posts: 10422
Loc: Williamsburg, VA
Originally Posted By: Rickster
Wow, it's rare to see/hear a statement like this these days of "dog-eat-dog" economics/politics and the survival of the fittest, or strongest; especially in the piano business. My hat is off to you, mahermusic. smile


Cup half full … cup half empty. Although the confession is cathartic, the offense points to an industry rife with serious ethical issues. And this is, of course, not the first example.
_________________________
Grotrian 192 #156455

https://www.youtube.com/user/dhfeld/videos

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#2304651 - 07/21/14 02:22 AM Re: An Apology to Rich Galassini & Cunningham Music [Re: Piano*Dad]
turandot Offline
7000 Post Club Member

Registered: 01/27/07
Posts: 7301
Loc: torrance, CA
It's been many years now, but I too feel the need to apologize to Rich G.

Years ago, I was on holiday...let's just say... somewhere in Spain. I was eating lunch at a third-rate sidewalk cafe when I snatched the Cinzno ashtray off the table and pocketed it. Then I left inconspicuously without paying for my meal. The next morning I stole the bathmat from my hotel room and checked out hurriedly with the bathmat wrapped around my head to disguise my identity.

I know now that those actions were very wrong and I am so-o-o bummed out about the whole thing. But at that time I was young, naive, and hungry. I hadn't eaten in 3 weeks. I desperately needed that mat for my bathroom and I needed the ashtray too. I smoked like a chimney in those days and my crushed butts were all over the floor. I was down on my luck and just couldn't afford to pay for those items.

Shortly thereafter I left the city where I was staying and took up residence in a Benedictine Abbey where I spent the next 36 years cleaning the latrines and cleansing my soul.

Rich,

I am so-o-o sorry for any harm my actions night have done to you personally or to your business interests.

Auntie T

_________________________
Will Johnny Come Marching Home?
The fate of the modern wartime soldier

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#2304657 - 07/21/14 02:41 AM Re: An Apology to Rich Galassini & Cunningham Music [Re: turandot]
phantomFive Online   content
1000 Post Club Member

Registered: 01/11/14
Posts: 1774
Loc: California
Originally Posted By: turandot
Years ago, I was on holiday...let's just say... somewhere in Spain. I was eating lunch at a third-rate sidewalk cafe when I snatched the Cinzno ashtray off the table and pocketed it. Then I left inconspicuously without paying for my meal. The next morning I stole the bathmat from my hotel room and checked out hurriedly with the bathmat wrapped around my head to disguise my identity.

I know now that those actions were very wrong and I am so-o-o bummed out about the whole thing. But at that time I was young, naive, and hungry. I hadn't eaten in 3 weeks. I desperately needed that mat for my bathroom and I needed the ashtray too. I smoked like a chimney in those days and my crushed butts were all over the floor. I was down on my luck and just couldn't afford to pay for those items.

Shortly thereafter I left the city where I was staying and took up residence in a Benedictine Abbey where I spent the next 36 years cleaning the latrines and cleansing my soul.

TMI
_________________________
Poetry is rhythm.

Top
#2304724 - 07/21/14 08:26 AM Re: An Apology to Rich Galassini & Cunningham Music [Re: turandot]
Rich Galassini Online   content
9000 Post Club Member

Registered: 05/28/01
Posts: 9397
Loc: Philadelphia/South Jersey
Originally Posted By: turandot
It's been many years now, but I too feel the need to apologize to Rich G.

Years ago, I was on holiday...let's just say... somewhere in Spain. I was eating lunch at a third-rate sidewalk cafe when I snatched the Cinzno ashtray off the table and pocketed it. Then I left inconspicuously without paying for my meal. The next morning I stole the bathmat from my hotel room and checked out hurriedly with the bathmat wrapped around my head to disguise my identity.

I know now that those actions were very wrong and I am so-o-o bummed out about the whole thing. But at that time I was young, naive, and hungry. I hadn't eaten in 3 weeks. I desperately needed that mat for my bathroom and I needed the ashtray too. I smoked like a chimney in those days and my crushed butts were all over the floor. I was down on my luck and just couldn't afford to pay for those items.

Shortly thereafter I left the city where I was staying and took up residence in a Benedictine Abbey where I spent the next 36 years cleaning the latrines and cleansing my soul.

Rich,

I am so-o-o sorry for any harm my actions night have done to you personally or to your business interests.

Auntie T



I know your tongue is planted firmly in your cheek with this post Auntie T. I am missing your point, but... I accept your apology?

Also, Mahermusic (the OP here), you are not accepting PMs and I would like to get in touch with you.

Please feel free to use the contact info. in my sig.
_________________________
Rich Galassini
Cunningham Piano Co.
Phila, Pa.
Dir. Line (215) 991-0834
rich@cunninghampiano.com
www.cunninghampiano.com

Top
#2305080 - 07/21/14 09:04 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: turandot]
mahermusic Offline
Full Member

Registered: 06/08/08
Posts: 348
Loc: U.S.A.
Originally Posted By: turandot
It's been many years now, but I too feel the need to apologize to Rich G.

Years ago, I was on holiday...let's just say... somewhere in Spain. I was eating lunch at a third-rate sidewalk cafe when I snatched the Cinzno ashtray off the table and pocketed it. Then I left inconspicuously without paying for my meal. The next morning I stole the bathmat from my hotel room and checked out hurriedly with the bathmat wrapped around my head to disguise my identity.

I know now that those actions were very wrong and I am so-o-o bummed out about the whole thing. But at that time I was young, naive, and hungry. I hadn't eaten in 3 weeks. I desperately needed that mat for my bathroom and I needed the ashtray too. I smoked like a chimney in those days and my crushed butts were all over the floor. I was down on my luck and just couldn't afford to pay for those items.

Shortly thereafter I left the city where I was staying and took up residence in a Benedictine Abbey where I spent the next 36 years cleaning the latrines and cleansing my soul.

Rich,

I am so-o-o sorry for any harm my actions night have done to you personally or to your business interests.

Auntie T



Man...this is cryptic. Is this like one of those things that describe where a hidden treasure is buried if we are able to decipher just what you are talking about?
_________________________
Charles R. Walter 1520 QA Mahogany #531739 w/ High Polish, Renner and Quiet Pedal

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#2305083 - 07/21/14 09:07 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: Rich Galassini]
mahermusic Offline
Full Member

Registered: 06/08/08
Posts: 348
Loc: U.S.A.
Originally Posted By: Rich Galassini

Also, Mahermusic (the OP here), you are not accepting PMs


Huh! I never knew that... Should be fixed now.
_________________________
Charles R. Walter 1520 QA Mahogany #531739 w/ High Polish, Renner and Quiet Pedal

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#2305094 - 07/21/14 09:40 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: Rich Galassini]
phacke Online   content

Gold Supporter until November 11 2014


Registered: 10/18/12
Posts: 589
Loc: CO, USA
Originally Posted By: Rich Galassini

Also, Mahermusic ... I would like to get in touch with you.


You see, we need to know who 'Guido' should pay a visit to...
_________________________
phacke

Steinway YM (1933)
...Working on:
J. S. Bach, Sonata No. 1 in B minor (BWV 1014) duet with violin
F. Chopin, Prelude 28 (15)

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#2305101 - 07/21/14 10:06 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: phacke]
Retsacnal Offline

Platinum Supporter until Feb 18  2015


Registered: 10/11/12
Posts: 726
Loc: Northern Virgina
Originally Posted By: phacke
Originally Posted By: Rich Galassini

Also, Mahermusic ... I would like to get in touch with you.


You see, we need to know who 'Guido' should pay a visit to...


Keep your eyes peeled for this guy-> smokin cursing
_________________________
1950 Baldwin M

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#2305105 - 07/21/14 10:17 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: Retsacnal]
Rich Galassini Online   content
9000 Post Club Member

Registered: 05/28/01
Posts: 9397
Loc: Philadelphia/South Jersey
Originally Posted By: Retsacnal
Originally Posted By: phacke
Originally Posted By: Rich Galassini

Also, Mahermusic ... I would like to get in touch with you.


You see, we need to know who 'Guido' should pay a visit to...


Keep your eyes peeled for this guy-> smokin cursing


I don't know how, but somehow everybody here knows my Uncle Guido. And yet they play piano and they can type, so they most likely still have most of their fingers.

Interesting...
_________________________
Rich Galassini
Cunningham Piano Co.
Phila, Pa.
Dir. Line (215) 991-0834
rich@cunninghampiano.com
www.cunninghampiano.com

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#2305128 - 07/21/14 10:59 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: mahermusic]
Minnesota Marty Offline

Platinum Supporter until October 5 2014


Registered: 05/15/12
Posts: 7439
Loc: Rochester MN
Is that Uncle Guido who is always carrying a violin case?
_________________________
Marty in Minnesota

It's much easier to bash a Steinway than it is to play one.

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#2305137 - 07/21/14 11:16 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: mahermusic]
mahermusic Offline
Full Member

Registered: 06/08/08
Posts: 348
Loc: U.S.A.
That's odd....I keep getting PM's from someone in the "cement" business....




(had to say it...)
_________________________
Charles R. Walter 1520 QA Mahogany #531739 w/ High Polish, Renner and Quiet Pedal

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#2305141 - 07/21/14 11:24 PM Re: An Apology to Rich Galassini & Cunningham Music [Re: mahermusic]
turandot Offline
7000 Post Club Member

Registered: 01/27/07
Posts: 7301
Loc: torrance, CA
Originally Posted By: mahermusic

Man...this is cryptic. Is this like one of those things that describe where a hidden treasure is buried if we are able to decipher just what you are talking about?


Sorry, no treasure Maher.

I was looking through the list of threads here late Sunday to see if there was anything of interest. Your thread caught my eve because of the unusual title.

Reading you opening post, I couldn't understand why you would feel a necessity to apologize, especially many years later in such a public style. Cross-shopping -- sending an unknown face to the competitor's place -- is kind of a fact of life in the industry. I don't know what kind of dirt can reasonably be gathered though because if the mole is identified, he'll get nothing. If he's not identified, he'll be perceived as a consumer. It's not easy to gather dirt that way either.

Maybe I'm missing something here, but in my opinion carrying guilt around for years for the breach of ethics you described is about as necessary as Jean Valjean seeking out Inspector Javert to confess that he stole the frig'n bread and asking to be executed.

The comment about Rich being pure evil cracked me up. In my experience no piano dealer is pure evil and no piano dealer is pure gold either, even Saint Rich.

Anyway, congratulations for having such a worthwhile career after you exited the biz.

Keep the faith
_________________________
Will Johnny Come Marching Home?
The fate of the modern wartime soldier

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#2305278 - 07/22/14 10:17 AM Re: An Apology to Rich Galassini & Cunningham Music [Re: mahermusic]
Minnesota Marty Offline

Platinum Supporter until October 5 2014


Registered: 05/15/12
Posts: 7439
Loc: Rochester MN
ca·thar·sis

/ke'THärsis/

noun

1. the process of releasing, and thereby providing relief from, strong or repressed emotions.

synonyms: emotional release, relief, release, venting
_________________________
Marty in Minnesota

It's much easier to bash a Steinway than it is to play one.

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