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#646957 - 01/26/02 07:51 AM
Re: Hammerheads
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Full Member
Registered: 11/26/01
Posts: 126
Loc: Traverse City, MI
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Hi Jay: Replacing only one hammer IS an accepted method of repair. If all the other hammers are in good shape, replacing one is satisfactory. Yes, there may be a difference between the one new hammer and the rest of them, but if the technician did his job correctly, he will have voiced the new hammer up or down if needed to match the tone character of the original hammer. Replacing one will not put any strain on the remaining ones, as they all work independently. Hope this helps. PNO2NER
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#646959 - 01/28/02 08:11 AM
Re: Hammerheads
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Full Member
Registered: 11/26/01
Posts: 126
Loc: Traverse City, MI
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Hello Again, Jay: Your dealer is correct on all items. Hammers are expensive to replace, and even if the piano is 30 years old, unless the other hammers show wear, there would be no real reason to replace them. If the problem with the single hammer is physical damage, should you be asking the dealer to replace them all? It might be an unreasonable request. Compare it to a damaged tire on a car: If you hit something in the road which destroyed that tire, would you replace the other three even though they were still OK? Similar to a light bulb that burned out in the kitchen. Would it make sense to replace all the others in the house if they were still working? I'm sorry not to be more supportive, but in this case, I think the dealer has a point. PNO2NER.
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