Welcome to the Piano World Piano Forums
Over 2 million posts about pianos, digital pianos, and all types of keyboard instruments
Join the World's Largest Community of Piano Lovers (it's free)
It's Fun to Play the Piano ... Please Pass It On!

Gifts and supplies for the musician
the Forums & Piano World

This custom search works much better than the built in one and allows searching older posts.
(ad) Yamaha CP4 Rebate
Yamaha CP4 Rebate
(ad 125) Sweetwater - Digital Keyboards & Other Gear
Digital Pianos at Sweetwater
(ad) Pianoteq
(ad) Pearl River
Pearl River Pianos
(ad) P B Guide
Acoustic & Digital Piano Guide
Who's Online
184 registered (accordeur, 36251, A Guy, 51 invisible), 1652 Guests and 12 Spiders online.
Key: Admin, Global Mod, Mod
Quick Links to Useful Piano & Music Resources
Our Classified Ads
Find Piano Professionals-

*Piano Dealers - Piano Stores
*Piano Tuners
*Piano Teachers
*Piano Movers
*Piano Restorations
*Piano Manufacturers

Quick Links:
*Advertise On Piano World
*Free Piano Newsletter
*Online Piano Recitals
*Piano Recitals Index
*Piano & Music Accessories
*Music School Listings
* Buying a Piano
*Buying A Acoustic Piano
*Buying a Digital Piano
*Pianos for Sale
*Sell Your Piano
*How Old is My Piano?
*Piano Books
*Piano Art, Pictures, & Posters
*Directory/Site Map
*Virtual Piano
*Music Word Search
*Piano Screen Saver
*Piano Videos
*Virtual Piano Chords
(ad) Estonia Piano
Estonia Pianos
Topic Options
#74045 - 07/01/05 04:24 AM Need help quick!
jadefan Offline
Full Member

Registered: 06/13/05
Posts: 24
Loc: minnesota
I made a kind of hasty decision to purchase a beautiful mahogany 150" upright and I had the purchase run through on my visa, so it's paid in full, but I am awaiting delivery next week. I purchased it on june 28th. I was exploring other brands and hadn't yet really decided if this was "the one" when I signed on the dotted line. You may wonder why I'd do that and I'll tell you: I'd done a lot of research (reading only, was just starting field research) and felt that although this piano costed exactly $1,600 more than I wanted to pay, I had lots of confidence in it based on the fine book. (It's a Tier 2 European brand). It sounded pretty good but did not give me "the chills" while listening to it played as the other contender had. The other contender (the chiils one) would be around $2100 cheaper in black ebony. I would be happy to own either piano. I preferred the tone, touch, and price of the black ebony and was never encouraged to buy before the end of the fiscal year in order to keep a certain price.

Contrarily, my salesperson really worked hard to try to keep convincing me that this piano was wonderful. I knew it was wonderful and knew I was receiving a fair deal on the price and extra tunings and installed damp chaser, and whenver I was in the presence of the salesperson and the piano, I felt good about the purchase and like everything was okay. But...whenver I got home and tried to fall asleep my stomach would start hurting and my brain would start going and I'd wonder what in the world I should do. Now I still can't sleep at night and feel sick about this. I feel like I still want to explore my options and want to start over. I feel bad because I feel like I've spent so much of the salesperson's time (I don't think I ever took them away from any other business, however.) I feel a lot of feelings that are not good right now and don't know what to do. If this piano ended up in my home I would say, it's over now and that's a relief. I'd say wow that's a beautiful piano! I'd think, hm, I wonder why I didn't wait till I was sure. And then I'd say, well, there's worse problems in the world so deal with it. I think that's how I'd feel.
You may wonder why I "pulled the trigger" if I had these misgivings. I ask myself the same thing. I was afraid of losing the "deal" on this piano because the salesperson told me that if I bought it "today" I would get such and such price. He really wanted to sell by the end of june which was the end of the fiscal year. I should have left right there and then, but I didn't, so have I cooked my own goose, or can I back out. If I do, I'll feel bad for the salesguy. If I don't, I fear I'll never sleep well again. Can I still back out? Would the dealer lose money since it was a paid in full transaction on my visa?

One more quick question this piano's serial number indicated it was manufacted in Europe sometime in 2001. The right pedal is made out of solid brass and is discolored (a dull darker tone)from the salt on people's shoes who've been in to see it. Is this something I need to adress before the sale?

All opinions greatly appreciated. Thanks in advance for your time and help with this question.

(ads 568) Hailun Pianos


#74046 - 07/01/05 04:56 AM Re: Need help quick!
JIMBOB Offline
1000 Post Club Member

Registered: 11/18/02
Posts: 1323
Loc: South Carolina
If you preferred the touch tone and price of the black ebony then call the dealer up and tell them you can not afford the higher price one changed your mind. Paying $1600 more than your budget is what is making you sick. You usually have a few days to cool off after a big purchase and cancel the deal but you need to check with your VISA issuer first about options. Don't worry about the salesperson. If you change your mind they get less money out of the deal but if you cancel the whole deal they (dealer and salesperson) get nothing. You should use the $1600 difference to get a dampp chaser installed by a tech after the sale. It should only cost you a few hundred (less than $400 is possible) depending on the market . Keep in mind that with a new piano you need to have several tunings in the first year.

Calm down and read through Piano Formu archives. You are not the first piano buyer to have buyers remorse. One more question - is the piano being sold as new ? If it was made in 1991 and the right pedal is discolored it sounds like it is/was a floor model. If it is really used and was a trade in and it is being sold as new that is a real problem and most likely good grounds to walk away
Certificate in Piano Technology
Associate Member PTG
Yamaha & Petrof/Nordiska Training
Dampp-Chaser System Installer
Certified Pianomation Installer

#74047 - 07/01/05 05:59 AM Re: Need help quick!
jadefan Offline
Full Member

Registered: 06/13/05
Posts: 24
Loc: minnesota
Just a clarification--the cheaper black ebony and the more expensive mahogany upright are at two differnt dealers. Also, I negotiated dampchasers installed as part of the price of each.

#74048 - 07/01/05 06:11 AM Re: Need help quick!
palley Offline
500 Post Club Member

Registered: 01/12/05
Posts: 708
Loc: Binghamton, New York
Same answer. Back out and get the one you want that's in your budget. All this stuff about "end of year" is most likely standard sales technique. There's a new quota evey month.

Don't worry about the salesman's feelings. He's not so worried about yours. (Besides you get to make the other guy happy now!) ;\)

#74049 - 07/01/05 12:14 PM Re: Need help quick!
jadefan Offline
Full Member

Registered: 06/13/05
Posts: 24
Loc: minnesota
Just to keep everyone updated...I canceled delivery and cancelled the sale and think I might actually get a good night's sleep tonight. Big thanks to all who contribitued to or followed this thread. This forum is GREAT!

#74050 - 07/01/05 02:15 PM Re: Need help quick!
feelingroovy Offline
Junior Member

Registered: 06/30/05
Posts: 10
Loc: Washington, DC
I'm glad you did. I would have canceled as well. A piano that you absolutely love, feels right, that will be cherished for many years is far more important than a salesman's disappointment. Even though it's unfortunate, I'm sure it's not foreign to them and I wouldn't feel badly. I'm glad you're now happy with your decision!! Get your good night's sleep!! Enjoy your beautiful piano!


Moderator:  Ken Knapp, Piano World, Rickster 
What's Hot!!
The February 2015 Issue of our Free Piano News Newsletter is out now! FREE Piano Newsletter
The best thing I've learned on Piano World....
Posting Pictures on the Forums
Forums Rules & Help
on Piano World

The world's most popular piano web site.
(ad) Jazz Piano Online
Jazz Piano Online Lessons
Ad (Seiler/Knabe)
Knabe Pianos
(125ad) Dampp Chaser
Dampp Chaser Piano Life Saver
(ad) Lindeblad Piano
Lindeblad Piano Restoration
New Topics - Multiple Forums
Snowy day and a cool video
by Rich Galassini
03/01/15 03:06 PM
YUNDI Li Vancouver 2015 Chopin solo Recital @Orpheum July 2
by pianoconcert1990
03/01/15 03:06 PM
"The Mill" sheet music
by Dktenor
03/01/15 01:25 PM
Need recommendations to modify my 52" upright.
by Vivanco
03/01/15 01:03 PM
Schumann Recital - Call for Submissions!
by Morodiene
03/01/15 12:52 PM
Forum Stats
78,357 Registered Members
43 Forums
161,961 Topics
2,378,375 Posts

Most users ever online: 15,252 @ 03/21/10 11:39 PM
Gift Ideas for Music Lovers!
Find the Perfect Gift for the Music Lovers on your List!
Visit our online store today.

Visit our online store for gifts for music lovers

Help keep the forums up and running with a donation, any amount is appreciated!
Or by becoming a Subscribing member! Thank-you.
Donate   Subscribe
Our Piano Related Classified Ads
Dealers | Tuners | Lessons | Movers | Restorations | Pianos For Sale | Sell Your Piano |

Advertise on Piano World
| Subscribe | Piano World | PianoSupplies.com | Advertise on Piano World | Donate | Link to Us | Classifieds |
| |Contact | Privacy | Legal | About Us | Site Map | Free Newsletter | Press Room |

copyright 1997 - 2015 Piano World ® all rights reserved
No part of this site may be reproduced without prior written permission