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#2414867 - Today at 07:48 AM My CA97 has arrived - issue?
tabber Offline
Junior Member

Registered: 04/01/15
Posts: 12
Loc: London, UK
Well, my Kawai CA97 arrived this morning. I was all excited, and generally very happy with it, but noticed something almost straight away which has taken the shine off a little.

Can any other owners please check something for me ?

On Standard Grand, play and release middle C with the damper pedal fully depressed. After about a second, does the volume dramatically halve, and then fade from there? Other keys don't seem to do this, and other piano sounds don't seem to do it. Once you know its there, even playing a c major triad, you can hear the bottom note suddenly fade away whilst the other 2 carry on.

I noticed the firmware is V1.02, so I will update that when I get a chance later. I don't see how firmware would effect a single note though, so am a little worried.

tabber
_________________________
J.B.Cramer 1988 upright
Kawai CA97 black

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#2414877 - Today at 08:14 AM Re: My CA97 has arrived - issue? [Re: tabber]
Kawai James Offline
Yikes! 10000 Post Club Member

Registered: 09/06/07
Posts: 10439
Loc: Hamamatsu, Japan
Hello tabber, congrats on receiving your new piano.

I will have to double check this for myself tomorrow, however from what you describe, it appears there may be a bug with that sound and note. In which case, I will inform the development team who will likely address the matter in a forthcoming software update.

Kind regards,
James
x
_________________________
Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.

"Richard, none of us could forget you have a CLP-990." - EssBrace, 2014

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#2414906 - Today at 09:29 AM Re: My CA97 has arrived - issue? [Re: tabber]
tabber Offline
Junior Member

Registered: 04/01/15
Posts: 12
Loc: London, UK
Thanks James. Latest firmware updated, and it does the same. Its most noticeable if you play the key fairly quietly, but with the volume high. Now i've changed to the EX and SK samples, they sound amazing, and flawless from what I can tell :-)

I'll try and upload a recording so you can hear what I mean.

Cheers,
tabber
_________________________
J.B.Cramer 1988 upright
Kawai CA97 black

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#2415014 - 24 minutes 10 seconds ago Re: My CA97 has arrived - issue? [Re: tabber]
FranklinSq Online   content
Junior Member

Registered: 04/05/15
Posts: 7
This is becoming a little disturbing, given that others have also reported issues with the new CA series.

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#2415018 - 3 minutes 1 second ago Re: My CA97 has arrived - issue? [Re: tabber]
sempianist Online   content
Full Member

Registered: 01/22/15
Posts: 28
Loc: Italy
Originally Posted By tabber
On Standard Grand, play and release middle C with the damper pedal fully depressed. After about a second, does the volume dramatically halve, and then fade from there?


Hi tabber,
I tried to create the "bug" on my CA-97. I could hear a slight abrupt decrease in the volume when I played middle C with damper pedal pressed, as you described. I also tried to record it (usb mp3) to see the wave on "audacity" but could not see the difference in the amplitude when recorded. May be I am not so good with the audio staff... Were you using the default factory setup when you encountered the problem?
Best regards and enjoy your new CA-97.
Semih


Edited by sempianist (1 minute 40 seconds ago)
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Kawai CA97

Ex Casio CDP 120

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