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#29632 - 10/24/07 12:26 PM Need Help Weber WG-50
JanKY Offline
Junior Member

Registered: 10/23/07
Posts: 1
Loc: Kentucky
HEllo: I need advice in getting my Weber WG-50 repaired. I have had three piano technicians evaluate the problem (poor performance, sticking keys, "bright" sound). The last technician indicated that the Weber WG-50 had a problem with the "action brackets". He noted that my piano, at 14 years, was not under warranty and the Weber is no longer in business. He said he would attempt to get in touch with Young Chang to order new action brackets, but "he was not sure if he could get the parts." However, he suggested that I think about trading my piano in on a better one. I like my piano.

Since he evaluated my piano, I have researched the problem and read on comments on the Piano Forum concerning problems with the Weber action brackets (the brackets contained too much zinc which absorbed moisture and contributed to problems in the performance of the piano.)

I contacted the piano technician with this information and asked if the brackets he was ordering for my piano are better quality than the original brackets. Naturally, I don't want to pay $500.00 - $700.00 in repairs, only to have the same problem develop over time! The technician indicated that "he had obtained parts from Young Chang in the past with no apparent problems. He indicated that he could possibly get the brackets custom-made locally . . . he would have to see. However, he added: if my piano was a big part of my life, I should consider trading it in on a better piano such as a Kawai.

Question: Is it possible to obtain action brackets for a Weber WG-50 that do not contain a high zinc content? How can I get repairs done on my piano by a honest piano technician?

Thank you, JanKY

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#29633 - 10/24/07 12:55 PM Re: Need Help Weber WG-50
pianobroker Offline
4000 Post Club Member

Registered: 05/14/07
Posts: 4346
Loc: North Hollywood CA.
I would contact Young Chang directly as for obtaining those action brackets.If you were the original owner you could be much more persuasive
than your tech ordering them. It's worth a try
Nothing to lose! Everything to gain! Those expanding action brackets was a major recall warranty item so the manufacture is quite aware about them.
I think much of your final cost would be labor in that your tech most likely would not be reimbursed by Young Chang. What dealer would pay any $ for your piano knowing in good consciense that he would have to remedy the problem before he resells it.
_________________________
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#29634 - 11/11/07 01:03 PM Re: Need Help Weber WG-50
R Todd Brown Offline
Junior Member

Registered: 10/18/07
Posts: 6
Loc: Orange County California
Please contact 310-637-2000 ext 117 for the parts department of Young Chang to get action brakets. The typical cost of labor to replace is around $150.
Good luck
_________________________
R Todd Brown
National Sales Manager
Young Chang North America
Kurzweil Music Systems

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