I think the "schimmel help" thread is shaping up to be a great candidate for the FAQ archives, although I'd probably retitle it as "buyer's regret" or something like that...

The URL is:


And there's been a lot of good back and forth showing both the customer's and dealer's perspective on how to deal with the tricky issue of getting a piano home and realizing you just don't like it.
Mason & Hamlin A -- 91997
My YouTube channel: http://www.youtube.com/pianomonica