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#250513 - 08/16/02 03:25 PM Re: Boston Pianos and My First Piano Shopping Experience
Kasper Offline
Full Member

Registered: 04/16/02
Posts: 80
Loc: Bloomfield Hills, MI
 Quote:
Originally posted by Alex Hernández:
This brings up an interesting point in regard to trade in policies. To my knowledge every reputable dealer will offer full trade in on the "purchase price" of a new piano.

But few will offer full trade in value on new grands at an adjusted sale price. Does Steinway or their dealers do this?

I was curious as to the different opinions people here might have about this.[/b]
I can only tell you what my store and most of the Detroit Area Stores do. We offer a Lifetime trade-up policy on all acoustic pianos as long as they double the original purchase price. (ex: $5000 original purchase gets $5000 trade-in on a $10,000 purchase) Sales prices are included as long as they meet this criteria. Exceptions? Aren't there always!!! The trade-in must be in good condition -normal wear & tear. Few problems so far or from other dealers as I understand it.
_________________________
Hammell Music
www.hammell.com
(248) 594-1414

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#250514 - 08/16/02 03:27 PM Re: Boston Pianos and My First Piano Shopping Experience
kluurs Offline
3000 Post Club Member

Registered: 05/24/02
Posts: 3736
Loc: Chicago
Not every Steinway sales person does that schtick. Actually, there are lots of personas that one finds in the piano biz. Actually, in sales generally. I have a friend who walked into a store with over $30,000 in cash to purchase an instrument -- walked out without even discussing purchasing a piano because the sales person was just too much. The biz does warp though too - so even if one starts out sane, there's no guarantee that one will remain so.

Ken

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#250515 - 08/16/02 03:32 PM Re: Boston Pianos and My First Piano Shopping Experience
CW190 Offline
Full Member

Registered: 07/14/02
Posts: 324
 Quote:
Originally posted by jeffylube:
 Quote:
Originally posted by CW190:
If you do decide that you would like to consider Kawai, I have a good friend that is the tech at the local dealer and would help get you a good price, better than you could on your own I am told, as I've sent several people there.[/b]
Yes I would be interested in trying out some Kawai's. I can't find a dealer in Dallas so if you could let me know I'd appreciate it.[/b]
Sorry I didn't get back to you sooner. I just returned from Las Vegas. Glad to be back in Dallas where the temperature is only in the 90's compared to over 113!!!

Anyway, if you are still interested in Kawai, you need to drive up to Plano and visit Keyboards Unlimited. They are the local authorized dealer and have a wonderful selection including 8-10 S. Kawais. You want to ask for Mike Terrill and tell him that PT recommended you. I think they are having one of those bogus college sales this weekend at Collin County Community College. Mike is a tech by trade which offers a better insight I think. Good Luck.

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#250516 - 08/16/02 03:35 PM Re: Boston Pianos and My First Piano Shopping Experience
Larry Offline
9000 Post Club Member

Registered: 05/25/01
Posts: 9217
Loc: Deep in Cherokee Country
 Quote:
Originally posted by MikeC65:
Be gentle, Larry... ;\) [/b]
Who, ME??? ;\)

But......but..... I was just asking an innocent question.....
_________________________
Life isn't measured by the breaths you take. Life is measured by the things that left you breathless

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#250517 - 08/16/02 04:22 PM Re: Boston Pianos and My First Piano Shopping Experience
kenny Offline
7000 Post Club Member

Registered: 05/29/01
Posts: 7051
Phil
Fly away while you still can.
Larry patrols this forum for BS like a spider at a porch light.

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#250518 - 08/16/02 09:11 PM Re: Boston Pianos and My First Piano Shopping Experience
Steve Miller Offline
3000 Post Club Member

Registered: 05/26/01
Posts: 3288
Loc: Yorba Linda, CA
 Quote:
Originally posted by PDM:
While it may that Larry and others are being a bit tough on Phil and on Steninway, I can understand where the anti-Steinway (or, more accurately, anti-Steinway hype) sentiment comes from. As a relative layman who recently shopped for a piano, the first place I went was to Steinway. However, after shopping around a bit and educating myself, it soon became apparent that Steinway is mostly full of sh**t. Their incredibly arrogant salesmen treat what is a very good product as the only viable product, and thereby justify their outrageous pricing. It is obviously a marketing technique that has worked very well for them. While this attitude is hard enough to swallow with real Steinway pianos, which are arguably unique (although not necessarily superior), it is truly insufferable when it comes to Boston and Essex pianos (which are neither unique nor superior).[/b]
I bought my (used) piano at a Steinway dealer - Fields.

Maybe Fields is an anomaly, but I was treated very well there. Questions were answered with a minimum of spin, opinions were identified as such. I was not pressured to buy that day or any other day. I was invited to play any piano I liked, including their stratospherically priced rebuilt Victorian jobs. The purchase was refreshingly straightforward, and they did every single thing they promised to do.

My point is this. Everyone gripes about bad experiences but few praise the positive ones. Both deserve equal exposure. I think the piano shopping experience at a Steinway dealer has more to do with the individual salesperson than the brand they carry.

Best advice is to see for yourself.
_________________________
Defender of the Landfill Piano

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#250519 - 08/16/02 09:22 PM Re: Boston Pianos and My First Piano Shopping Experience
jeffylube Offline
500 Post Club Member

Registered: 06/26/02
Posts: 716
Loc: Weatherford, Texas
Hey guys, I would just like to take the time to express how excited that I am that MY TOPIC has started a flame war! \:D I've always wanted this, and now I finally have, yae! Keep it up!

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#250520 - 08/16/02 09:32 PM Re: Boston Pianos and My First Piano Shopping Experience
Norbert Offline
Yikes! 10000 Post Club Member

Registered: 07/03/01
Posts: 12608
Loc: Surrey, B.C.
Larry...and all:

How would you rate the old "full trade value up to
next model" sales spin rate on your B.S. meter?

[Is it 12 or a 15.... out of 10?]

Puzzled

norbert
_________________________
www.heritagepianos.com
Greater Vancouver piano dealers for : C.Sauter,Estonia,Brodmann,Ritmuller, Hailun,
604-951-8642

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#250521 - 08/16/02 11:33 PM Re: Boston Pianos and My First Piano Shopping Experience
Jolly Offline
Yikes! 10000 Post Club Member

Registered: 06/20/01
Posts: 13527
Loc: Louisiana
Actually, I don't have time to flame, I'm rejoicing in the fact that my Chinese piano uses a superior wet sand cast plate! \:D And has a bigger soundboard than the 5'4"! \:D Eat your heart out Boston! :p :p :p

In all seriousness, crawl through a RX series Kawai, and an equivalent sized Boston. There are some differences, but there are a lot of things that are very similar.

Anyone care to dispute that the wholesale prices of like-sized Bostons and Kawais are very close?

At least until the contract runs out, and Steinway decides to let YC build the Boston. ;\)

And as an adjunct to Norbert's question:Wonder what the percentage of Boston owners take advantage of Steinway's trade-in policy?
_________________________
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Over 1,000,000 posts where pianists discuss everything. And nothing.

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#250522 - 08/17/02 12:04 AM Re: Boston Pianos and My First Piano Shopping Experience
JBryan Offline
9000 Post Club Member

Registered: 01/19/02
Posts: 9798
Loc: Oklahoma City
When I bought my Kawai from the local Steinway dealer they offered me the same trade up deal. I never took it very seriously but I guess it shows how much difference there really is between a Boston and a Kawai even to a Steinway dealer.
_________________________
Better to light one small candle than to curse the %&#$@#! darkness.

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#250523 - 08/17/02 02:31 AM Re: Boston Pianos and My First Piano Shopping Experience
JohnC Offline
1000 Post Club Member

Registered: 03/10/02
Posts: 1672
Loc: Lower Left Coast
OK, I've been biting my tongue for the longest time everytime someone talks of full trade up value.

We all know there is no such thing as a free lunch, so why would we think there is something called a full trade up value? If that dealer pays you more for that piano tha it's true wholesale value he has to make it up somewhere. Guess where? How about the price of the new piano you purchase?

There is nothing wrong with trading your old piano if you don't want to sell it yourself, but anyone thinking they are getting something for nothing is only deluding themselves. It works just like the automobile trade in. The more they give you for yours the more they have to charge you for theirs.

........"Sorry for the rant" he says as he quietly steps down off the soapbox, pushes it back behind the cutain, and goes on about his evening.....

Good night Mrs. Calabash, wherever you are. ;\)
_________________________
There are few joys in life greater than the absence of pain.

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#250524 - 08/17/02 02:34 AM Re: Boston Pianos and My First Piano Shopping Experience
Norbert Offline
Yikes! 10000 Post Club Member

Registered: 07/03/01
Posts: 12608
Loc: Surrey, B.C.
Wonder what they'd say if you buy a Steinway first and then ask them if you could trade up to a

....BOSTON!!

norbert
_________________________
www.heritagepianos.com
Greater Vancouver piano dealers for : C.Sauter,Estonia,Brodmann,Ritmuller, Hailun,
604-951-8642

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#250525 - 08/17/02 02:36 AM Re: Boston Pianos and My First Piano Shopping Experience
JohnC Offline
1000 Post Club Member

Registered: 03/10/02
Posts: 1672
Loc: Lower Left Coast
 Quote:
Originally posted by Norbert:
Wonder what they'd say if you buy a Steinway first and then ask them if you could trade up to a

....BOSTON!!

norbert[/b]
Norbert,

Wouldn't they owe you at least two Bostons? \:D
_________________________
There are few joys in life greater than the absence of pain.

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#250526 - 08/17/02 10:46 AM Re: Boston Pianos and My First Piano Shopping Experience
Jolly Offline
Yikes! 10000 Post Club Member

Registered: 06/20/01
Posts: 13527
Loc: Louisiana
...and a half! \:D :p \:D
_________________________
www.coffee-room.com

Over 1,000,000 posts where pianists discuss everything. And nothing.

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#250527 - 08/17/02 10:58 AM Re: Boston Pianos and My First Piano Shopping Experience
momalboe Offline
Full Member

Registered: 05/29/02
Posts: 195
Loc: Portland, Oregon
Maybe I'm nuts, but who's to say you have to tell the dealer up front that you have a trade in? Personally I'd handle it just like buying a car - negotiate the price of the piano you want THEN discuss the trade in. I haven't seen anything on the fine print of these "full value trade-in"s which precludes doing this. Am I just not looking close enough?

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#250528 - 08/17/02 11:11 AM Re: Boston Pianos and My First Piano Shopping Experience
JBryan Offline
9000 Post Club Member

Registered: 01/19/02
Posts: 9798
Loc: Oklahoma City
They would, no doubt, tell you that they could not offer the price you negotiated on a trade in. Nothing in the fine print stops them from doing that either.
_________________________
Better to light one small candle than to curse the %&#$@#! darkness.

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#250529 - 08/17/02 12:04 PM Re: Boston Pianos and My First Piano Shopping Experience
Kasper Offline
Full Member

Registered: 04/16/02
Posts: 80
Loc: Bloomfield Hills, MI
 Quote:
Originally posted by JohnC:
OK, I've been biting my tongue for the longest time everytime someone talks of full trade up value.

We all know there is no such thing as a free lunch, so why would we think there is something called a full trade up value? If that dealer pays you more for that piano tha it's true wholesale value he has to make it up somewhere. Guess where? How about the price of the new piano you purchase?

There is nothing wrong with trading your old piano if you don't want to sell it yourself, but anyone thinking they are getting something for nothing is only deluding themselves. It works just like the automobile trade in. The more they give you for yours the more they have to charge you for theirs.

........"Sorry for the rant" he says as he quietly steps down off the soapbox, pushes it back behind the cutain, and goes on about his evening.....

Good night Mrs. Calabash, wherever you are. ;\) [/b]
the truth of the matter is (and I'm sure alot of dealers would agree) that most people buy 1 piano in their lifetime so although the policy may be in place, it doesn't get taken advantage of as much as you'd think
_________________________
Hammell Music
www.hammell.com
(248) 594-1414

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#250530 - 08/17/02 03:52 PM Re: Boston Pianos and My First Piano Shopping Experience
Philsteinway Offline
Junior Member

Registered: 08/15/02
Posts: 5
I agree with Casper on the % of trading up, it is not something that is taken advantage of very often.
In my experience, most dealers take Bostons on trade against retail pricing, unless the dealer is running a sale event. Steinways are twice the price of Bostons, so for that reason I obviously would stress the point if the would-be buyers expressed interest in owning a Steinway from the start, then the sooner they trade up, the lighter it will be on their wallets.

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#1821801 - 01/09/12 08:35 PM Re: Boston Pianos and My First Piano Shopping Experience [Re: momalboe]
Janaina Offline
Junior Member

Registered: 11/30/08
Posts: 5
Loc: Elka Park, NY
I did and now he won't call me back, I feel foolish.
_________________________
Jana

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