I think the "schimmel help" thread is shaping up to be a great candidate for the FAQ archives, although I'd probably retitle it as "buyer's regret" or something like that...

The URL is:

http://www.pianoworld.com/ubb/cgi-bin/ultimatebb.cgi?/topic/1/11749.html

And there's been a lot of good back and forth showing both the customer's and dealer's perspective on how to deal with the tricky issue of getting a piano home and realizing you just don't like it.
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Mason & Hamlin A -- 91997
My YouTube channel: http://www.youtube.com/pianomonica