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Joined: Jan 2009
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Hey guys, recently I was going to get a Yamaha NP30, but saw a really crazy good clearance deal on a Casio Privia PX-120 set (with the premium stand and bench and 3 pedal set all for $399.99 CDN!), so I went and got that instead.
The digital piano is great, the speakers could be better, it's vibrating on quite a bit of the lower notes.
But anyway, one of my keys makes a kind of clicking noise when the key returns after I let go of it, it has to be after I let go of it, or it doesn't make the noise. It doesn't have to be all the way pressed down either, but mostly pressed down.
Not worth it to exchange it to me, since it's just one key, but it's just a pet peeve of mine. Anything I can do about it?
Thanks.
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Joined: Jan 2009
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Originally posted by Adreneline: Hey guys, recently I was going to get a Yamaha NP30, but saw a really crazy good clearance deal on a Casio Privia PX-120 set (with the premium stand and bench and 3 pedal set all for $399.99 CDN!), so I went and got that instead.
The digital piano is great, the speakers could be better, it's vibrating on quite a bit of the lower notes.
But anyway, one of my keys makes a kind of clicking noise when the key returns after I let go of it, it has to be after I let go of it, or it doesn't make the noise. It doesn't have to be all the way pressed down either, but mostly pressed down.
Not worth it to exchange it to me, since it's just one key, but it's just a pet peeve of mine. Anything I can do about it?
Thanks. i noticed you are in canada. can you tell me where you bought it? i have been look for a digital piano myself for the last couple of weeks thx
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Joined: Jan 2009
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It was a clearance at London Drugs, the regular price was $599.99, which is also very good considering what's included with it, for a Canadian price. There was only two left at my store, and they were gone the same day.
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Joined: Oct 2008
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Well now you know why it was on clearance. Have you tried contacting Casio? If you just bought it, and you bought it new, then it's probably under warranty. Go to their website and poke around for support and authorized service centers. Or crack open the manual--no, not that... anything but that! :p --and look for warranty info and support contacts.
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it should be under warranty, and you could call the store (where you got it) and ask for service or technician information. it sounds definitely like some defect.
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But it's just one key... is it really worth it to go into warranty and everything for just one key?
It was clearance, but it was brand new.
It's not overly annoying, barely audible when the volume is over half way, and not at all when I have headphones on.
Just to make sure, the 'click' isn't in the digital sample of that key, it's the hardware aspect.
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Joined: Oct 2008
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Again, just contact Casio. I own a Yamaha, and for issues with individual keys, I've called them up and ordered that individual key. Took the thing apart and replaced keys myself. If you don't want to fix it yourself, and you do want it fixed, then obviously you'll have to take it in for service. Either way, it should be under warranty, so you shouldn't have to pay for parts or labor.
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Ahhh. Okay. I thought it was swapping keyboards out. Didn't know that I could call for individual keys.
So it's not unheard of to take apart the thing yourself? Maybe I can do that now, see what's causing the click? It sounds like it could just be something interfering with it. Is it a complicated delicate process?
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Joined: Oct 2008
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I only know my Yamaha. But it was pretty simple. Turn it over, take out all the screws, flip it back over, remove the hood, take out any screws mounting the keybed to the chassis, and then figure out how the damn thing works! It's not that difficult actually. Just be careful when taking it apart to watch the wires. Don't want to yank something away and hear a snap!
HOWEVER, I did all that because by then it was out of warranty, and I didn't feel like waiting weeks and paying exorbitant labor costs. Why bother with all that when you can take your Casio in for free? Just read the warranty info.
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I did, it seems like it will be a big hassle. They say nothing about individual parts, it has to be examined, the whole thing, which seems like a waste to me. I can see the metal parts behind the keys so far, I unscrewed a lot. I have no idea on how to get to the actual mechanism that moves the keys though.
Any ideas anyone? I can only see the end keys on each side fully.
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Well, looking at the end keys should give you an idea of how they all work. I imagine they pivot at the back end, and hook into something at the front end. So you'd have to first detach from the pivot point and then slide forward or backward to release the front end. Have you tried simply lifting the front end? If you're not sure you can figure out how to remove a key without causing damage, then call Casio and ask them. I called Yamaha's tech when I thought I had tried everything to fix this one key to no avail, and a nice lady walked me through a fix. I can't guarantee you'll get a nice lady on the phone, but anyway... I predict they'll tell you to take it in for service. In fact, they may even tell you that you voided the warranty by taking it apart yourself! ALWAYS read the manual/warranty info!!! I'll just say that it might also help to remove the adjacent keys.
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Yeah but how do you remove the keys? When I pop the metal part up until it stays up, the key that follows that metal part sticks out. Then what? lol
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Then pull, really really hard. LOL I don't know. I'd need to see it. Hopefully someone with a Casio who's taken it apart--and voided their warranty :p --will chime in. I think my work is done here.
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I give up. I don't know what I can do. I've tried going in there with a toothpick seeing if anything was conflicting with the mechanism, but to no avail.
Thanks a bunch for your help. If anyone has any suggestions, please give me them!
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Finally went inside, and could not fix it! Made it worse if anything. Got it exchanged at London Drugs though, thank lord . They had one left.
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