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#2485360 - Today at 11:46 AM Audio dropouts... Ok but, who is guilty in my system?
stamkorg Online   content
Full Member

Registered: 01/11/14
Posts: 133

I try to play Galaxy Vintage D on my system:

OS: Windows 7
Soundcard: usb Focusrite Scarlett 6i6
Pc processor: Intel Core i5-460M (2.53 GHz / 2.8 GHz - Cache 3 Mo)
RAM: 4Gb, PC3-8500 - DDR3 1066 MHz
Hard disk: Serial ATA, 5400 RPM

My soundcard's driver is set at 2ms buffer. I need this low value because I want a maximum connection with the sound. It is a requirement for me.

So, it runs ok but I have some dropouts (every 5-10 minutes).

Now, what do you think is the cause of theses dropouts on my system?
I am ready to replace the HDD for an SSD, and I can replace the RAM to put 8Gb instead of 4Gb. I can not act on the processor.

But is there a way, a test, a procedure... to confirm a HDD or RAM problem and/or to exclude a processor or soundcard problem?
Do you think that an SSD and more RAM will resolve my problem with same processor and buffer setting?

Thanks in advance for your opinions.


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#2485364 - Today at 11:59 AM Re: Audio dropouts... Ok but, who is guilty in my system? [Re: stamkorg]
Frédéric L Online   content
Full Member

Registered: 10/29/13
Posts: 307
Loc: France
I have Galaxy Vintage D, but use it at 3ms latency. (According to the DAW I use).

Kontakt report a 197Mb usage of memory, then I don't think the available memory is a problem.

You will find some hints here : https://www.native-instruments.com/fr/su...e-of-kontakt-5/

One of the hints is the use of a fast hard drive. (5400rpms is quite low)... But is you use it on USB, I am not sure it would help.
Yamaha CLP150, Ivory II (American Concert D, Italian, 3 grand pianos, 4 uprights), Truekeys, Pianoteq

#2485367 - Today at 12:11 PM Re: Audio dropouts... Ok but, who is guilty in my system? [Re: stamkorg]
toddy Online   content
2000 Post Club Member

Registered: 09/30/11
Posts: 2429
Loc: Portugal
Before doing anything difficult or drastic, you can test whether your system is working reasonably smoothly with this:
which will tell you if there are spikes in the streaming process.

A more in-depth scan and analysis is given by this latency monitor:

Try them both and check you're clear according to these. If not, the system needs adjusting, or in the worst case, changing.
Roland HP 302 / Samson Graphite 49

Reaper / NI Komplete 9 Ult. / Audiophile 2496
Mics: SP B1 & MXL V67g/ Monitors: Yamaha HS7s .

Prudence is a rich ugly old maid courted by Incapacity. He who desires, but acts not, breeds pestilence.
William Blake, The Marriage of Heaven & heck

#2485368 - Today at 12:12 PM Re: Audio dropouts... Ok but, who is guilty in my system? [Re: stamkorg]
PianoMan51 Online   content
Full Member

Registered: 09/30/10
Posts: 40
Loc: United States
Hello Stam.

Your question is potentially very deep, like 'what is wrong with my car?'

However, I have a few recommendations that will help in any situation.

1). Always reboot first.
2). Always turn off your computer's wifi and bluetooth.

Why? Because you want to start with as clean a system as possible, and you don't want all those internal programs that can access your internet connection for updates, etc. to be in charge.

I have been using an all-VST system for eight years and these two housekeeping processes are an essential part to allow me to record and gig without problems.

Edited by PianoMan51 (Today at 12:13 PM)

#2485370 - Today at 12:16 PM Re: Audio dropouts... Ok but, who is guilty in my system? [Re: stamkorg]
Gerardo Melara Online   content
Full Member

Registered: 10/29/13
Posts: 22
Just get a SSD, it will solve all your problems, I use Kontakt 5 with a Dual Core (4B RAM, Kingston SSD)and it goes really smoothly.

#2485371 - Today at 12:26 PM Re: Audio dropouts... Ok but, who is guilty in my system? [Re: stamkorg]
Morodiene Online   content
Yikes! 10000 Post Club Member

Registered: 04/06/07
Posts: 13323
Loc: Boynton Beach, FL
I think an SSD is a good solution. Either that, or a Macbook laugh Then you shouldn't have any latency issues and can increase your buffer a bit.

But definitely run some more tests before you invest in more equipment that you may not necessarily need.

Edited by Morodiene (Today at 12:27 PM)
private piano/voice teacher FT

#2485381 - Today at 12:43 PM Re: Audio dropouts... Ok but, who is guilty in my system? [Re: stamkorg]
NormB Online   content
Full Member

Registered: 04/02/12
Posts: 72
Loc: Vancouver, BC
I second you doing some latency checks as a first step. They often will lead to a solution. I have a really high powered desktop here that, despite its formidable hardware, had an episodic click issue. Eventually found that it was a housekeeping backup program assistant that I could dispense with. No clicks ever thereafter.


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